Craft CXM Services India Private Limited

Craft CXM Services India Private Limited - business services in Mumbai, Maharashtra, India. Directors, charges & compliance details.
CIN U62013MH2024FTC416820 Incorporated 05 January 2024 ROC Mumbai HQ Mumbai, Maharashtra, India
Active Foreign Private Limited Company
Data last updated
Revenue · FY 2025
₹5.42 Cr
Latest filing
Net profit · FY 2025
₹58.28 Lakh
Net margin 10.8%
EBITDA · FY 2025
₹85.79 Lakh
EBITDA margin 15.8%
Authorised capital
₹15 Lakh
Registered with MCA
Paid-up capital
₹1 Lakh
Issued & subscribed
Company age
2 yrs
Est. 2024
Directors on board
2
As per MCA filings
Brands
1
Associated brands

About Craft CXM Services India Private Limited

Data last updated:

Craft CXM Services India Private Limited is a foreign private limited company based in Mumbai, Maharashtra, India. It was incorporated on 05 January 2024.

The company is registered with the Registrar of Companies (ROC), Mumbai, under CIN U62013MH2024FTC416820.

The company has an authorised share capital of ₹15 Lakh and a paid-up capital of ₹1 Lakh. It is led by directors Leighton Paul Robins and Tripti Bhavik Rathod.

Its last annual general meeting (AGM) was held on 31 December 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at 3301 India Bulls Sky Senapati Bapat, Marg Lower Parel Mumbai, Maharashtra, India – 400012.

As per the financials filed for FY 2025, the company reported a revenue of ₹5.42 Cr. For the same year it recorded a net profit of ₹58.28 Lakh (net margin 10.8%) and EBITDA of ₹85.79 Lakh (EBITDA margin 15.8%).

The company is associated with 1 brand: Craft CXM.

For more details, the company can be reached via its website craftcxm.com.

Company details

CIN U62013MH2024FTC416820
Registration Number 416820
Incorporation Date 05 January 2024
ROC Mumbai
Listing Status Unlisted
Company Status Active
Date of Last AGM 31 December 2025
Date of Balance Sheet 31 March 2025

Contact details

Craft CXM Services India Private Limited's registered office is in Mumbai, Maharashtra.

  • Social Media
  • Registered Address
    3301 India Bulls Sky Senapati Bapat, Marg Lower Parel Mumbai, Maharashtra, India – 400012
Comprehensive company report
Craft CXM Services India Private Limited - one report that includes everything
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  • Historical financials and ratios
  • Shareholding pattern and group structure
  • Charges with holder and property details
  • Legal cases, compliance and MCA filings
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Brands

Craft CXM Services India operates one associated brand: Craft CXM. Each brand links to its own profile.

BrandDescriptionWebsite
Provides strategic consulting, implementation, and operations for customer experience management.craftcxm.com

Business activity

The main business activity of Craft CXM Services India is information and communication. In detail, this covers information service activities.

Main activity group codeMain activityBusiness activity codeBusiness activityShare of turnover
JInformation and communication63Information service activities

To see the full business activity and turnover split of Craft CXM Services India Private Limited, buy the company report.

Financials of Craft CXM Services India Private Limited

FY 2025 filings available

Craft CXM Services India Private Limited reported revenue of ₹5.42 Cr for FY 2025.

Revenue · FY 2025
₹5.42 Cr
Net profit · FY 2025
₹58.28 Lakh margin 10.8%
EBITDA · FY 2025
₹85.79 Lakh margin 15.8%

Financial Statement Summary

MetricsFY 2024-25FY 2023-24
Profit and Loss Statement
Revenue from Operations
Other Income
Total Revenue
Cost of Materials Consumed
Employee Benefit Expense
Finance Costs
Depreciation and Amortisation
Other Expenses
Total Expenses
EBITDA₹85.79 Lakh
Profit Before Tax
Tax Expense
Net Profit (PAT)₹58.28 Lakh
Balance Sheet
Share Capital
Reserves and Surplus
Net Worth (Total Equity)
Long-term Borrowings
Short-term Borrowings
Trade Payables
Total Liabilities
Fixed Assets
Investments
Inventories
Trade Receivables
Cash and Bank Balance
Total Assets

Financial Ratios

MetricsFY 2024-25FY 2023-24
Profitability
EBITDA Margin15.8%
Net Profit Margin10.8%
Return on Equity (ROE)
Return on Capital Employed (ROCE)
Return on Assets (ROA)
Liquidity and Debt
Current Ratio
Quick Ratio
Debt-to-Equity Ratio
Interest Coverage Ratio
Efficiency and Growth
Asset Turnover
Receivable Days
Payable Days
Inventory Days
Revenue Growth
Net Profit Growth

To see the full financial statements and ratios of Craft CXM Services India Private Limited, buy the company report.

Board of directors of Craft CXM Services India Private Limited

Craft CXM Services India has 2 directors on record. No former directors are listed.

Current Directors
NameDesignationAppointment DateTenureStatus
Leighton Paul RobinsDirector05 Jan 20242 Years 9 MonthsCurrent
Tripti Bhavik RathodDirector05 Jan 20242 Years 9 MonthsCurrent

Peer comparison

Craft CXM Services India Private Limited is compared with the 10 companies closest to it by revenue in the same principal business activity (information service activities), from the latest filed financials of each company.

CompanyRevenueNet profitMarginGrowth (1 yr)EmployeesLocation
Emc Square Teleinfra Private Limited₹5.48 Cr (FY 2025)-44.0%Mumbai, Maharashtra, India
Redblink Technologies Private Limited₹5.47 Cr (FY 2025)42.0%Mohali, Punjab, India
Caladium Systems Private Limited₹5.43 Cr (FY 2024)61.0%Chennai, Tamil Nadu, India
Neni Technologies Private Limited₹5.43 Cr (FY 2024)15.0%Pune, Maharashtra, India
BWT Business Solutions Private Limited₹5.42 Cr (FY 2025)44.0%Hyderabad, Telangana, India
Craft CXM Services India Private Limitedthis company₹5.42 Cr (FY 2025)₹58.28 Lakh10.8%Mumbai, Maharashtra, India
Agora Sourcing Private Limited₹5.39 Cr (FY 2025)177.0%Maval, Maharashtra, India
Indian Quotation Systems Private Limited₹5.36 Cr (FY 2025)49.0%New Delhi, Delhi, India
Pchealth Scan Private Limited₹5.34 Cr (FY 2025)282.0%New Delhi, Delhi, India
D. S. Datamatics Private Limited₹5.34 Cr (FY 2025)33.0%Bangalore, Karnataka, India
Ot-Solutions Tech Private Limited₹5.34 Cr (FY 2025)-22.0%Indore, Madhya Pradesh, India

To see the full peer comparison of Craft CXM Services India Private Limited, buy the company report.

MSME payment delays

No delayed payments to MSME suppliers are on our record for Craft CXM Services India Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.

GST

No GST registration is on our record for Craft CXM Services India Private Limited; the GSTIN and return-filing check is in the company report Buy the company report.

Recent activity

Craft CXM Services India Private Limited has 2 board changes on record since 2024: 2 appointments. The latest: Leighton Paul Robins was appointed as Director on 05 Jan 2024.

AGM
Craft Cxm Services India Private Limited last Annual general meeting of members was held on 31 Dec 2025 as per latest MCA records.
Filing
Craft Cxm Services India Private Limited has filed its annual Financial statements for the year ended 31 Mar 2025 with Roc Mumbai I.
Appointed
Leighton Paul Robins was appointed as Director.
Appointed
Tripti Bhavik Rathod was appointed as Director.
Incorporation
05 Jan 2024
Craft Cxm Services India Private Limited was registered on 05 Jan 2024 with Roc Mumbai I & aged 2 years 9 months as per MCA records.

News

TAP CXM and Craft CXM partner
19 Jul 2023 · Research-Live

Frequently asked questions

Craft CXM Services India is an active foreign private limited company based in Mumbai, Maharashtra, India. It was incorporated on 05 January 2024 (2+ years old) and is registered under CIN U62013MH2024FTC416820.

Craft CXM Services India has 2 current directors:

The latest financial statements of Craft CXM Services India on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 31 December 2025. Year-wise statements from FY 2024 are in the company report.

The CIN (Corporate Identification Number) of Craft CXM Services India is U62013MH2024FTC416820. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.

Craft CXM Services India was incorporated on 05 January 2024, making it 2+ years old. It is registered with the Registrar of Companies, Mumbai.

The peers of Craft CXM Services India by revenue are Emc Square Teleinfra Private Limited, Redblink Technologies Private Limited, Caladium Systems Private Limited, Neni Technologies Private Limited, BWT Business Solutions Private Limited and 5 more, all in the same principal business activity (information service activities).

Leighton Paul Robins was appointed as Director on 05 Jan 2024. Tripti Bhavik Rathod was appointed as Director on 05 Jan 2024.

Craft CXM Services India can be reached through the website craftcxm.com. Its registered office is in Mumbai, Maharashtra, India.

The registered office of Craft CXM Services India is at 3301 India Bulls Sky Senapati Bapat, Marg Lower Parel Mumbai, Maharashtra, India – 400012.

Craft CXM Services India has 1 associated brand: Craft Cxm.

Craft CXM Services India is registered under the jurisdiction of the Registrar of Companies (ROC), Mumbai.