About WSDesk
WSDesk is a company based in Bengaluru (India) founded in 2017. It operates as a B2B. The company has 26 employees as of March 31, 2023. WSDesk offers products and services including WSDesk Plugin, Canned Responses Feature, and Triggers and Automation. WSDesk operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Bengaluru, India
- Employees 26 as on 31 Mar, 2023
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Elula Tech Private Limited
- Date of Incorporation 13 Apr, 2018
- Jurisdiction Devanahalli, Karnataka, India
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Annual Revenue
$378.74 K (USD)-7.32as on Mar 31, 2023
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Net Profit
$855.3 (USD)-98.35as on Mar 31, 2023
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EBITDA
$91.17 K (USD)-43.34as on Mar 31, 2023
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Latest Funding Round
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Investors
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Employee Count
26
as on Mar 31, 2023
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Products & Services of WSDesk
WSDesk offers a comprehensive portfolio of products and services, including WSDesk Plugin, Canned Responses Feature, and Triggers and Automation. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Manages customer support tickets and automation in WordPress.
Provides pre-set replies for efficient customer query handling.
Automates ticket actions based on conditions for faster responses.
Funding Insights of WSDesk
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by WSDesk
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - WSDesk
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Wsdesk Comparisons
Competitors of WSDesk
WSDesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
Cloud-based unified communication software is delivered for businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about WSDesk
When was WSDesk founded?
WSDesk was founded in 2017.
Where is WSDesk located?
WSDesk is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.
How many employees does WSDesk have?
As of Mar 31, 2023, the latest employee count at WSDesk is 26.
What is the annual revenue of WSDesk?
Annual revenue of WSDesk is $378.74K as on Mar 31, 2023.
What does WSDesk do?
WSDesk is a WordPress helpdesk plugin that centralizes customer support tickets, complaints, and inquiries in the dashboard. It simplifies workflows with features like email notifications, automation, and OpenAI integration for automated replies. The plugin supports ticket assignment, knowledge bases, and reporting, enhancing efficiency for businesses. Used by thousands, it ensures data privacy by storing information locally, without cloud reliance.
Who are the top competitors of WSDesk?
WSDesk's top competitors include Twilio, Genesys and Freshworks.
What products or services does WSDesk offer?
WSDesk offers WSDesk Plugin, Canned Responses Feature, and Triggers and Automation.