MSME (Udyam registered) Ministry of MSME
- Category
- Micro (2024-25)
- Udyam number
- UDYAM-DL-08-0035611
Call2customers Call Center Private Limited
Call2customers Call Center Private Limited - business outsourcing in New Delhi, Delhi, India. FY 2026 financials & compliance.
Revenue · FY 2025
₹1.01 Cr
▼ 36% YoY
Net loss · FY 2025
₹17.89 Lakh
Net margin -17.8%
EBITDA · FY 2025
-₹15.01 Lakh
EBITDA margin -14.9%
Authorised capital
₹1 Lakh
Registered with MCA
Paid-up capital
₹1 Lakh
Issued & subscribed
Company age
9 yrs
Est. 2017
Employees · EPFO
31
Provident fund records
Directors on board
2
As per MCA filings
About Call2customers Call Center Private Limited
Data last updated:
Call2customers Call Center Private Limited is a private limited company based in New Delhi, Delhi, India. It operates in the business process outsourcing sector. It was incorporated on 24 April 2017 and has been in existence for over 9 years.
The company is registered with the Registrar of Companies (ROC), Delhi, under CIN U74999DL2017PTC316616. Its GSTIN is 07AAGCC9676B1ZI (Delhi). The company holds 2 GST registrations, all of them active.
The company has an authorised share capital of ₹1 Lakh and a paid-up capital of ₹1 Lakh. It is led by directors Arpana Jain and Raja Kanojia.
Its last annual general meeting (AGM) was held on 30 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at H.No – 103G Pocket K Sheikh Sarai Phase – 2 South Malviya Nagar, New Delhi, Delhi, India – 110017.
As per the financials filed for FY 2025, the company reported a revenue of ₹1.01 Cr, a decline of 36% compared to the previous year. For the same year it recorded a net loss of ₹17.89 Lakh (net margin -17.8%) and EBITDA of -₹15.01 Lakh (EBITDA margin -14.9%). Revenue has grown at a compounded annual rate (CAGR) of 5% over three years and 8% over five years.
The company has about 31 employees on its provident fund (EPFO) records.
The company is associated with 1 brand: Call2customer.
Call2customers Call Center Private Limited is registered as a micro enterprise under the Udyam registration framework (Reg. No. UDYAM-DL-08-0035611). The current compliance status is marked as compliant by the Registrar of Companies.
Company details
CIN U74999DL2017PTC316616
Registration Number 316616
Incorporation Date 24 April 2017
ROC Delhi
Listing Status Unlisted
Company Status Active
Date of Last AGM 30 September 2025
Date of Balance Sheet 31 March 2025
Compliance Status Active Compliant
MSME Classification Micro
Udyam Registration UDYAM-DL-08-0035611
Key People
Arpana Jain Director Raja Kanojia Director Recognitions & Rankings of Call2customers Call Center
Contact details
Call2customers Call Center Private Limited's registered office is in New Delhi, Delhi. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Registered AddressH.No – 103G Pocket K Sheikh Sarai Phase – 2 South Malviya Nagar, New Delhi, Delhi, India – 110017
- IndustryBusiness Outsourcing, Business Process Outsourcing
To see the full contact details of Call2customers Call Center Private Limited, buy the company report.
Comprehensive company report
Call2customers Call Center Private Limited - one report that includes everything
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
₹799 ₹999 20% off excluding 18% GST
Secure checkout · GST invoice included
Brands
Call2customers Call Center operates one associated brand: Call2customer. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| Outsourced call center and BPO services for inbound support, telemarketing, and digital marketing solutions. | call2customer.com |
Business activity
The main business activity of Call2customers Call Center is support service to organizations. In detail, this covers office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc..
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| N | Support service to Organizations | N6 | Office administrative and other business activities including call centers, organising conventions, collection agencies, packaging activities etc. |
To see the full business activity and turnover split of Call2customers Call Center Private Limited, buy the company report.
Financials of Call2customers Call Center Private Limited
FY 2025 filings availableCall2customers Call Center Private Limited reported revenue of ₹1.01 Cr (down 36% YoY) for FY 2025.
Revenue · FY 2025
₹1.01 Cr ▼ 36%
Net loss · FY 2025
₹17.89 Lakh margin -17.8%
EBITDA · FY 2025
-₹15.01 Lakh margin -14.9%
Compounded Annual Growth Rate (CAGR)
Revenue CAGR growth
1 year
▼ 36%
3 years · compounded
▼ 5%
5 years · compounded
▲ 8%
EBITDA CAGR growth
1 year
▼ 544%
3 years · compounded
▼ 99%
5 years · compounded
▼ 56%
Revenue fell 36% in the latest year, but over five years it has grown at a compounded annual rate (CAGR) of 8%. EBITDA fell 544% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| EBITDA | -₹15.01 Lakh | ||||
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| Tax Expense | |||||
| Net Profit (PAT) | -₹17.89 Lakh | ||||
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| Profitability | |||||
| EBITDA Margin | -14.9% | ||||
| Net Profit Margin | -17.8% | ||||
| Return on Equity (ROE) | |||||
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To see the full financial statements and ratios of Call2customers Call Center Private Limited, buy the company report.
Board of directors of Call2customers Call Center Private Limited
Call2customers Call Center has 2 directors on record. No former directors are listed.
Current Directors
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Arpana Jain | Director | 24 Apr 2017 | 9 Years 6 Months | Current |
| Raja Kanojia Also directs: RM India Housekeeping Private Limited | Director | 24 Apr 2017 | 9 Years 6 Months | Current |
Shareholding
The shareholding of Call2customers Call Center Private Limited is on record for 4 financial years, the latest being FY 2021, split between promoters, domestic institutions, public shareholders and others.
| Shareholder category | FY 2021 | FY 2020 | FY 2019 | FY 2018 |
|---|---|---|---|---|
| Promoters | ||||
| Domestic institutional investors (DII) | ||||
| Public | ||||
| Others |
To see the full shareholding pattern of Call2customers Call Center Private Limited, buy the company report.
Legal cases
No court or tribunal cases involving Call2customers Call Center Private Limited are on our record; a case search with case numbers, parties and status is in the company report Buy the company report.
MSME payment delays
No delayed payments to MSME suppliers are on our record for Call2customers Call Center Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
Employees & EPFO
Call2customers Call Center Private Limited has a workforce of 31 employees on its EPFO records as of Apr 09, 2024, across 1 active EPFO establishment.
Employee count
31
Active EPFO establishments
1
Employee growth
40.91%
GST
Call2customers Call Center has 2 GST registrations: 2 active.
Total GSTINs
2
Active
2
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 07AAGCC9676B1ZI | Delhi | Active | 14 Jul 2017 |
| 09AAGCC9676B1ZE | Uttar Pradesh | Active | 25 Apr 2022 |
To see the full GST registrations and return filing status of Call2customers Call Center Private Limited, buy the company report.
Recent activity
Call2customers Call Center Private Limited has 2 board changes on record since 2017: 2 appointments. The latest: Arpana Jain was appointed as Director on 24 Apr 2017.
AGM
Call2Customers Call Center Private Limited last Annual general meeting of members was held on 30 Sep 2025 as per latest MCA records.
Filing
Call2Customers Call Center Private Limited has filed its annual Financial statements for the year ended 31 Mar 2025 with Roc Delhi.
Appointed
Arpana Jain was appointed as Director.
Appointed
Raja Kanojia was appointed as Director.
Incorporation
24 Apr 2017
Call2Customers Call Center Private Limited was registered on 24 Apr 2017 with Roc Delhi & aged 9 years 6 months as per MCA records.
Frequently asked questions
Call2customers Call Center is an active private limited company based in New Delhi, Delhi, India. The company works in business process outsourcing, within the business outsourcing industry. It was incorporated on 24 April 2017 (9+ years old) and is registered under CIN U74999DL2017PTC316616.
Call2customers Call Center has 2 current directors:
- Arpana Jain - Director
- Raja Kanojia - Director
The latest financial statements of Call2customers Call Center on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 30 September 2025. Year-wise statements from FY 2018 are in the company report.
The GSTIN of Call2customers Call Center is 07AAGCC9676B1ZI, registered in Delhi. The company has 2 GST registrations in all, of which 2 are active. Other active GSTINs include 09AAGCC9676B1ZE (Uttar Pradesh).
The CIN (Corporate Identification Number) of Call2customers Call Center is U74999DL2017PTC316616. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Call2customers Call Center was incorporated on 24 April 2017, making it 9+ years old. It is registered with the Registrar of Companies, Delhi.
Arpana Jain was appointed as Director on 24 Apr 2017. Raja Kanojia was appointed as Director on 24 Apr 2017.
Yes, Call2customers Call Center is registered as a micro enterprise under Udyam registration (number: UDYAM-DL-08-0035611).
The registered office of Call2customers Call Center is at H.No – 103G Pocket K Sheikh Sarai Phase – 2 South Malviya Nagar, New Delhi, Delhi, India – 110017.
Call2customers Call Center operates in the business outsourcing industry, in the business process outsourcing segment.
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