WSDesk

Bengaluru, India Founded: 2017 • Age: 9 yrs
WordPress plugin for customer support ticketing and inquiry management.

About WSDesk

WSDesk is a Technology company based in Bengaluru (India) founded in 2017. WordPress plugin for customer support ticketing and inquiry management. It operates on a B2B model. The company has 26 employees. Its Indian entity Elula Tech Private Limited reported revenue of β‚Ή2.07 Cr. WSDesk offers products and services including WSDesk Plugin, Canned Responses Feature, and Triggers and Automation. Its focus areas include Customer Service Tools, Support Systems, Ticketing Platforms and Software Development.

Company details

WSDesk is a WordPress helpdesk plugin that centralizes customer support tickets, complaints, and inquiries in the dashboard. It simplifies workflows with features like email notifications, automation, and OpenAI integration for automated replies. The plugin supports ticket assignment, knowledge bases, and reporting, enhancing efficiency for businesses. Used by thousands, it ensures data privacy by storing information locally, without cloud reliance.

  • Headquarters Bengaluru, India
  • Employees 26
  • Sectors
    Technology
  • Email
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  • Website wsdesk.com
  • Social X Facebook
  • Legal Name Elula Tech Private Limited
  • Date of Incorporation 13 Apr, 2018
  • Jurisdiction Devanahalli, Karnataka, India
Key Metrics
  • Annual Revenue
    ₹2.07 Cr

    FY 2025 · -25% YoY

  • Net Loss
    -₹34.7 Lakh

    FY 2025 · -17% margin

  • EBITDA
    -₹28.7 Lakh

    FY 2025 · -14% margin

  • Employee Count
    26

Products & Services of WSDesk

WSDesk offers a comprehensive portfolio of products and services, including WSDesk Plugin, Canned Responses Feature, and Triggers and Automation.

WSDesk Plugin
Helpdesk Software

Manages customer support tickets and automation in WordPress.

Canned Responses Feature
Support Tools

Provides pre-set replies for efficient customer query handling.

Triggers and Automation
Workflow Management

Automates ticket actions based on conditions for faster responses.

Board of directors of Elula Tech Private Limited (WSDesk)

Elula Tech Private Limited is the primary company behind WSDesk. The board of Elula Tech Private Limited currently have 2 directors; the longest-serving is Rajikrishna Chakkapath Ramakrishnan, appointed in 2018.

DirectorDesignationAppointedTenureEntity
Rajikrishna Chakkapath Ramakrishnan
DIN 08110561
Director13 Apr 20188 yrs 6 moElula Tech Private Limited
Vijay Chelakkat
DIN 07039636
Director13 Apr 20188 yrs 6 moElula Tech Private Limited

Financials of WSDesk

Figures of Elula Tech Private Limited, the primary company behind WSDesk, for FY 2025. Revenue was ₹2.07 Cr (-25% year on year). Net loss was -₹34.7 Lakh (-17% margin). EBITDA was -₹28.7 Lakh (-14% margin). Revenue has grown at a compounded annual rate of -15% over three years and +3% over five years.

  • ₹2.07 CrRevenue · FY 2025 · -25% YoY
  • -₹34.7 LakhNet loss · -17% margin
  • -₹28.7 LakhEBITDA · -14% margin
  • ₹1 LakhPaid-up capital
  • 26Employees (provident fund records)
  • -15%Revenue CAGR, 3 years
  • +3%Revenue CAGR, 5 years

Balance sheet, profit and loss, cash flow and ratios of Elula Tech Private Limited are on its company page.

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Frequently Asked Questions about WSDesk

WSDesk was founded in 2017.

WSDesk is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.

WSDesk has 26 employees.

The primary company behind WSDesk, Elula Tech Private Limited, reported revenue of β‚Ή2.07 Cr for FY 2025, down 25% year on year.

WSDesk is a WordPress helpdesk plugin that centralizes customer support tickets, complaints, and inquiries in the dashboard. It simplifies workflows with features like email notifications, automation, and OpenAI integration for automated replies. The plugin supports ticket assignment, knowledge bases, and reporting, enhancing efficiency for businesses. Used by thousands, it ensures data privacy by storing information locally, without cloud reliance.

WSDesk offers WSDesk Plugin, Canned Responses Feature, and Triggers and Automation.

WSDesk operates through Elula Tech Private Limited.

The legal entities of WSDesk currently have 2 directors, including Rajikrishna Chakkapath Ramakrishnan, Vijay Chelakkat.

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