About HiOperator
HiOperator is a company based in San Francisco (United States) founded in 2016 by Elizabeth Tsai.. HiOperator has raised $120 thousand across 3 funding rounds from investors including HearstLab, 43North and Y Combinator. HiOperator offers products and services including HiLite, HiAuto, Elite Agent, and SMSbot. HiOperator operates in a competitive market with competitors including iAdvize, Liveops, Limitless, Arise Virtual Solutions and Onepilot, among others.
- Headquarter San Francisco, United States
- Founders Elizabeth Tsai
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Sectors
Technology
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Email
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Phone
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Website
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Social
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$120 K (USD)
in 3 rounds
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Latest Funding Round
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Investors
HearstLab
& 2 more
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Employee Count
Employee Count
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Products & Services of HiOperator
HiOperator offers a comprehensive portfolio of products and services, including HiLite, HiAuto, Elite Agent, and SMSbot. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Analyzes and segments customer inquiries for efficient support.
Delivers quick conversational replies to reduce support overhead.
Provides senior agents for handling complex customer requests.
Enables conversational assistance directly via customer SMS.
Unlock access to complete
Funding Insights of HiOperator
HiOperator has successfully raised a total of $120K across 3 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Last Round
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First Round
First Round
(23 Aug 2016)
- Investors Count 3
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep, 2021 | Amount | Seed - HiOperator | Valuation |
investors |
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| Oct, 2018 | Amount | Grant - HiOperator | Valuation |
investors |
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| Aug, 2016 | Amount | Seed - HiOperator | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in HiOperator
HiOperator has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include HearstLab, 43North and Y Combinator. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Venture capital and incubation are provided to women-led startups.
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Founded Year | Domain | Location | |
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Seed-stage investments are targeted by 43North in startups.
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Founded Year | Domain | Location | |
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Early-stage startups are accelerated via funding and educational programs.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by HiOperator
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - HiOperator
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Hioperator Comparisons
Competitors of HiOperator
HiOperator operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as iAdvize, Liveops, Limitless, Arise Virtual Solutions and Onepilot, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Online visitors are engaged via live chat solutions.
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| domain | founded_year | HQ Location |
Cloud contact center solutions are provided for customer interactions.
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| domain | founded_year | HQ Location |
White-label platform for goal-based micro investments is offered.
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| domain | founded_year | HQ Location |
Outsourced customer services are delivered via a crowdsourced platform.
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| domain | founded_year | HQ Location |
Cloud-based customer help desk software solutions
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Hioperator
Frequently Asked Questions about HiOperator
When was HiOperator founded?
HiOperator was founded in 2016.
Where is HiOperator located?
HiOperator is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Who is the current CEO of HiOperator?
Elizabeth Tsai is the current CEO of HiOperator. They have also founded this company.
Is HiOperator a funded company?
HiOperator is a funded company, having raised a total of $120K across 3 funding rounds to date. The company's 1st funding round was a Seed of $120K, raised on Aug 23, 2016.
What does HiOperator do?
HiOperator was founded in 2016 in San Francisco, United States. Customer support is provided through crowd-sourced agents functioning as virtual assistants for phone calls, customer chats, in-app assistance, order processing, and general support. Integration capabilities are offered with platforms including Zendesk, Salesforce, Shopify, Magento, and Slack. Services target sectors such as hospitality, fitness, fashion, and e-commerce, with pricing structured on a subscription basis.
Who are the top competitors of HiOperator?
HiOperator's top competitors include Liveops, Arise Virtual Solutions and Onepilot.
What products or services does HiOperator offer?
HiOperator offers HiLite, HiAuto, Elite Agent, and SMSbot.
Who are HiOperator's investors?
HiOperator has 3 investors. Key investors include HearstLab, 43North, and Y Combinator.