About Working Solutions
Working Solutions is a Business Services company based in Dallas (United States) founded in 1996 by Kim Houlne. Customer outsourcing services are provided for multiple industries. Working Solutions has completed 1 acquisition, including Advanced Data. Its chief executive, as recorded, is Kim Houlne. Its website workingsolutions.com draws about 290 thousand monthly visits. Working Solutions offers products and services including Customer Care Services, Sales Support, Advanced CX Analytics, and AI-Enabled CX Solutions. Its focus areas include BPO Services, Horizontal and Customer Experience Services. Its competitors include Genpact, Sutherland and TaskUs; 2 of its 3 listed competitors have raised funding.
Company details
Working Solutions was established in 1996 and is headquartered in Dallas, United States. Outsourcing services for customer support are delivered across various industries, including retail, finance, and technology. Operations encompass virtual agent staffing, call center management, and back-office support. The company serves clients globally through a network of remote professionals, emphasizing scalable solutions for business needs.
- Investors
- Investments & Acquisitions
Products & Services of Working Solutions
Working Solutions offers a comprehensive portfolio of products and services, including Customer Care Services, Sales Support, Advanced CX Analytics, and AI-Enabled CX Solutions.
Delivers virtual support for client customer inquiries
Provides assistance for business sales operations
Offers data analysis for improving customer interactions
Integrates AI for efficient customer service tasks
Apps and channels of Working Solutions
Working Solutions publishes 1 mobile app with over 10K+ downloads; its YouTube channel Working Solutions has 38K subscribers and 30 videos.
Videos from Working Solutions
The most watched videos on Working Solutions's YouTube channel, Working Solutions (38K subscribers). Click a video to play it here.
More on Working Solutions.
Funding Insights of Working Solutions
- Total Rounds 1
- Investors Count 1
All 1 funding rounds of Working Solutions with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2021 | Private Equity Round | – | Housatonic | – |
1 investors in total: 1 institutional.
Investors in Working Solutions
Working Solutions has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Housatonic Partners.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Housatonic Partners is engaged in private equity investments. | 1994 | housatonicpartners.com | San Francisco, United States |
Investor details for Working Solutions
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People of Working Solutions
73 people are tracked at Working Solutions (21 in leadership, 52 in team).
| Name | Role | Group |
|---|---|---|
Kim Houlne | Founder & CEO | Leadership |
Gary Ash | Chief Revenue Officer (cro) | Leadership |
Tamara Schroer | Vice President, Development & Performance | Leadership |
Cathy Metry | Chief Financial Officer | Leadership |
Ashok Narayanan | Chief Technology Officer | Leadership |
April Wiita | Vice President | Leadership |
Kristin Skiko | VP, Talent Management | Leadership |
Gail Rigler | Chief Marketing Officer | Leadership |
Rick Juarez | Business Development Director | Leadership |
Maria A. Barto | Marketing Director | Leadership |
Mary Susan Costa | Director, Virtual Talent - Virtual | Leadership |
Kahla Dupuis | Director, Corporate Talent | Leadership |
Ken Wheeley | Senior Director, Innovative Support & Services | Leadership |
Brandon Molina | Director, Program Success | Leadership |
Arsalan Suhail | Chief Strategy Officer | Leadership |
Springfield Lewis | Director, Communications | Content Development | Sales Pursuits | Leadership |
Christi Keating | Director, Community Engagement, Experience Strategy | Leadership |
Billy West | Vice President I.t. Operations At Working Solutions | Leadership |
Paul Slee | Director Network Infrastructure And Security | Leadership |
Paul H. | Director, Product, Alliance Management & Development | Leadership |
53 more people are available in the full profile.
Complete people profiles for Working Solutions
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Investments & Acquisitions by Working Solutions
Working Solutions has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Advanced Data.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Compliance, fraud prevention, and verification services are provided globally. | advanceddata.com | Evergreen, United States | 2010 | Sep 2006 | •••• |
Complete acquisition details for Working Solutions
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Timeline of Working Solutions
3 dated milestones of Working Solutions across 25 years, from founding to its latest funding, stage changes and deals.
- Founded Working Solutions is founded.
- Acquisition Acquires Advanced Data.
- Funding First funding round.
Competitors of Working Solutions
Working Solutions has 3 listed competitors in our database, 2 of them funded. They include Genpact, Sutherland and TaskUs.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| genpact.com | 1997 | New York, United States | 129,140 | Provider of end-to-end business process outsourcing services | ||
| sutherlandglobal.com | 1986 | Pittsford, United States | $60M | 3,444 | Business process and technology management services are provided globally. | |
| taskus.com | 2008 | San Antonio, United States | $15M | Provider of customer care and back office support services for multiple sectors |
Detailed competitors of Working Solutions
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Web traffic of Working Solutions
The website of Working Solutions (workingsolutions.com) receives about 290.5K visits a month and ranks #155,075 among all websites worldwide, #2,139 in Jobs and Employment.
- Monthly visits290.5K
▼ 9.9% vs previous month
- Unique visitors148.4K
per month
- Global rank#155,075
among all websites
- Category rank#2,139
Jobs and Career · Jobs and Employment
- Bounce rate52%
- Pages per visit2.2
- Average visit1 min 19 sec
- DevicesDesktop 53% · Mobile 47%
Websites whose visitors overlap most with Working Solutions. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
odesk.com | odesk.com | 100% | #3,017,135 | – | |
westathome.com | westathome.com | 99% | – | ||
| arise.com | 94% | 1M | #43,774 | View details | |
| omniinteractions.com | 91% | 114.8K | #338,175 | View details | |
| flexjobs.com | 91% | 5M | #9,928 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Working Solutions
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Top companies in Business Process Outsourcing (BPO)
3 companies that operate in the same segment as Working Solutions (Business Process Outsourcing (BPO)) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of customer care and back office support services for multiple sectors | 2008 | San Antonio, Texas, United States | USD 15 M | USD 1.18 B | 59,000 | |
Provider of end-to-end business process outsourcing services | 1997 | New York, New York, United States | USD 5.08 B | 140,000 | ||
Business process and technology management services are provided globally. | 1986 | Pittsford, New York, United States | USD 60 M |
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Related news about Working Solutions
Complete news archive for Working Solutions
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Frequently Asked Questions about Working Solutions
Working Solutions was founded in 1996 and raised its 1st funding round 25 years after it was founded.
Working Solutions is headquartered in Dallas, United States. It is registered at Dallas, Texas, United States.
Kim Houlne is the CEO of Working Solutions, as recorded in our data. They have also founded this company.
Working Solutions was established in 1996 and is headquartered in Dallas, United States. Outsourcing services for customer support are delivered across various industries, including retail, finance, and technology. Operations encompass virtual agent staffing, call center management, and back-office support. The company serves clients globally through a network of remote professionals, emphasizing scalable solutions for business needs.
Working Solutions's top competitors include TaskUs, Genpact and Sutherland.
Working Solutions offers Customer Care Services, Sales Support, Advanced CX Analytics, and AI-Enabled CX Solutions.
Working Solutions has made 1 acquisition, including Advanced Data.
Working Solutions has 1 investor. Key investors include Housatonic Partners.
Yes. Working Solutions publishes Working Solutions, with over 10,000 downloads.
The website of Working Solutions receives about 290 thousand visits a month and ranks #155,075 among all websites worldwide.