
About Craft CXM Services India Private Limited
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Craft CXM Services India Private Limited is a foreign private limited company based in Mumbai, Maharashtra, India. It was incorporated on 05 January 2024.
The company is registered with the Registrar of Companies (ROC), Mumbai, under CIN U62013MH2024FTC416820.
The company has an authorised share capital of ₹15 Lakh and a paid-up capital of ₹1 Lakh. It is led by directors Leighton Paul Robins and Tripti Bhavik Rathod.
Its last annual general meeting (AGM) was held on 31 December 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at 3301 India Bulls Sky Senapati Bapat, Marg Lower Parel Mumbai, Maharashtra, India – 400012.
As per the financials filed for FY 2025, the company reported a revenue of ₹5.42 Cr. For the same year it recorded a net profit of ₹58.28 Lakh (net margin 10.8%) and EBITDA of ₹85.79 Lakh (EBITDA margin 15.8%).
The company is associated with 1 brand: Craft CXM.
For more details, the company can be reached via its website craftcxm.com.
Company details
Contact details
Craft CXM Services India Private Limited's registered office is in Mumbai, Maharashtra.
- Social Media
- Registered Address3301 India Bulls Sky Senapati Bapat, Marg Lower Parel Mumbai, Maharashtra, India – 400012
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Brands
Craft CXM Services India operates one associated brand: Craft CXM. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| Provides strategic consulting, implementation, and operations for customer experience management. | craftcxm.com |
Business activity
The main business activity of Craft CXM Services India is information and communication. In detail, this covers information service activities.
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| J | Information and communication | 63 | Information service activities |
To see the full business activity and turnover split of Craft CXM Services India Private Limited, buy the company report.
Financials of Craft CXM Services India Private Limited
FY 2025 filings availableCraft CXM Services India Private Limited reported revenue of ₹5.42 Cr for FY 2025.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 |
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| EBITDA | ₹85.79 Lakh | |
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| Net Profit (PAT) | ₹58.28 Lakh | |
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 |
|---|---|---|
| Profitability | ||
| EBITDA Margin | 15.8% | |
| Net Profit Margin | 10.8% | |
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To see the full financial statements and ratios of Craft CXM Services India Private Limited, buy the company report.
Board of directors of Craft CXM Services India Private Limited
Craft CXM Services India has 2 directors on record. No former directors are listed.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Leighton Paul Robins | Director | 05 Jan 2024 | 2 Years 9 Months | Current |
| Tripti Bhavik Rathod Also directs: Kythub Technologies Private Limited | Director | 05 Jan 2024 | 2 Years 9 Months | Current |
Peer comparison
Craft CXM Services India Private Limited is compared with the 10 companies closest to it by revenue in the same principal business activity (information service activities), from the latest filed financials of each company.
| Company | Revenue | Net profit | Margin | Growth (1 yr) | Employees | Location |
|---|---|---|---|---|---|---|
| Emc Square Teleinfra Private Limited | ₹5.48 Cr (FY 2025) | -44.0% | Mumbai, Maharashtra, India | |||
| Redblink Technologies Private Limited | ₹5.47 Cr (FY 2025) | 42.0% | Mohali, Punjab, India | |||
| Caladium Systems Private Limited | ₹5.43 Cr (FY 2024) | 61.0% | Chennai, Tamil Nadu, India | |||
| Neni Technologies Private Limited | ₹5.43 Cr (FY 2024) | 15.0% | Pune, Maharashtra, India | |||
| BWT Business Solutions Private Limited | ₹5.42 Cr (FY 2025) | 44.0% | Hyderabad, Telangana, India | |||
| Craft CXM Services India Private Limitedthis company | ₹5.42 Cr (FY 2025) | ₹58.28 Lakh | 10.8% | Mumbai, Maharashtra, India | ||
| Agora Sourcing Private Limited | ₹5.39 Cr (FY 2025) | 177.0% | Maval, Maharashtra, India | |||
| Indian Quotation Systems Private Limited | ₹5.36 Cr (FY 2025) | 49.0% | New Delhi, Delhi, India | |||
| Pchealth Scan Private Limited | ₹5.34 Cr (FY 2025) | 282.0% | New Delhi, Delhi, India | |||
| D. S. Datamatics Private Limited | ₹5.34 Cr (FY 2025) | 33.0% | Bangalore, Karnataka, India | |||
| Ot-Solutions Tech Private Limited | ₹5.34 Cr (FY 2025) | -22.0% | Indore, Madhya Pradesh, India |
To see the full peer comparison of Craft CXM Services India Private Limited, buy the company report.
Legal cases
No court or tribunal cases involving Craft CXM Services India Private Limited are on our record; a case search with case numbers, parties and status is in the company report Buy the company report.
MSME payment delays
No delayed payments to MSME suppliers are on our record for Craft CXM Services India Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
GST
No GST registration is on our record for Craft CXM Services India Private Limited; the GSTIN and return-filing check is in the company report Buy the company report.
Recent activity
Craft CXM Services India Private Limited has 2 board changes on record since 2024: 2 appointments. The latest: Leighton Paul Robins was appointed as Director on 05 Jan 2024.
Frequently asked questions
Craft CXM Services India is an active foreign private limited company based in Mumbai, Maharashtra, India. It was incorporated on 05 January 2024 (2+ years old) and is registered under CIN U62013MH2024FTC416820.
Craft CXM Services India has 2 current directors:
- Leighton Paul Robins - Director
- Tripti Bhavik Rathod - Director
The latest financial statements of Craft CXM Services India on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 31 December 2025. Year-wise statements from FY 2024 are in the company report.
The CIN (Corporate Identification Number) of Craft CXM Services India is U62013MH2024FTC416820. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Craft CXM Services India was incorporated on 05 January 2024, making it 2+ years old. It is registered with the Registrar of Companies, Mumbai.
The peers of Craft CXM Services India by revenue are Emc Square Teleinfra Private Limited, Redblink Technologies Private Limited, Caladium Systems Private Limited, Neni Technologies Private Limited, BWT Business Solutions Private Limited and 5 more, all in the same principal business activity (information service activities).
Leighton Paul Robins was appointed as Director on 05 Jan 2024. Tripti Bhavik Rathod was appointed as Director on 05 Jan 2024.
Craft CXM Services India can be reached through the website craftcxm.com. Its registered office is in Mumbai, Maharashtra, India.
The registered office of Craft CXM Services India is at 3301 India Bulls Sky Senapati Bapat, Marg Lower Parel Mumbai, Maharashtra, India – 400012.
Craft CXM Services India has 1 associated brand: Craft Cxm.
Craft CXM Services India is registered under the jurisdiction of the Registrar of Companies (ROC), Mumbai.

