About Vision Helpdesk
Vision Helpdesk is a company based in Nashik (India) founded in 2007 by Sachin Jadhav. It operates as a SaaS, and B2B. Vision Helpdesk offers products and services including Help Desk Software, Satellite Help Desk, Service Desk Software, and Live Chat Software. Vision Helpdesk operates in a competitive market with competitors including TOPdesk, Talla, Luminai, OvrC and Risotto, among others.
- Headquarter Nashik, India
- Founders Sachin Jadhav
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Jpk Software Solutions Private Limited
- Date of Incorporation 21 Jun, 2005
- Jurisdiction Nasik, Maharashtra, India
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Annual Revenue
$480.79 K (USD)27.55as on Mar 31, 2022
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Net Profit
$70.25 K (USD)115.7as on Mar 31, 2022
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EBITDA
$159.89 K (USD)222.04as on Mar 31, 2022
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Latest Funding Round
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Investors
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Employee Count
Employee Count
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Products & Services of Vision Helpdesk
Vision Helpdesk offers a comprehensive portfolio of products and services, including Help Desk Software, Satellite Help Desk, Service Desk Software, and Live Chat Software. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Manages tickets and customer requests through multi-channel interfaces.
Handles support for multiple brands with isolated data management.
Facilitates ITIL-compliant incident and asset tracking for businesses.
Enables secure live messaging to improve customer engagement and support.
Funding Insights of Vision Helpdesk
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Vision Helpdesk
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Vision Helpdesk
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Vision Helpdesk Comparisons
Competitors of Vision Helpdesk
Vision Helpdesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as TOPdesk, Talla, Luminai, OvrC and Risotto, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
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| domain | founded_year | HQ Location |
Cloud-based service management software is offered for IT teams.
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AI assistants are offered for IT and HR team support.
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Artificial intelligence based platform offering internal workflow automation solutions
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Remote platform for managing, configuring, and troubleshooting network devices for professionals.
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| domain | founded_year | HQ Location |
AI platform for IT help desk automation is offered.
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| domain | founded_year | HQ Location |
Offers IT service management platforms and AI-driven customer support for businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Vision Helpdesk
When was Vision Helpdesk founded?
Vision Helpdesk was founded in 2007.
Where is Vision Helpdesk located?
Vision Helpdesk is headquartered in Nashik, India. It is registered at Nashik, Maharashtra, India.
What is the annual revenue of Vision Helpdesk?
Annual revenue of Vision Helpdesk is $480.79K as on Mar 31, 2022.
What does Vision Helpdesk do?
Vision Helpdesk develops software tools to manage customer support and IT resources efficiently. It includes help desk for ticket processing, service desk for ITIL-compliant operations, and live chat for real-time engagement. The company serves over 20,000 businesses worldwide, enabling multi-channel support and secure data handling. Based in the United States, it focuses on simplifying customer interactions.
Who are the top competitors of Vision Helpdesk?
Vision Helpdesk's top competitors include Talla, TOPdesk and HEAT Software.
What products or services does Vision Helpdesk offer?
Vision Helpdesk offers Help Desk Software, Satellite Help Desk, Service Desk Software, and Live Chat Software.