Welcome Commerce

New York, United States Founded: 2011 • Age: 15 yrs Acquired By Salsify
Live chat software is provided for online retail websites.
Annual revenue $251,638 Latest available
Total funding $26.8M 8 rounds
Employees - Tracked headcount
Investors 5 Known backers
Products - Services tracked
Competitors 10 Brand Intelligence

About Welcome Commerce

Welcome Commerce is a company based in New York (United States) founded in 2011 by Dan Herman, Waqas Hussain, and Matt Wild was acquired by Salsify in November 2018. Welcome Commerce has raised $26.79 million across 8 funding rounds from investors including Salsify, FirstMark and Techstars. Welcome Commerce operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.

  • Headquarter New York, United States
  • Founders Dan Herman, Waqas Hussain, Matt Wild
  • Sectors
    Technology
    Retail
  • Email
    Locked
  • Phone
    Locked
  • Website
    Locked
  • Social
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  • Jurisdiction Coimbatore, Tamil Nadu, India
Operational Areas
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Retail → E-Commerce Technology & Services Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    $251.64 K (USD)
    -11.07
    as on Mar 31, 2017
  • Net Profit
    $2.9 K (USD)
    12.14
    as on Mar 31, 2017
  • EBITDA
    $7.94 K (USD)
    139.57
    as on Mar 31, 2017
  • Total Equity Funding
    $26.79 M (USD)

    in 8 rounds

  • Latest Funding Round
    $2.74 M (USD), Series B

    Dec 08, 2017

  • Investors
    Salsify

    & 4 more

  • Employee Count
    Not available
  • Acquired by
    Salsify

    (Nov 08, 2018)

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Funding Insights of Welcome Commerce

Welcome Commerce has successfully raised a total of $26.79M across 8 strategic funding rounds. The most recent funding activity was a Series B round of $2.74 million completed in December 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Welcome Commerce

Welcome Commerce has secured backing from 5 investors, including institutional and venture fund investors. Prominent investors backing the company include Salsify, FirstMark and Techstars.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
SaaS angel investments are made by Ralph Mack's family office.
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Early-stage venture capital is invested in tech startups across sectors.
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Startups are accelerated globally without sector restrictions through structured programs.
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Investor details for Welcome Commerce

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  • Investor domains
  • Investor locations
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  • Participation history

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Investments & Acquisitions by Welcome Commerce

Investments
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Investment portfolio details for Welcome Commerce

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  • Portfolio identities
  • Transaction dates
  • Round details
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Financial Statements - Welcome Commerce

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Detailed financials for Welcome Commerce

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  • Profit trends
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Welcome Commerce Comparisons

Welcome Commerce Primary company
Description
Live chat software is provided for online retail websites.
Location
New York, United States
Founded Year
2011
Annual Revenue
$251.64 K (USD)
Net Profit
$2.9 K (USD)
EBITDA
$7.94 K (USD)
Employees
Not available
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Peer comparison for Welcome Commerce

Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.

  • Named peers
  • Headcount comparison
  • Funding comparison
  • Operating benchmarks

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Competitors of Welcome Commerce

Welcome Commerce operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.

Company Name Domain Founded year HQ Location Description
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Conversational AI platform is provided for digital customer experiences.
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Detailed competitors of Welcome Commerce

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  • Competitive positioning

Verified entity values are shown only after access is granted.

Latest news on Welcome Commerce

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Complete news archive for Welcome Commerce

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  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about Welcome Commerce

Welcome Commerce was founded in 2011.

Welcome Commerce is headquartered in New York, United States. It is registered at New York, New York, United States.

Dan Herman is the current CEO of Welcome Commerce. They have also founded this company.

Welcome Commerce is a funded company, having raised a total of $26.79M across 8 funding rounds to date.

Annual revenue of Welcome Commerce is $251.64K as on Mar 31, 2017.

Welcome Commerce was founded in 2011 in New York, United States, as a provider of live chat software tailored for e-commerce sites. Customer identities, visit durations, and behaviors are tracked in real time to enable targeted messages with product recommendations, deals, and purchase guidance. Retailers are assisted in engaging visitors before they exit, thereby supporting conversion improvements within the online retail sector.

Welcome Commerce's top competitors include Twilio, Freshworks and Dialpad.

Welcome Commerce has 5 investors. Key investors include Salsify, FirstMark, Techstars, Costanoa Venture, and Mack Capital.

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