UNFYD

Thane, India Founded: 2013 • Age: 13 yrs Minicorn
Customer relationship and experience management software solutions are provided.

About UNFYD

UNFYD is a Technology company based in Thane (India) founded in 2013. Customer relationship and experience management software solutions are provided. UNFYD has raised $320.36 thousand across 1 funding round from investors including SmartConnect Technologies. The company has 59 employees. UNFYD was last valued at $4.34 million in October 2015. Its chief executive, as recorded, is Srikanth Seshadri. Its website unfyd.com draws about 31 thousand monthly visits. Its Indian entity Smartonapp Technologies Private Limited reported revenue of ₹3.1 Lakh. UNFYD offers products and services including UNFYD.COMPASS, Omnichannel Bot, and UNFYD.COLLAB. Its focus areas include Enterprise Applications, Customer Service Software, Customer Self Service and Chatbots.

Company details

Customer relationship management software and experince management solutions. It delivers on premises and cloud based omnichannel experience management products. Its products include UNFYD Lead which allows users to manage lead and digital collaboration management solutions, and UNFYD Buzz which allows users to integrate sentiment tagging and process management solutions. Other products include UNFYD Market which enables brands to connect with leads and retain them. It also provides products related to managing customer experience management, enterprise experience, and analytics and visualization software. Clients include Kotak bank Tata Motors, Anchor, Hdfc Life, and LG.

  • Headquarters Thane, India
  • Employees 59
  • Stage Minicorn
  • Sectors
    Technology
  • Email
    ••••••••
  • Phone
    •••• ••••
  • Website unfyd.com
  • Social LinkedIn X Facebook YouTube
  • Legal Name Smartonapp Technologies Private Limited
  • Date of Incorporation 19 Apr, 2012
  • Jurisdiction Thane, Maharashtra, India
Key Metrics
  • Annual Revenue
    ₹3.1 Lakh

    FY 2024 · -91% YoY

  • Net Profit
    ₹6,112

    FY 2024 · 2% margin

  • EBITDA
    ₹8,172

    FY 2024 · 3% margin

  • Total Equity Funding
    $320.36K (USD)

    in 1 rounds

  • Latest Funding Round
    $320.36K (USD), Seed

    Oct 2015

  • Investors
  • Employee Count
    59

Products & Services of UNFYD

UNFYD offers a comprehensive portfolio of products and services, including UNFYD.COMPASS, Omnichannel Bot, and UNFYD.COLLAB.

UNFYD.COMPASS
Customer Engagement Platform

AI platform for optimizing customer and agent interactions

Omnichannel Bot
Automation Tool

Bot for handling multi-channel customer conversations

UNFYD.COLLAB
Collaboration Platform

Tool for co-browsing and guiding customer engagements

Apps and channels of UNFYD

its YouTube channel UNFYD COMPASS has 32 subscribers and 4 videos.

UNFYD COMPASS
YouTube 32 subscribers 4 videos Science & Technology
Open channel

Videos from UNFYD

The most watched videos on UNFYD's YouTube channel, UNFYD COMPASS (32 subscribers). Click a video to play it here.

UNFYD®BOT Customer Maharaja Whiteline LIVE Case Study
612 views
UNFYD®BOT (Dealer) Maharaja Whiteline LIVE Case Study
103 views
SAP C4C-Omni Channel Collaboration Solution-UNFYD®
78 views
UNFYD®INSIGHT ICICI Bank RM Collaboration
62 views

More on UNFYD COMPASS.

Funding Insights of UNFYD

UNFYD has successfully raised a total of $320.36K through 1 strategic funding round. The most recent funding activity was a Seed round of $320.36 thousand completed in October 2015. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $320,358
  • Total Rounds 1
  • Last Round Seed — $320,358
  • First Round $320,358

    (Oct 2015)

  • Investors Count 1

All 1 funding rounds of UNFYD with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Oct 2015$320,358Seed$4.34MSmartConnect Technologies
–
Valuation history
DateValuationStage
Oct 2015$4.34M••••••••

Last known valuation $4.34M (Oct 2015). 1 investors in total: 1 institutional.

Investors in UNFYD

UNFYD has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include SmartConnect Technologies.

All
Institutional
InvestorDescriptionFounded YearDomainLocation
Delivers contact center and digital transformation services for enterprises worldwide.
2010smartconnectt.comThane, India
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Investor details for UNFYD

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
  • Co-investor network

Verified entity values are shown only after access is granted.

Board of directors of Smartonapp Technologies Private Limited (UNFYD)

Smartonapp Technologies Private Limited is the primary company behind UNFYD. The boards of the 2 registered companies of UNFYD currently have 3 directors; the longest-serving is Bhuvana Srikanth, appointed in 2010. 4 earlier directors have ceased.

DirectorDesignationAppointedTenureEntity
Bhuvana Srikanth
DIN 03166161
Director19 Sep 201016 yrs 1 moSmartconnect Technologies Private Limited, Smartonapp Technologies Private Limited
Srikanth Seshadri
DIN 02308457
Director19 Sep 201016 yrs 1 moSmartconnect Technologies Private Limited, Smartonapp Technologies Private Limited
Narasimhan Annarao Srinivasan Gopala
DIN 03643387
Director10 May 20188 yrs 5 moSmartconnect Technologies Private Limited

People of UNFYD

1 people are tracked at UNFYD (1 in leadership); the tracked headcount is 59.

NameRoleGroup
CEOLeadership
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Complete people profiles for UNFYD

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Financials of UNFYD

Figures of Smartonapp Technologies Private Limited, the primary company behind UNFYD, for FY 2024. Revenue was ₹3.1 Lakh (-91% year on year). Net profit was ₹6,112 (2% margin). EBITDA was ₹8,172 (3% margin). Revenue has grown at a compounded annual rate of -52% over three years and -64% over five years.

  • ₹3.1 LakhRevenue · FY 2024 · -91% YoY
  • ₹6,112Net profit · 2% margin
  • ₹8,172EBITDA · 3% margin
  • ₹43.4 LakhPaid-up capital
  • 59Employees (provident fund records)
  • -52%Revenue CAGR, 3 years
  • -64%Revenue CAGR, 5 years

Balance sheet, profit and loss, cash flow and ratios of Smartonapp Technologies Private Limited are on its company page.

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Detailed financial statements for UNFYD

Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.

  • Statement rows
  • Financial ratios
  • Five-year trends
  • Downloads

Verified entity values are shown only after access is granted.

Timeline of UNFYD

3 dated milestones of UNFYD across 2 years, from founding to its latest funding, stage changes and deals.

  1. Founded UNFYD is founded.
  2. Funding First funding round of $320K.
  3. Milestone Reaches Minicorn status.

Web traffic of UNFYD

The website of UNFYD (unfyd.com) receives about 31K visits a month.

  • Monthly visits
    31K

    ▼ 75.3% vs previous month

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Frequently Asked Questions about UNFYD

UNFYD was founded in 2013 and raised its 1st funding round 2 years after it was founded.

UNFYD is headquartered in Thane, India. It is registered at Thane, Maharashtra, India.

Srikanth Seshadri is the CEO of UNFYD, as recorded in our data.

UNFYD is a funded company, having raised a total of $320.36K across 1 funding round to date. The company's 1st funding round was a Seed of $320.36K, raised on Oct 2015.

UNFYD has 59 employees.

The primary company behind UNFYD, Smartonapp Technologies Private Limited, reported revenue of ₹3.1 Lakh for FY 2024, down 91% year on year.

Customer relationship management software and experince management solutions. It delivers on premises and cloud based omnichannel experience management products. Its products include UNFYD Lead which allows users to manage lead and digital collaboration management solutions, and UNFYD Buzz which allows users to integrate sentiment tagging and process management solutions. Other products include UNFYD Market which enables brands to connect with leads and retain them. It also provides products related to managing customer experience management, enterprise experience, and analytics and visualization software. Clients include Kotak bank Tata Motors, Anchor, Hdfc Life, and LG.

UNFYD offers UNFYD.COMPASS, Omnichannel Bot, and UNFYD.COLLAB.

UNFYD has 1 investor. Key investors include SmartConnect Technologies.

The valuation of UNFYD is $4.34M as of Oct 2015.

UNFYD is associated with 2 legal entities: Smartonapp Technologies Private Limited, Smartconnect Technologies Private Limited.

The legal entities of UNFYD currently have 3 directors, including Bhuvana Srikanth, Narasimhan Annarao Srinivasan Gopala, Srikanth Seshadri.

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