About uContact
uContact is a company based in Montevideo (Uruguay) founded in 2010 was acquired by Net2phone in March 2022. It operates as a SaaS (Software-as-a-Service) and Subscription Services. uContact offers products and services including uContact and UNITE. uContact operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
Products & Services of uContact
uContact offers a comprehensive portfolio of products and services, including uContact and UNITE.
Platform for managing customer interactions across multiple channels.
All-in-one solution for voice, video, and messaging needs.
Apps and channels of uContact
its YouTube channel Net2Phone has 918 subscribers and 30 videos.
Videos from uContact
The most watched videos on uContact's YouTube channel, Net2Phone (918 subscribers). Click a video to play it here.
More on Net2Phone.
Investors in uContact
uContact has secured backing from 1 investor. Prominent investors backing the company include Net2phone.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud-based telephony and SIP trunking services are offered to businesses. | 1996 | net2phone.com | Newark, United States |
Investor details for uContact
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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People of uContact
2 people are tracked at uContact (2 in leadership).
| Name | Role | Group |
|---|---|---|
Joaquin Moreira | Director | Leadership |
Sebastian Gutierrez | CEO | Leadership |
Complete people profiles for uContact
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Timeline of uContact
2 dated milestones of uContact across 12 years, from founding to its latest funding, stage changes and deals.
- Founded uContact is founded.
- Exit Acquired by Net2phone.
Competitors of uContact
uContact operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of uContact
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Latest news on Ucontact
Complete news archive for uContact
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
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- Brand-specific news history
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Similar companies to uContact
10 companies that operate in the same segment as uContact (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about uContact
uContact was founded in 2010.
uContact is headquartered in Montevideo, Uruguay.
Sebastian Gutierrez is the current CEO of uContact.
A comprehensive cloud contact center platform is offered by uContact, under net2phone, focusing on customer-first interactions. Multiple communication channels including voice, email, chat, SMS, and social media are integrated. Solutions are provided for industries such as healthcare, education, fintech, and government. Automation, AI-driven tools, and real-time analytics are utilized to enhance agent performance and customer satisfaction. Scalable and customizable software is delivered to meet diverse business needs across small, enterprise, and multinational organizations.
uContact's top competitors include Twilio, Genesys and Freshworks.
uContact offers uContact and UNITE.
uContact has 1 investor. Key investors include Net2phone.
uContact operates through Net2phone.
Yes. uContact was acquired by Net2phone in March 2022.