Vanilla Forums

Montreal, Canada Founded: 2009 • Age: 17 yrs Acquired By Higher Logic
SaaS community forum software is offered for support and marketing.
Annual revenue - Latest available
Total funding $498,382 3 rounds
Employees 26 Tracked headcount
Investors 7 Known backers
Products 2 Services tracked
Competitors 9 Brand Intelligence

About Vanilla Forums

Vanilla Forums is a company based in Montreal (Canada) founded in 2009 was acquired by Higher Logic in May 2021. Vanilla Forums has raised $498.38 thousand across 3 funding rounds from investors including Higher Logic, Techstars and Level Equity. The company has 26 employees as of December 31, 2024. Vanilla Forums offers products and services including Higher Logic Vanilla and Higher Logic Thrive. Vanilla Forums operates in a competitive market with competitors including Get Satisfaction, Helpstream, Solodev, Intelledox and Flexperto, among others.

  • Headquarter Montreal, Canada
  • Employees 26 as on 31 Dec, 2024
  • Sectors
    Technology
  • Email
    Locked
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
  • Legal Name Higher Logic, Llc
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $498.38 K (USD)

    in 3 rounds

  • Latest Funding Round
    Not available
  • Investors
  • Employee Count
    26

    as on Dec 31, 2024

  • Acquired by
    Higher Logic

    (May 04, 2021)

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Products & Services of Vanilla Forums

Vanilla Forums offers a comprehensive portfolio of products and services, including Higher Logic Vanilla and Higher Logic Thrive.

Product name locked
Category locked
Primary

Platform for creating online forums and customer engagement

Product name locked
Category locked
Locked

Tools for member acquisition and retention activities

People of Vanilla Forums

Headcount 50-200
Employee Profiles 6
Employee Profiles
People
Kaci Bastet
Office Manager
People
Jessica Pepper
Administrative Assistant
People
Maxime Poulin
Senior Devops Engineer

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Funding Insights of Vanilla Forums

Vanilla Forums has successfully raised a total of $498.38K across 3 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Vanilla Forums

Vanilla Forums has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Higher Logic, Techstars and Level Equity.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Middle-market growth capital investments are targeted by Level Equity.
Locked Locked Locked
Startup growth is supported through capital and expertise by Klein Venture Partners.
Locked Locked Locked
Investments are directed by Montreal Startup toward Canadian tech startups.
Locked Locked Locked
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Investor details for Vanilla Forums

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Investments & Acquisitions by Vanilla Forums

Investments
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Investment portfolio details for Vanilla Forums

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Financial Statements - Vanilla Forums

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Detailed financials for Vanilla Forums

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  • Profit trends
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Vanilla Forums Comparisons

Vanilla Forums Primary company
Description
SaaS community forum software is offered for support and mar...
Location
Montreal, Canada
Founded Year
2009
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
26
As of 2024
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Peer comparison for Vanilla Forums

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Competitors of Vanilla Forums

Vanilla Forums operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Get Satisfaction, Helpstream, Solodev, Intelledox and Flexperto, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
Customer communities are engaged and supported through a dedicated platform.
Locked Locked Locked
A social platform providing customer service solutions for businesses.
Locked Locked Locked
Platform for developing and deploying cloud-based applications and services globally.
Locked Locked Locked
Business processes are digitalized via adaptive software platforms.
Locked Locked Locked
Online platform for customer communication and engagement is provided.
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Detailed competitors of Vanilla Forums

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Latest news on Vanilla Forums

Higher Logic’s Acquisition of Vanilla
Globallegalchronicle5 years ago
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Complete news archive for Vanilla Forums

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Frequently Asked Questions about Vanilla Forums

Vanilla Forums was founded in 2009.

Vanilla Forums is headquartered in Montreal, Canada. It is registered at Montreal, Quebec, Canada.

Vanilla Forums is a funded company, having raised a total of $498.38K across 3 funding rounds to date.

As of Dec 31, 2024, the latest employee count at Vanilla Forums is 26.

Vanilla Forums was founded in 2009 in Montreal, Canada, and operates in the SaaS software sector. Open-source community platforms are provided to facilitate peer-to-peer support, sales, and marketing activities. QA features enable customers to ask and answer questions, while support communities help deflect contact center tickets and enhance customer satisfaction. Advocate marketing and SEO improvements are also supported through these tools. A 30-day free trial is available.

Vanilla Forums's top competitors include Get Satisfaction, Glynk and Flexperto.

Vanilla Forums offers Higher Logic Vanilla and Higher Logic Thrive.

Vanilla Forums has 7 investors. Key investors include Higher Logic, Techstars, Level Equity, Klein Venture Partners, and Montreal Startup.

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