About VIPdesk
VIPdesk is a Technology company. Customer service outsourcing with AI and human expertise for businesses. VIPdesk offers products and services including AI Customer Service Solutions and Hybrid Customer Experience Services. Its focus areas include Business Services, Technology Solutions, AI and Human Support and Conversational AI. Its legal entity is VIPdesk, Inc.
Company details
VIPdesk is known for combining generative AI technology with human professionals to deliver customer service solutions, as seen in its operations since 1997. This approach has been expanded globally, covering 40 U.S. states and 150 countries, with a focus on ethical standards through B Corp certification in 2019. Diversity and security are emphasized, including PCI and HIPAA compliance, while offering tailored services across various channels. Remote work, pioneered in 2001, supports a flexible and inclusive environment that enhances customer interactions and operational efficiency.
Products & Services of VIPdesk
VIPdesk offers a comprehensive portfolio of products and services, including AI Customer Service Solutions and Hybrid Customer Experience Services.
AI customer service solutions are offered by blending automation with human interactions to handle customer inquiries efficiently across various channels
Hybrid customer experience services are provided through a mix of AI and human support, enabling 24/7 operations in multiple languages and formats
People of VIPdesk
84 people are tracked at VIPdesk (38 in leadership, 46 in team).
| Name | Role | Group |
|---|---|---|
Valerie Burns | VP, Operations | Leadership |
Sally Hurley | CEO | Leadership |
Othmar Mueller von Blumencro | Chief Revenue Officer | Leadership |
Jeff Kramp | CTO | Leadership |
Sanchit Chokhani | Head Of Digital Solutions, APAC | Leadership |
Ravi Kiran M. | Head Of Business Development | Leadership |
Kyle Schwitzer | Director, Business Development | Leadership |
David Alcock | Group Service Delivery Director | Leadership |
Kenneth Xu | Head Of Service Delivery | Leadership |
Theresa Burness | Global Learning & Development Director | Leadership |
Catherine B. | Director IT Security, Risk, And Compliance Americas | Leadership |
Swapnil Kumkar (Mba | Senior Director Of Product Engineering | Leadership |
Lee Funder | Director, Product & Marketing (dining & Nightlife) | Leadership |
Nicholas Koh | Head Of Sales & Partnership | Leadership |
Rashmi Gandhi-Banerjee | Vice President Sales Business Development | Leadership |
Jessica King | Senior Director Of Analytics And Reporting | Leadership |
Candace Clampitt | Product Director, Digital Client Enablement & Core Capabilities | Leadership |
Jeremy Jeffers | Group Content & Campaign Director | Leadership |
Lori Byrne | Senior Vice President, Sales And Marketing | Leadership |
Carrie Melton | Service Delivery Director, Aspire Lifestyles | Leadership |
64 more people are available in the full profile.
Complete people profiles for VIPdesk
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Web traffic of VIPdesk
Websites that share an audience with VIPdesk (vipdesk.com).
Websites whose visitors overlap most with VIPdesk. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| liveops.com | 92% | 511.7K | #106,047 | View details | |
| aspirelifestyles.com | 30% | 17K | View details | ||
| alpineaccess.com | 30% | 2.3K | #8,025,531 | View details | |
| convergys.com | 26% | 6.5K | #3,115,699 | View details | |
| arise.com | 22% | 1M | #43,774 | View details |
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Frequently Asked Questions about VIPdesk
VIPdesk is known for combining generative AI technology with human professionals to deliver customer service solutions, as seen in its operations since 1997. This approach has been expanded globally, covering 40 U.S. states and 150 countries, with a focus on ethical standards through B Corp certification in 2019. Diversity and security are emphasized, including PCI and HIPAA compliance, while offering tailored services across various channels. Remote work, pioneered in 2001, supports a flexible and inclusive environment that enhances customer interactions and operational efficiency.
VIPdesk offers AI Customer Service Solutions and Hybrid Customer Experience Services.
VIPdesk operates through Vipdesk, Inc.