About Liveops
Liveops is a company based in Scottsdale (United States) founded in 2000 was acquired by Marlin Equity Partners in December 2015. Liveops has raised $28 million across 2 funding rounds from investors including Comerica, Marlin Equity Partners and Benchmark. The company has 265 employees as of December 31, 2023. Liveops has completed 2 acquisitions, including CX Engage and Events. Liveops offers products and services including Virtual Contact Center Solutions, Flexible Workforce, and Customer Experience Solutions. Liveops operates in a competitive market with competitors including iAdvize, Limitless, Arise Virtual Solutions, Onepilot and HiOperator, among others.
- Headquarter Scottsdale, United States
- Employees 265 as on 31 Dec, 2023
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Sectors
Technology
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Email
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Phone
Locked
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Website
Locked
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Social
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Total Equity Funding
$28 M (USD)
in 2 rounds
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Latest Funding Round
$30 M (USD), Debt – Conventional
Jan 27, 2014
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Investors
Comerica
& 3 more
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Employee Count
265
as on Dec 31, 2023
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Investments & Acquisitions
CX Engage
& 1 more
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Acquired by
Marlin Equity Partners
(Dec 01, 2015)
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Products & Services of Liveops
Liveops offers a comprehensive portfolio of products and services, including Virtual Contact Center Solutions, Flexible Workforce, and Customer Experience Solutions.
Enables flexible outsourcing for customer interactions and support.
Provides on-demand agents to handle varying business demands.
Offers tools for improving service outcomes and brand interactions.
People of Liveops
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Funding Insights of Liveops
Liveops has successfully raised a total of $28M across 2 strategic funding rounds. The most recent funding activity was a Debt – Conventional round of $30 million completed in January 2014. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Liveops
Liveops has secured backing from 4 investors, including institutional and venture fund investors. Prominent investors backing the company include Comerica, Marlin Equity Partners and Benchmark.
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Early-stage venture capital firm investing in AI, healthcare, and tech sectors.
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Global private equity investments are managed by the firm.
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Investor details for Liveops
Investor domains, locations, round participation, and complete history require an active premium plan.
- Investor domains
- Investor locations
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- Participation history
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Liveops
Liveops has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include CX Engage and Events.
Investment portfolio details for Liveops
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
- Investment values
Verified entity values are shown only after access is granted.
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Real-time client engagement is enabled by enterprise software across channels.
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Events are aggregated and processed in real-time across multiple channels.
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Complete acquisition details for Liveops
Transaction dates, acquired stakes, disclosed values, domains, and locations require an active premium plan.
- Transaction dates
- Acquired stakes
- Disclosed values
- Domains and locations
Verified entity values are shown only after access is granted.
Financial Statements - Liveops
Detailed financials for Liveops
Historical revenue, profit, statement rows, ratios, and trend charts require an active premium plan.
- Historical revenue
- Profit trends
- Statement rows
- Financial ratios
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Liveops Comparisons
Peer comparison for Liveops
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- Named peers
- Headcount comparison
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- Operating benchmarks
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Competitors of Liveops
Liveops operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as iAdvize, Limitless, Arise Virtual Solutions, Onepilot and HiOperator, among others.
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Online visitors are engaged via live chat solutions.
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White-label platform for goal-based micro investments is offered.
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Outsourced customer services are delivered via a crowdsourced platform.
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Cloud-based customer help desk software solutions
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Crowd-sourced virtual agents deliver customer support solutions.
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Detailed competitors of Liveops
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- Full company profiles
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Latest news on Liveops
Complete news archive for Liveops
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- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
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Frequently Asked Questions about Liveops
Liveops was founded in 2000 and raised its 1st funding round 7 years after it was founded.
Liveops is headquartered in Scottsdale, United States. It is registered at Scottsdale, Arizona, United States.
Greg Hanover is the current CEO of Liveops.
Liveops is a funded company, having raised a total of $28M across 2 funding rounds to date.
As of Dec 31, 2023, the latest employee count at Liveops is 265.
Liveops was founded in 2000 in Scottsdale, United States, focusing on cloud-based contact center operations. Customer service is handled across voice, email, chat, SMS, Facebook, and Twitter through a pay-as-you-go model. A network of 20,000 independent home-based agents processes interactions for 250 clients in finance, healthcare, insurance, retail, and high-tech sectors. Acquisitions of Userevents in 2014 and Datasquirt in 2011 expanded capabilities.
Liveops's top competitors include Arise Virtual Solutions, Onepilot and iAdvize.
Liveops offers Virtual Contact Center Solutions, Flexible Workforce, and Customer Experience Solutions.
Liveops has 4 investors. Key investors include Comerica, Marlin Equity Partners, Benchmark, and Menlo Ventures.