WSDesk

Bengaluru, India Founded: 2017 • Age: 9 yrs
WordPress plugin for customer support ticketing and inquiry management.
Annual revenue $378,738 Latest available
Total funding - Funding intelligence
Employees 26 Tracked headcount
Investors - Known backers
Products 3 Services tracked
Competitors 10 Brand Intelligence

About WSDesk

WSDesk is a company based in Bengaluru (India) founded in 2017. It operates as a B2B. The company has 26 employees as of March 31, 2023. WSDesk offers products and services including WSDesk Plugin, Canned Responses Feature, and Triggers and Automation. WSDesk operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.

  • Headquarter Bengaluru, India
  • Employees 26 as on 31 Mar, 2023
  • Sectors
    Technology
  • Email
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  • Website
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  • Legal Name Elula Tech Private Limited
  • Date of Incorporation 13 Apr, 2018
  • Jurisdiction Devanahalli, Karnataka, India
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Software Development & Engineering Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    $378.74 K (USD)
    -7.32
    as on Mar 31, 2023
  • Net Profit
    $855.3 (USD)
    -98.35
    as on Mar 31, 2023
  • EBITDA
    $91.17 K (USD)
    -43.34
    as on Mar 31, 2023
  • Latest Funding Round
    Not available
  • Investors
    Not available
  • Employee Count
    26

    as on Mar 31, 2023

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Products & Services of WSDesk

WSDesk offers a comprehensive portfolio of products and services, including WSDesk Plugin, Canned Responses Feature, and Triggers and Automation.

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Primary

Manages customer support tickets and automation in WordPress.

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Provides pre-set replies for efficient customer query handling.

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Automates ticket actions based on conditions for faster responses.

Funding Insights of WSDesk

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Detailed funding history for WSDesk

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Investments & Acquisitions by WSDesk

Investments
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Investment portfolio details for WSDesk

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Financial Statements - WSDesk

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Detailed financials for WSDesk

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Wsdesk Comparisons

WSDesk Primary company
Description
WordPress plugin for customer support ticketing and inquiry ...
Location
Bengaluru, India
Founded Year
2017
Annual Revenue
$378.74 K (USD)
Net Profit
$855.3 (USD)
EBITDA
$91.17 K (USD)
Employees
26
As of 2023
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Peer comparison for WSDesk

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Competitors of WSDesk

WSDesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.

Company Name Domain Founded year HQ Location Description
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of WSDesk

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Latest news on Wsdesk

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Complete news archive for WSDesk

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Frequently Asked Questions about WSDesk

WSDesk was founded in 2017.

WSDesk is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.

As of Mar 31, 2023, the latest employee count at WSDesk is 26.

Annual revenue of WSDesk is $378.74K as on Mar 31, 2023.

WSDesk is a WordPress helpdesk plugin that centralizes customer support tickets, complaints, and inquiries in the dashboard. It simplifies workflows with features like email notifications, automation, and OpenAI integration for automated replies. The plugin supports ticket assignment, knowledge bases, and reporting, enhancing efficiency for businesses. Used by thousands, it ensures data privacy by storing information locally, without cloud reliance.

WSDesk's top competitors include Twilio, Genesys and Freshworks.

WSDesk offers WSDesk Plugin, Canned Responses Feature, and Triggers and Automation.

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