About Vanilla Forums
Vanilla Forums is a company based in Montreal (Canada) founded in 2009 was acquired by Higher Logic in May 2021.. Vanilla Forums has raised $498.38 thousand across 3 funding rounds from investors including Higher Logic, Techstars and Level Equity. The company has 26 employees as of December 31, 2024. Vanilla Forums offers products and services including Higher Logic Vanilla and Higher Logic Thrive. Vanilla Forums operates in a competitive market with competitors including Get Satisfaction, Helpstream, Solodev, Intelledox and Flexperto, among others.
- Headquarter Montreal, Canada
- Employees 26 as on 31 Dec, 2024
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Sectors
Technology
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Email
***********
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Phone
*********
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Website
*********
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Social
*********
- Legal Name Higher Logic, Llc
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$498.38 K (USD)
in 3 rounds
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Latest Funding Round
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Investors
Higher Logic
& 6 more
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Employee Count
26
as on Dec 31, 2024
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Acquired by
Higher Logic
(May 04, 2021)
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Products & Services of Vanilla Forums
Vanilla Forums offers a comprehensive portfolio of products and services, including Higher Logic Vanilla and Higher Logic Thrive. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for creating online forums and customer engagement
Tools for member acquisition and retention activities
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Funding Insights of Vanilla Forums
Vanilla Forums has successfully raised a total of $498.38K across 3 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Last Round
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First Round
First Round
(06 Aug 2009)
- Investors Count 6
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Mar, 2020 | Amount | Private Equity Round - Vanilla Forums | Valuation | Level Equity |
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| Jan, 2010 | Amount | Series A - Vanilla Forums | Valuation |
investors |
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| Aug, 2009 | Amount | Seed - Vanilla Forums | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Vanilla Forums
Vanilla Forums has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Higher Logic, Techstars and Level Equity. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Middle-market growth capital investments are targeted by Level Equity.
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Founded Year | Domain | Location | |
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Startup growth is supported through capital and expertise by Klein Venture Partners.
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Founded Year | Domain | Location | |
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Investments are directed by Montreal Startup toward Canadian tech startups.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Vanilla Forums
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Vanilla Forums
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Vanilla Forums Comparisons
Competitors of Vanilla Forums
Vanilla Forums operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Get Satisfaction, Helpstream, Solodev, Intelledox and Flexperto, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
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| domain | founded_year | HQ Location |
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Business processes are digitalized via adaptive software platforms.
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| domain | founded_year | HQ Location |
Online platform for customer communication and engagement is provided.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Vanilla Forums
Frequently Asked Questions about Vanilla Forums
When was Vanilla Forums founded?
Vanilla Forums was founded in 2009.
Where is Vanilla Forums located?
Vanilla Forums is headquartered in Montreal, Canada. It is registered at Montreal, Quebec, Canada.
Is Vanilla Forums a funded company?
Vanilla Forums is a funded company, having raised a total of $498.38K across 3 funding rounds to date. The company's 1st funding round was a Seed of $12K, raised on Aug 06, 2009.
How many employees does Vanilla Forums have?
As of Dec 31, 2024, the latest employee count at Vanilla Forums is 26.
What does Vanilla Forums do?
Vanilla Forums was founded in 2009 in Montreal, Canada, and operates in the SaaS software sector. Open-source community platforms are provided to facilitate peer-to-peer support, sales, and marketing activities. QA features enable customers to ask and answer questions, while support communities help deflect contact center tickets and enhance customer satisfaction. Advocate marketing and SEO improvements are also supported through these tools. A 30-day free trial is available.
Who are the top competitors of Vanilla Forums?
Vanilla Forums's top competitors include Get Satisfaction, Glynk and Flexperto.
What products or services does Vanilla Forums offer?
Vanilla Forums offers Higher Logic Vanilla and Higher Logic Thrive.
Who are Vanilla Forums's investors?
Vanilla Forums has 7 investors. Key investors include Higher Logic, Techstars, Level Equity, Klein Venture Partners, and Montreal Startup.
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