About Customer Centria Enterprise Solutions Private Limited
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Customer Centria Enterprise Solutions Private Limited is a private limited company based in Mumbai, Maharashtra, India. It operates in the business and IT consulting segment of the business process outsourcing sector. It was incorporated on 19 May 2008 and has been in existence for over 18 years.
The company is registered with the Registrar of Companies (ROC), Mumbai, under CIN U51909MH2008PTC182381. Its GSTIN is 27AADCC3673R1Z1 (Maharashtra). The company holds 4 GST registrations, all of them active.
The company has an authorised share capital of ₹20 Lakh and a paid-up capital of ₹17.38 Lakh. It was formerly known as Customer Centria Analytical Database Marketing Solutions Private Limited. It is led by directors including Vinay Cuckemane Ramaprasad (Managing Director) and Palamadai Subramanian Krishnan (Whole-Time Director).
Its last annual general meeting (AGM) was held on 30 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at Mumbai, Maharashtra.
As per the financials filed for FY 2025, the company reported a revenue of ₹43.8 Cr, a decline of 24% compared to the previous year. For the same year it recorded a net loss of ₹3.44 Cr (net margin -7.9%) and EBITDA of -₹25.65 Lakh (EBITDA margin -0.6%). Revenue has grown at a compounded annual rate (CAGR) of 4% over three years and 6% over five years.
The company has about 287 employees on its provident fund (EPFO) records.
The company is associated with 1 brand: Customer Centria. Court records list 24 cases involving the company, including 24 filed against it; 11 cases are pending. The company has 10 deals on record (7 funding rounds, 2 rights issues, 1 secondary share transfer), with disclosed funding of ₹1.65 Cr; the latest was in December 2021.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website customercentria.com.
Company details
Contact details
Customer Centria Enterprise Solutions Private Limited's registered office is in Mumbai, Maharashtra. Its website is customercentria.com. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Website
- Registered AddressB – 104 New India Chambers First Floor Opp. To Patani Business Centre Off Mahakali Cav, Es Road, Mumbai, Maharashtra, India – 400093
- IndustryBusiness Outsourcing, Business & IT Consulting
To see the full contact details of Customer Centria Enterprise Solutions Private Limited, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Brands
Customer Centria Enterprise Solutions operates one associated brand: Customer Centria. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| Offers marketing tech for customer engagement, data analytics, and omni-channel experiences. | customercentria.com |
Business activity
The main business activity of Customer Centria Enterprise Solutions is information and communication. In detail, this covers computer programming, consultancy and related activities.
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| J | Information and communication | J6 | Computer programming, consultancy and related activities |
To see the full business activity and turnover split of Customer Centria Enterprise Solutions Private Limited, buy the company report.
Financials of Customer Centria Enterprise Solutions Private Limited
FY 2025 filings availableCustomer Centria Enterprise Solutions Private Limited reported revenue of ₹43.8 Cr (down 24% YoY) for FY 2025.
Compounded Annual Growth Rate (CAGR)
Revenue fell 24% in the latest year, but over five years it has grown at a compounded annual rate (CAGR) of 6%. EBITDA fell 105% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| EBITDA | -₹25.65 Lakh | ||||
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| Net Profit (PAT) | -₹3.44 Cr | ||||
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
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| EBITDA Margin | -0.6% | ||||
| Net Profit Margin | -7.9% | ||||
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To see the full financial statements and ratios of Customer Centria Enterprise Solutions Private Limited, buy the company report.
Board of directors of Customer Centria Enterprise Solutions Private Limited
Customer Centria Enterprise Solutions has 3 current directors and 4 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Vinay Cuckemane Ramaprasad | Managing Director | 19 May 2008 | 18 Years 5 Months | Current |
| Bruce Calvin Brown | Director | 17 Nov 2009 | 16 Years 11 Months | Current |
| Palamadai Subramanian Krishnan | Whole-Time Director | 17 Oct 2008 | 18 Years 0 Months | Current |
Auditor
Customer Centria Enterprise Solutions Private Limited is audited by S.M.DHURI & ASSOCIATES for the financial year 2024.
| Auditor firm | Financial year | Firm registration number |
|---|---|---|
| S.M.DHURI & ASSOCIATES | FY 2024 | 123411W |
Shareholding
The shareholding of Customer Centria Enterprise Solutions Private Limited is on record for 5 financial years, the latest being FY 2024, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2024 | FY 2023 | FY 2022 | FY 2021 | FY 2020 |
|---|---|---|---|---|---|
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To see the full shareholding pattern of Customer Centria Enterprise Solutions Private Limited, buy the company report.
Deals & funding
Customer Centria Enterprise Solutions Private Limited has 10 deals on record (7 funding rounds, 2 rights issues, 1 secondary share transfer), with disclosed funding of ₹1.65 Cr; the latest was in December 2021.
Deals on record (5 of 10)
| When | Deal | Amount | Parties |
|---|---|---|---|
| Dec 2021 | Rights issue | ₹3.5 Lakh | Investors: 4 individuals |
| Apr 2018 | Secondary share transfer | Undisclosed | Buyer: an individual Seller: Mangal Credit and Fincorp Limited |
| Jan 2018 | Rights issue | ₹12.31 Cr | Investors: Mangal Credit and Fincorp Limited , 3 individuals |
| Apr 2012 | Funding round | ₹11 Lakh | Investors: an individual |
| Aug 2011 | Funding round | ₹25 Lakh | Investors: an individual |
To see the full deal history of Customer Centria Enterprise Solutions Private Limited, buy the company report.
Deal records are compiled from filings and public sources; amounts are shown only where the source reported them.
Legal cases
Customer Centria Enterprise Solutions Private Limited has 24 court cases on record: 24 filed against it. 11 cases are pending and 13 are disposed.
Cases by court
| Court | Cases | Against the company | Pending |
|---|---|---|---|
| District courts | 20 | 20 | 9 |
| High courts | 4 | 4 | 2 |
Cases on record (5 of 24)
| Court | Type of case | Party | Status |
|---|---|---|---|
| High Court of Karnataka | Writ petition | Filed against the company by Ibm India Private Limited | Pending |
| District court, Hyderabad Central, Telangana | Court case (CC - NI) | Filed against the company by Ms. Right Spot Media Solutions Pvt Ltd | Pending |
| District court, BENGALURU, Karnataka | Court case (Com.O.S.) | Filed against the company by Ibm India Private Limited | Pending |
| District court, Mumbai CMM Courts, Maharashtra | Court case (Summons Cases SS) | Filed against the company by Komli Media India P Ltd | Disposed |
| Bombay High Court | Company petition | Filed against the company by Komli Media India Private Limited | Disposed |
To see the full case history of Customer Centria Enterprise Solutions Private Limited, buy the company report.
Case records are compiled from court listings and may lag the court's own records. A case filed against a company is not a finding against it.
MSME payment delays
No delayed payments to MSME suppliers are on our record for Customer Centria Enterprise Solutions Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
Employees & EPFO
Customer Centria Enterprise Solutions Private Limited has a workforce of 287 employees on its EPFO records as of Oct 11, 2025, across 1 active EPFO establishment.
GST
Customer Centria Enterprise Solutions has 4 GST registrations: 4 active.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 27AADCC3673R1Z1 | Maharashtra | Active | 01 Jul 2017 |
| 29AADCC3673R1ZX | Karnataka | Active | 04 Jun 2019 |
| 09AADCC3673R1ZZ | Uttar Pradesh | Active | 14 Sep 2019 |
| 33AADCC3673R1Z8 | Tamil Nadu | Active | 07 Jul 2022 |
To see the full GST registrations and return filing status of Customer Centria Enterprise Solutions Private Limited, buy the company report.
Recent activity
Customer Centria Enterprise Solutions Private Limited has 7 board changes on record since 2008: 3 appointments and 4 cessations. The latest: Palamadai Subramanian Krishnan ceased to be Director on 01 Jan 2020.
Frequently asked questions
Customer Centria Enterprise Solutions is an active private limited company based in Mumbai, Maharashtra, India. The company works in business and IT consulting, within the business outsourcing industry. It was incorporated on 19 May 2008 (18+ years old) and is registered under CIN U51909MH2008PTC182381.
Customer Centria Enterprise Solutions has 3 current directors:
- Vinay Cuckemane Ramaprasad - Managing Director
- Palamadai Subramanian Krishnan - Whole-Time Director
- Bruce Calvin Brown - Director
The latest financial statements of Customer Centria Enterprise Solutions on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 30 September 2025. Year-wise statements from 2015 are in the company report.
The GSTIN of Customer Centria Enterprise Solutions is 27AADCC3673R1Z1, registered in Maharashtra. The company has 4 GST registrations in all, of which 4 are active. Other active GSTINs include 29AADCC3673R1ZX (Karnataka), 09AADCC3673R1ZZ (Uttar Pradesh), 33AADCC3673R1Z8 (Tamil Nadu).
The CIN (Corporate Identification Number) of Customer Centria Enterprise Solutions is U51909MH2008PTC182381. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Customer Centria Enterprise Solutions has 24 court cases on record: 24 filed against it. 11 are pending. Most are in the district courts.
Customer Centria Enterprise Solutions was incorporated on 19 May 2008, making it 18+ years old. It is registered with the Registrar of Companies, Mumbai.
Customer Centria Enterprise Solutions has 10 deals on record (7 funding rounds, 2 rights issues, 1 secondary share transfer), with disclosed funding of ₹1.65 Cr; the latest was in December 2021.
Palamadai Subramanian Krishnan ceased to be Director on 01 Jan 2020. Bruce Calvin Brown ceased to be Additional Director on 24 Jan 2018. Shuchi Srivastava ceased to be Director on 24 Jan 2018. Customer Centria Enterprise Solutions has 7 board changes on record in total.
Customer Centria Enterprise Solutions can be reached through the website customercentria.com. Its registered office is in Mumbai, Maharashtra, India.