About Arise Virtual Solutions
Arise Virtual Solutions is a Technology company based in Miramar (United States) founded in 1999, and was acquired by Vivtera in December 2019. Outsourced customer services are delivered via a crowdsourced platform. The company has 309 employees. Arise Virtual Solutions has completed 1 acquisition, including Ocium Labs. Its website arise.com draws about 1 million monthly visits. Arise Virtual Solutions offers products and services including Arise Platform, Omnichannel Solutions, and Customer Support Services. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Crowdsourced Service. Its legal entity is Arise Virtual Solutions Inc. Its competitors include Liveops, HiOperator and Welcome Commerce; 3 of its 3 listed competitors have raised funding.
Company details
Founded in 1999 and headquartered in Miramar, United States, operations are focused on the outsourced customer services sector. A platform is utilized by businesses to automate customer calls and interactions through crowdsourcing. Support is enabled for maintaining brand relationships and customer engagement. Options are provided for selecting agents to handle services.
- InvestorsVeritex Bank
& 6 more
- Employee Count309
- Investments & Acquisitions
- Acquired by
Products & Services of Arise Virtual Solutions
Arise Virtual Solutions offers a comprehensive portfolio of products and services, including Arise Platform, Omnichannel Solutions, and Customer Support Services.
Enables gig-based outsourcing for customer support services
Facilitates multi-channel interactions for businesses
Offers outsourced voice and chat assistance
Funding Insights of Arise Virtual Solutions
- Total Rounds 1
- Investors Count 4
All 1 funding rounds of Arise Virtual Solutions with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Mar 2018 | Debt – Conventional | – | – |
7 investors in total: 7 institutional.
Investors in Arise Virtual Solutions
Arise Virtual Solutions has secured backing from 7 investors, including institutional and venture fund investors. Prominent investors backing the company include Veritex Bank, Warburg Pincus and Texas Capital Bank.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Multi-stage private equity investments are pursued across diverse sectors. | 1966 | warburgpincus.com | New York, United States | |
Texas Capital Bank is engaged in providing banking and financial services. | 1997 | texascapitalbank.com | Dallas, United States | |
Limited information is provided about Syndicate's activities. | syndicate-partners.com | |||
Commercial banking services are offered to businesses and individuals. | 2009 | veritexbank.com | Dallas, United States | |
INTRUST Bank is engaged in providing banking and financial services. | intrustbank.com | Wichita, United States | ||
Business process management and transformation services are provided. | 2018 | vivtera.com | Gurugram, India | |
Strait Lane Capital Partners is engaged in private equity investments. | straitlanecapital.com | Dallas, United States |
Investor details for Arise Virtual Solutions
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Verified entity values are shown only after access is granted.
People of Arise Virtual Solutions
137 people are tracked at Arise Virtual Solutions (43 in leadership, 94 in team); the tracked headcount is 309.
| Name | Role | Group |
|---|---|---|
Denise Fortier | Director, Customer Success | Leadership |
Shauna Sanders | Vice President Of Business Development | Leadership |
Jason Haugh | Key Account Director | Leadership |
Andre Burgess | Director Of Business Development | Leadership |
Mary Wright | Client Support Partner | Leadership |
Priyanka Thakur | Director Quality & Performance Excellence | Leadership |
Mark Walker | VP Customer Service | Leadership |
Sunayana Vsala | Director -human Resources | Leadership |
Sonia Brant | VP Of Service Partner Experience | Leadership |
Kirsty Fullarton | Director Of Customer Success | Leadership |
Ron French | Director, Customer Success | Leadership |
Pency Schembri | Director Of Client Success | Leadership |
April Rogers | Head Of Operations Strategy And Compliance | Leadership |
Kaitlyn Crowe | Director Of Business Development | Leadership |
Mohit Thukral | CEO | Leadership |
Jim Morris | Chief Financial Officer | Leadership |
Hemant Sehgal | Chief Operating Officer | Leadership |
Olga Rodriguez-Cortes | Director Of Customer Success | Leadership |
Nicole Vazquez | Partner Support Lead | Leadership |
David Borg | Director Project Management Office | Leadership |
117 more people are available in the full profile.
Complete people profiles for Arise Virtual Solutions
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Investments & Acquisitions by Arise Virtual Solutions
Arise Virtual Solutions has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Ocium Labs.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Sales services are provided by Ocium Labs in San Mateo. | officiumlabs.io | San Mateo, United States | 2019 | Nov 2021 | •••• |
Complete acquisition details for Arise Virtual Solutions
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Timeline of Arise Virtual Solutions
5 dated milestones of Arise Virtual Solutions across 22 years, from founding to its latest funding, stage changes and deals.
- Founded Arise Virtual Solutions is founded.
- Funding First funding round.
- Exit Acquired by Strait Lane Capital Partners.
- Exit Acquired by Vivtera.
- Acquisition Acquires Ocium Labs.
Competitors of Arise Virtual Solutions
Arise Virtual Solutions has 3 listed competitors in our database, 3 of them funded. They include Liveops, HiOperator and Welcome Commerce.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| liveops.com | 2000 | Scottsdale, United States | $28M | 265 | Cloud contact center solutions are provided for customer interactions. | |
| hioperator.com | 2016 | San Francisco, United States | $120,000 | Crowd-sourced virtual agents deliver customer support solutions. | ||
| welcomecommerce.com | 2011 | New York, United States | $26.79M | Live chat software is provided for online retail websites. |
Detailed competitors of Arise Virtual Solutions
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Web traffic of Arise Virtual Solutions
The website of Arise Virtual Solutions (arise.com) receives about 1M visits a month and ranks #43,774 among all websites worldwide, #538 in Jobs and Employment.
- Monthly visits1M
▲ 6.5% vs previous month
- Unique visitors176.7K
per month
- Global rank#43,774
among all websites
- Category rank#538
Jobs and Career · Jobs and Employment
- Bounce rate22%
- Pages per visit7.0
- Average visit7 min 01 sec
- DevicesDesktop 52% · Mobile 48%
Websites whose visitors overlap most with Arise Virtual Solutions. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| ariseworkfromhome.com | 100% | #232,453 | View details | ||
| indeed.com | 78% | 416.4M | #70 | View details | |
westathome.com | westathome.com | 74% | – | ||
| workingsolutions.com | 74% | 290.5K | #155,075 | View details | |
convergysworkathome.com | convergysworkathome.com | 73% | – | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 26 similar websites and full traffic analytics for Arise Virtual Solutions
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- 26 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Arise Virtual Solutions (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Related news about Arise Virtual Solutions
Complete news archive for Arise Virtual Solutions
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Frequently Asked Questions about Arise Virtual Solutions
Arise Virtual Solutions was founded in 1999 and raised its 1st funding round 19 years after it was founded.
Arise Virtual Solutions is headquartered in Miramar, United States. It is registered at Miramar, Florida, United States.
Arise Virtual Solutions has 309 employees.
Founded in 1999 and headquartered in Miramar, United States, operations are focused on the outsourced customer services sector. A platform is utilized by businesses to automate customer calls and interactions through crowdsourcing. Support is enabled for maintaining brand relationships and customer engagement. Options are provided for selecting agents to handle services.
Arise Virtual Solutions's top competitors include Liveops, HiOperator and Welcome Commerce.
Arise Virtual Solutions offers Arise Platform, Omnichannel Solutions, and Customer Support Services.
Arise Virtual Solutions has made 1 acquisition, including Ocium Labs.
Arise Virtual Solutions has 7 investors. Key investors include Veritex Bank, Warburg Pincus, Texas Capital Bank, Vivtera, and Syndicate.
Arise Virtual Solutions operates through Arise Virtual Solutions Inc..
Yes. Arise Virtual Solutions was acquired by Vivtera in December 2019.
The website of Arise Virtual Solutions receives about 1 million visits a month and ranks #43,774 among all websites worldwide.