About Call2customer
Call2customer is a Business Services company based in New Delhi (India) founded in 2011. Outsourced call center and BPO services for inbound support, telemarketing, and digital marketing solutions. It operates on a B2B model. The company has 31 employees. Its Indian entity Call2customers Call Center Private Limited reported revenue of ₹1.01 Cr. Call2customer offers products and services including Inbound Call Center, Outbound Call Center, Back Office Services, and Digital Marketing Services. Its focus areas include BPO, Call Center, Inbound and Outbound and Digital Marketing. Similar companies include Datamatics, Quess and CESC; 1 of its 3 listed similar companies has raised funding.
Company details
Call2Customer offers a range of business process outsourcing services, including inbound and outbound call centers, back office support, data processing, and digital marketing like SEO and website design. They operate through cloud-based setups for remote work, allowing clients to monitor activities centrally. Based primarily in India with offices in the US and UK, they serve businesses by providing trained agents for customer care, lead generation, and marketing to enhance operations and drive growth.
- Headquarters New Delhi, India
- Employees 31
- SectorsBusiness Services
- Email••••••••
- Phone•••• ••••
- Website call2customer.com
- Social LinkedIn X Facebook
- Legal Name Call2customers Call Center Pvt. Ltd.
- Date of Incorporation 24 Apr, 2017
- Jurisdiction New Delhi, Delhi, India
- Annual Revenue₹1.01 Cr
FY 2025 · -36% YoY
- Net Loss-₹17.9 Lakh
FY 2025 · -18% margin
- EBITDA-₹15 Lakh
FY 2025 · -15% margin
- Employee Count31
Associated legal entities of Call2customer
Call2customer operates through Call2customers Call Center Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Call2customers Call Center Private Limited CIN U74999DL2017PTC316616 | Active | 24 Apr 2017 | New Delhi, Delhi | ₹1.0 Cr | 31 | 2 | View details |
Products & Services of Call2customer
Call2customer offers a comprehensive portfolio of products and services, including Inbound Call Center, Outbound Call Center, Back Office Services, and Digital Marketing Services.
Services for handling incoming calls and customer inquiries effectively.
Services for telemarketing, lead generation, and appointment setting.
Services for data research, analysis, and processing tasks.
Services for SEO, social media, and website design to boost visibility.
Board of directors of Call2customers Call Center Private Limited (Call2customer)
Call2customers Call Center Private Limited is the primary company behind Call2customer. The board of Call2customers Call Center Private Limited currently have 2 directors; the longest-serving is Arpana Jain, appointed in 2017.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Arpana Jain DIN 07793300 | Director | 24 Apr 2017 | 9 yrs 6 mo | Call2customers Call Center Private Limited |
| Raja Kanojia DIN 07793309 | Director | 24 Apr 2017 | 9 yrs 6 mo | Call2customers Call Center Private Limited |
Financials of Call2customer
Figures of Call2customers Call Center Private Limited, the primary company behind Call2customer, for FY 2025. Revenue was ₹1.01 Cr (-36% year on year). Net loss was -₹17.9 Lakh (-18% margin). EBITDA was -₹15 Lakh (-15% margin). Revenue has grown at a compounded annual rate of -5% over three years and +8% over five years.
- ₹1.01 CrRevenue · FY 2025 · -36% YoY
- -₹17.9 LakhNet loss · -18% margin
- -₹15 LakhEBITDA · -15% margin
- ₹1 LakhPaid-up capital
- 31Employees (provident fund records)
- -5%Revenue CAGR, 3 years
- +8%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Call2customers Call Center Private Limited are on its company page.
Detailed financial statements for Call2customer
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Similar companies to Call2customer
Call2customer has 3 listed similar companies in our database, 1 of them funded. They include Datamatics, Quess and CESC.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| datamatics.com | 1975 | Mumbai, India | $3M | 5,875 | Cloud-based text analytics and cognitive automation services are provided. | |
| quesscorp.com | 2007 | Bengaluru, India | 1,860 | Provider of outsourcing and business services | ||
| cesc.co.in | 1879 | Kolkata, India | 6,320 | Electricity generation and distribution are provided in eastern India. |
Detailed similar companies of Call2customer
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Top companies in Business Process Outsourcing (BPO)
3 companies that operate in the same segment as Call2customer (Business Process Outsourcing (BPO)) in India, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of outsourcing and business services | 2007 | Bengaluru, Karnataka, India | USD 1.63 B | 299 | ||
Cloud-based text analytics and cognitive automation services are provided. | 1975 | Mumbai, Maharashtra, India | USD 3 M | USD 211.78 M | 4,960 | |
Electricity generation and distribution are provided in eastern India. | 1879 | Kolkata, West Bengal, India | USD 2.03 B | 5,688 |
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Frequently Asked Questions about Call2customer
Call2customer was founded in 2011.
Call2customer is headquartered in New Delhi, India. It is registered at New Delhi, Delhi, India.
Call2customer has 31 employees.
The primary company behind Call2customer, Call2customers Call Center Private Limited, reported revenue of ₹1.01 Cr for FY 2025, down 36% year on year.
Call2Customer offers a range of business process outsourcing services, including inbound and outbound call centers, back office support, data processing, and digital marketing like SEO and website design. They operate through cloud-based setups for remote work, allowing clients to monitor activities centrally. Based primarily in India with offices in the US and UK, they serve businesses by providing trained agents for customer care, lead generation, and marketing to enhance operations and drive growth.
Call2customer's top competitors include Quess, Datamatics and CESC.
Call2customer offers Inbound Call Center, Outbound Call Center, Back Office Services, and Digital Marketing Services.
Call2customer operates through Call2customers Call Center Private Limited.
The legal entities of Call2customer currently have 2 directors, including Arpana Jain, Raja Kanojia.