About Vanilla Forums
Vanilla Forums is a Technology company based in Montreal (Canada) founded in 2009, and was acquired by Higher Logic in May 2021. SaaS community forum software is offered for support and marketing. Vanilla Forums has raised $498.38 thousand across 3 funding rounds from investors including Higher Logic, Techstars and Level Equity. The company has 26 employees. Its website vanillaforums.com draws about 29 thousand monthly visits. Vanilla Forums offers products and services including Higher Logic Vanilla and Higher Logic Thrive. Its focus areas include Enterprise Applications, Customer Service Software, Customer Self Service and Customer Communities. Its legal entity is Higher Logic, LLC.
Company details
Vanilla Forums was founded in 2009 in Montreal, Canada, and operates in the SaaS software sector. Open-source community platforms are provided to facilitate peer-to-peer support, sales, and marketing activities. QA features enable customers to ask and answer questions, while support communities help deflect contact center tickets and enhance customer satisfaction. Advocate marketing and SEO improvements are also supported through these tools. A 30-day free trial is available.
- Headquarters Montreal, Canada
- Employees 26
- Stage Acquired
- SectorsTechnology
- Website category Computers Electronics and Technology · Web Hosting and Domain Names
- Email••••••••
- Phone•••• ••••
- Website vanillaforums.com
- Social LinkedIn X Facebook
- Acquired by Higher Logic (May 2021)
- Legal Name Higher Logic, Llc
- Total Equity Funding$498.38K (USD)
in 3 rounds
- InvestorsHigher Logic
& 6 more
- Employee Count26
- Acquired byHigher Logic
(May 2021)
Products & Services of Vanilla Forums
Vanilla Forums offers a comprehensive portfolio of products and services, including Higher Logic Vanilla and Higher Logic Thrive.
Platform for creating online forums and customer engagement
Tools for member acquisition and retention activities
Funding Insights of Vanilla Forums
Vanilla Forums has successfully raised a total of $498.38K across 3 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $498,382
- Total Rounds 3
- First Round $12,000
(Aug 2009)
- Investors Count 6
All 3 funding rounds of Vanilla Forums with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Mar 2020 | Private Equity Round | – | Level Equity | – | |
| Jan 2010 | $486,382 | Series A | – | – | |
| Aug 2009 | $12,000 | Seed | – | – |
7 investors in total: 7 institutional.
Investors in Vanilla Forums
Vanilla Forums has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Higher Logic, Techstars and Level Equity.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Middle-market growth capital investments are targeted by Level Equity. | levelequity.com | New York, United States | ||
Startup growth is supported through capital and expertise by Klein Venture Partners. | kleinvp.com | Cupertino, United States | ||
Investments are directed by Montreal Startup toward Canadian tech startups. | montrealstartup.com | Montreal, Canada | ||
VC firm that does seed and early-stage investments primarily in the US | eoncapital.com | Greenwood Village, United States | ||
Startups are accelerated globally without sector restrictions through structured programs. | 2006 | techstars.com | New York, United States | |
Tourism services are offered in Red Lake, Ontario. | norsemancapital.com | Red Lake, Canada | ||
Higher Logic is recognized for providing online community software solutions. | 2007 | higherlogic.com | Arlington, United States |
Investor details for Vanilla Forums
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Vanilla Forums
6 people are tracked at Vanilla Forums (6 in team); the tracked headcount is 26.
| Name | Role | Group |
|---|---|---|
Carolina F. | Accounting Technician | Team |
Gabriel Carbone | Account Executive Vanilla Forums | Team |
Kaci Bastet | Office Manager | Team |
Jessica Pepper | Administrative Assistant | Team |
Mihran Abrahamian | Senior Web Developer | Team |
Maxime Poulin | Senior Devops Engineer | Team |
Complete people profiles for Vanilla Forums
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Vanilla Forums
4 dated milestones of Vanilla Forums across 12 years, from founding to its latest funding, stage changes and deals.
- Founded Vanilla Forums is founded.
- Funding First funding round of $12K.
- Funding Latest funding round, Private Equity Round,.
- Exit Acquired by Higher Logic.
Web traffic of Vanilla Forums
The website of Vanilla Forums (vanillaforums.com) receives about 28.8K visits a month and ranks #646,607 among all websites worldwide, #2,190 in Web Hosting and Domain Names.
- Monthly visits28.8K
▼ 0.9% vs previous month
- Unique visitors13.5K
per month
- Global rank#646,607
among all websites
- Category rank#2,190
Computers Electronics and Technology · Web Hosting and Domain Names
- Bounce rate39%
- Pages per visit5.9
- Average visit41 sec
- DevicesDesktop 28% · Mobile 72%
Websites whose visitors overlap most with Vanilla Forums. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| lefora.com | 100% | View details | |||
forum-software.org | forum-software.org | 93% | – | ||
zetaboards.com | zetaboards.com | 76% | #3,288,313 | – | |
discoursehosting.com | discoursehosting.com | 76% | – | ||
| phpbb.com | 71% | 680.7K | #261,510 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Vanilla Forums
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
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Related news about Vanilla Forums
Complete news archive for Vanilla Forums
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Frequently Asked Questions about Vanilla Forums
Vanilla Forums was founded in 2009.
Vanilla Forums is headquartered in Montreal, Canada. It is registered at Montreal, Quebec, Canada.
Vanilla Forums is a funded company, having raised a total of $498.38K across 3 funding rounds to date. The company's 1st funding round was a Seed of $12K, raised on Aug 2009.
Vanilla Forums has 26 employees.
Vanilla Forums was founded in 2009 in Montreal, Canada, and operates in the SaaS software sector. Open-source community platforms are provided to facilitate peer-to-peer support, sales, and marketing activities. QA features enable customers to ask and answer questions, while support communities help deflect contact center tickets and enhance customer satisfaction. Advocate marketing and SEO improvements are also supported through these tools. A 30-day free trial is available.
Vanilla Forums offers Higher Logic Vanilla and Higher Logic Thrive.
Vanilla Forums has 7 investors. Key investors include Higher Logic, Techstars, Level Equity, Klein Venture Partners, and Montreal Startup.
Vanilla Forums operates through Higher Logic, Llc.
Yes. Vanilla Forums was acquired by Higher Logic in May 2021.