About Zapappi
Zapappi is a Technology company based in Derby (United Kingdom) founded in 2014, and was acquired by Jola in February 2022. It operates as a cloud-based toolkit enables telephony development for voice and SMS. The company has 6 employees. The company was acqui-hired. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel. Its legal entity is ZAPAPPI LTD. Its competitors include Dialpad, Genesys, Freshworks, Twilio and Zendesk and 4 more; 9 of its 9 listed competitors have raised funding.
Company details
Offers a cloud platform for telephony development. It allows developers and organizations to extend their telephony operations globally using open source frameworks. Developers can create applications that interact with phone calls, write systems for business or write applications for others. It provides access to services such as text to speech, voice recognition, and analytic services. Its features include audio recording, dynamic conferencing, audio playback,
- Headquarters Derby, United Kingdom
- Employees 6
- Stage Acquired
- SectorsTechnology
- Website zapappi.com
- Social LinkedIn X
- Acquired by Jola (Feb 2022)
- Legal Name Zapappi Ltd
- Date of Incorporation 30 Sep, 2013
- Jurisdiction MAIDENHEAD, ENGLAND
Investors in Zapappi
Zapappi has secured backing from 1 investor. Prominent investors backing the company include Jola.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Telecommunication services are provided to UK SMEs by Jola. | 2014 | jola.co.uk | Saffron Walden, United Kingdom |
Investor details for Zapappi
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Timeline of Zapappi
2 dated milestones of Zapappi across 8 years, from founding to its latest funding, stage changes and deals.
- Founded Zapappi is founded.
- Exit Acquired by Jola.
Competitors of Zapappi
Zapappi has 9 listed competitors in our database, 9 of them funded. They include Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $644.57M | 1,089 | Provider of contact center business communication solutions | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of Zapappi
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Top companies in Customer Experience & Support Software
10 companies that operate in the same segment as Zapappi (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 440 M | – | 1,522 | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Related news about Zapappi
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Frequently Asked Questions about Zapappi
Zapappi was founded in 2014.
Zapappi is headquartered in Derby, United Kingdom.
Zapappi has 6 employees.
Offers a cloud platform for telephony development. It allows developers and organizations to extend their telephony operations globally using open source frameworks. Developers can create applications that interact with phone calls, write systems for business or write applications for others. It provides access to services such as text to speech, voice recognition, and analytic services. Its features include audio recording, dynamic conferencing, audio playback,.
Zapappi's top competitors include Twilio, Genesys and Freshworks.
Zapappi has 1 investor. Key investors include Jola.
Zapappi operates through Zapappi Ltd.
Yes. Zapappi was acquired by Jola in February 2022.