About HiOperator
HiOperator is a Technology company based in San Francisco (United States) founded in 2016 by Elizabeth Tsai. Crowd-sourced virtual agents deliver customer support solutions. HiOperator has raised $120 thousand across 3 funding rounds from investors including HearstLab, 43North and Y Combinator. Its chief executive, as recorded, is Elizabeth Tsai. HiOperator offers products and services including HiLite, HiAuto, Elite Agent, and SMSbot. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Crowdsourced Service. Its competitors include Liveops, Arise Virtual Solutions and Welcome Commerce; 2 of its 3 listed competitors have raised funding.
Company details
HiOperator was founded in 2016 in San Francisco, United States. Customer support is provided through crowd-sourced agents functioning as virtual assistants for phone calls, customer chats, in-app assistance, order processing, and general support. Integration capabilities are offered with platforms including Zendesk, Salesforce, Shopify, Magento, and Slack. Services target sectors such as hospitality, fitness, fashion, and e-commerce, with pricing structured on a subscription basis.
- Headquarters San Francisco, United States
- Founders Elizabeth Tsai
- SectorsTechnology
- Email••••••••
- Website hioperator.com
- Social LinkedIn X Facebook Instagram
- Total Equity Funding$120K (USD)
in 3 rounds
- InvestorsHearstLab
& 2 more
Products & Services of HiOperator
HiOperator offers a comprehensive portfolio of products and services, including HiLite, HiAuto, Elite Agent, and SMSbot.
Analyzes and segments customer inquiries for efficient support.
Delivers quick conversational replies to reduce support overhead.
Provides senior agents for handling complex customer requests.
Enables conversational assistance directly via customer SMS.
Funding Insights of HiOperator
HiOperator has successfully raised a total of $120K across 3 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $120,000
- Total Rounds 3
- First Round $120,000
(Aug 2016)
- Investors Count 3
All 3 funding rounds of HiOperator with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep 2021 | Seed | – | – | ||
| Oct 2018 | $500,000 | Grant | – | – | |
| Aug 2016 | $120,000 | Seed | – | – |
3 investors in total: 3 institutional.
Investors in HiOperator
HiOperator has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include HearstLab, 43North and Y Combinator.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital and incubation are provided to women-led startups. | hearstlab.com | New York, United States | ||
Seed-stage investments are targeted by 43North in startups. | 43north.org | Buffalo, United States | ||
Early-stage startups are accelerated via funding and educational programs. | ycombinator.com | Mountain View, United States |
Investor details for HiOperator
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of HiOperator
7 people are tracked at HiOperator (6 in leadership, 1 in team).
| Name | Role | Group |
|---|---|---|
Elizabeth Tsai | Co-Founder & CEO | Leadership |
Chelsea M. | HR Business Partner | Leadership |
Liz Tsai | CEO | Leadership |
Ming Chen | Senior Vice President | Leadership |
Ramsey Al-Ramahi | VP, Sales | Leadership |
Jeziel Jones | VP, Engineering | Leadership |
Bekrija Dervisevic | Software Engineer | Team |
Complete people profiles for HiOperator
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Timeline of HiOperator
3 dated milestones of HiOperator across 5 years, from founding to its latest funding, stage changes and deals.
- Founded HiOperator is founded.
- Funding First funding round of $120K.
- Funding Latest funding round, Seed,.
Competitors of HiOperator
HiOperator has 3 listed competitors in our database, 2 of them funded. They include Liveops, Arise Virtual Solutions and Welcome Commerce.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| liveops.com | 2000 | Scottsdale, United States | $28M | 265 | Cloud contact center solutions are provided for customer interactions. | |
| arise.com | 1999 | Miramar, United States | 309 | Outsourced customer services are delivered via a crowdsourced platform. | ||
| welcomecommerce.com | 2011 | New York, United States | $26.79M | Live chat software is provided for online retail websites. |
Detailed competitors of HiOperator
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as HiOperator (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Related news about Hioperator
Complete news archive for HiOperator
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Frequently Asked Questions about HiOperator
HiOperator was founded in 2016.
HiOperator is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Elizabeth Tsai is the CEO of HiOperator, as recorded in our data. They have also founded this company.
HiOperator is a funded company, having raised a total of $120K across 3 funding rounds to date. The company's 1st funding round was a Seed of $120K, raised on Aug 2016.
HiOperator was founded in 2016 in San Francisco, United States. Customer support is provided through crowd-sourced agents functioning as virtual assistants for phone calls, customer chats, in-app assistance, order processing, and general support. Integration capabilities are offered with platforms including Zendesk, Salesforce, Shopify, Magento, and Slack. Services target sectors such as hospitality, fitness, fashion, and e-commerce, with pricing structured on a subscription basis.
HiOperator's top competitors include Liveops, Arise Virtual Solutions and Welcome Commerce.
HiOperator offers HiLite, HiAuto, Elite Agent, and SMSbot.
HiOperator has 3 investors. Key investors include HearstLab, 43North, and Y Combinator.