About Customer Centria
Customer Centria is a Technology company based in Mumbai (India) founded in 2008. It offers marketing tech for customer engagement, data analytics, and omni-channel experiences. It operates on a B2B and SaaS model. The company has 287 employees. Its Indian entity Customer Centria Enterprise Solutions Private Limited reported revenue of ₹43.80 Cr. Customer Centria offers products and services including CC Engage and Marketing Cloud Services. Its focus areas include Data and Analytics, Data Science, Cognitive Analytics and Martech. Similar companies include Twilio, Braze, Capillary Technologies, Gupshup and CleverTap and 5 more; 10 of its 10 listed similar companies have raised funding.
Company details
Customer Centria is a customer engagement and experience company that designs interactions by shaping key moments of truth. They use cognitive data, technology, and omni-channel strategies to engineer experiences and drive business transformation. Serving over 100 global enterprises, they provide marketing tech solutions. Headquartered in Mumbai, India, with offices in Bangalore, Noida, Singapore, and Coimbatore.
- Headquarters Mumbai, India
- Employees 287
- SectorsTechnology
- Email••••••••
- Website customercentria.com
- Social LinkedIn X Facebook Instagram
- Legal Name Customer Centria Enterprise Solutions Private Limited
- Date of Incorporation 19 May, 2008
- Jurisdiction Midc Andheri East Mumbai, Maharashtra, India
- Annual Revenue₹43.80 Cr
FY 2025 · -24% YoY
- Net Loss-₹3.44 Cr
FY 2025 · -8% margin
- EBITDA-₹25.7 Lakh
FY 2025 · -1% margin
- Employee Count287
Associated legal entities of Customer Centria
Customer Centria operates through Customer Centria Enterprise Solutions Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Customer Centria Enterprise Solutions Private Limited CIN U51909MH2008PTC182381 | Active | 19 May 2008 | Mumbai, Maharashtra | ₹43.8 Cr | 287 | 3 | View details |
Products & Services of Customer Centria
Customer Centria offers a comprehensive portfolio of products and services, including CC Engage and Marketing Cloud Services.
Platform for data management and customer interactions.
Services for tools like Adobe to enhance marketing strategies.
Board of directors of Customer Centria Enterprise Solutions Private Limited (Customer Centria)
Customer Centria Enterprise Solutions Private Limited is the primary company behind Customer Centria. The board of Customer Centria Enterprise Solutions Private Limited currently have 3 directors; the longest-serving is Vinay Cuckemane Ramaprasad, appointed in 2008. 4 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Vinay Cuckemane Ramaprasad DIN 02036764 | Managing Director | 19 May 2008 | 18 yrs 5 mo | Customer Centria Enterprise Solutions Private Limited |
| Palamadai Subramanian Krishnan DIN 02399797 | Whole-time director | 17 Oct 2008 | 18 yrs | Customer Centria Enterprise Solutions Private Limited |
| Bruce Calvin Brown DIN 03113166 | Director | 17 Nov 2009 | 16 yrs 11 mo | Customer Centria Enterprise Solutions Private Limited |
People of Customer Centria
30 people are tracked at Customer Centria (6 in leadership, 24 in team); the tracked headcount is 287.
| Name | Role | Group |
|---|---|---|
Ananth Iyer | Vice President, Human Resources | Leadership |
Rahul Deshpande | Vice President - Partner & Client Success | Leadership |
Jayesh John | Group Director - Key Practice Solutions | Leadership |
Sadique Edakkavil | Director, Product Development | Leadership |
| Director, Business Development Worldwide | Leadership | |
Krishnan Ps | Co-founder & Chief Operating Officer | Leadership |
Namrata Bera | Senior Account Manager - Strategic Accounts | Team |
Ramesh Subramaniam | Senior User Interface Engineer | Team |
Gaurav Sarin | Program Manager- Marketing Automation | Team |
Richard Davison J.a | Senior Software Developer | Team |
Ritu Gupta | Sr. Manager - Key Client Engagement | Team |
Chirag Pandya | Executive - Data Sciences | Team |
Nisha Singh | Consultant Campaign Development | Team |
Meiyarasu S | Devops Engineer | Team |
Kishan Kumar R | Salesforce Consultant | Team |
Soniya Thite | Manager Solution Consultant | Team |
Alok Mehta | Senior Technical Consultant | Team |
Nishanth Elango | AEM Developer | Team |
Manpreet Singh | Solution Consultant | Team |
Shashidhar Vaijapur | Consultant | Team |
10 more people are available in the full profile.
Complete people profiles for Customer Centria
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
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- Professional contacts
Verified entity values are shown only after access is granted.
Financials of Customer Centria
Figures of Customer Centria Enterprise Solutions Private Limited, the primary company behind Customer Centria, for FY 2025. Revenue was ₹43.80 Cr (-24% year on year). Net loss was -₹3.44 Cr (-8% margin). EBITDA was -₹25.7 Lakh (-1% margin). Revenue has grown at a compounded annual rate of +4% over three years and +6% over five years.
- ₹43.80 CrRevenue · FY 2025 · -24% YoY
- -₹3.44 CrNet loss · -8% margin
- -₹25.7 LakhEBITDA · -1% margin
- ₹17.4 LakhPaid-up capital
- 287Employees (provident fund records)
- +4%Revenue CAGR, 3 years
- +6%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Customer Centria Enterprise Solutions Private Limited are on its company page.
Detailed financial statements for Customer Centria
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Similar companies to Customer Centria
Customer Centria has 10 listed similar companies in our database, 10 of them funded. They include Twilio, Braze, Capillary Technologies, Gupshup and CleverTap, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| braze.com | 2011 | New York, United States | $175.45M | 1,548 | AI-based omnichannel customer engagement solutions are delivered to businesses. | |
| capillarytech.com | 2008 | Bengaluru, India | $239.1M | – | AI-powered loyalty management software is offered for enterprises. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| clevertap.com | 2013 | San Francisco, United States | $181.6M | 472 | Cloud-based customer engagement platform for messaging and analytics is utilized. | |
| acquia.com | 2007 | Boston, United States | $173.5M | 78 | AI powered digital experience and customer data management platform | |
| segment.com | 2011 | San Francisco, United States | $300M | 450 | Customer data is integrated and collected via cloud-based API platform. | |
| hightouch.com | 2019 | San Francisco, United States | $322.2M | 79 | Cloud based data integration and customer data platform | |
| moengage.com | 2014 | Bengaluru, India | $181.27M | 670 | Cross-channel customer engagement software is delivered through a cloud platform. | |
| exotel.com | 2011 | Bengaluru, India | $97.75M | 574 | AI-powered customer engagement and service solutions are delivered. |
Detailed similar companies of Customer Centria
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
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Verified entity values are shown only after access is granted.
Web traffic of Customer Centria
The website of Customer Centria (customercentria.com) receives about 1.4K visits a month.
- Monthly visits1.4K
▲ 10.6% vs previous month
Top companies in MarketingTech
10 companies that operate in the same segment as Customer Centria (MarketingTech), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of AI-powered customer relationship management software | 2005 | Cambridge, Massachusetts, United States | USD 100.7 M | USD 3.13 B | 8,250 | |
Zeta Global is recognized as an AI-powered marketing cloud. | 2007 | New York, New York, United States | USD 357.58 M | USD 1.3 B | 3,142 | |
Multi-channel online marketing tools are provided for small businesses. | 1998 | Waltham, Massachusetts, United States | USD 37 M | – | – | |
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Mobile marketing platform for attribution and user acquisition | 2012 | San Francisco, California, United States | USD 1.72 B | USD 4.71 B | 532 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
SaaS email marketing solutions are offered to e-commerce businesses. | 2012 | Boston, Massachusetts, United States | USD 778.5 M | USD 1.23 B | 3,008 | |
Platform offering mobile ad network software | 2007 | Bengaluru, Karnataka, India | USD 265.6 M | USD 268.38 M | 733 | |
Contact databases and sales intelligence are supplied to businesses. | 2000 | Vancouver, Washington, United States | USD 32 M | USD 1.25 B | 3,510 | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 |
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Frequently Asked Questions about Customer Centria
Customer Centria was founded in 2008.
Customer Centria is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.
Customer Centria has 287 employees.
The primary company behind Customer Centria, Customer Centria Enterprise Solutions Private Limited, reported revenue of ₹43.80 Cr for FY 2025, down 24% year on year.
Customer Centria is a customer engagement and experience company that designs interactions by shaping key moments of truth. They use cognitive data, technology, and omni-channel strategies to engineer experiences and drive business transformation. Serving over 100 global enterprises, they provide marketing tech solutions. Headquartered in Mumbai, India, with offices in Bangalore, Noida, Singapore, and Coimbatore.
Customer Centria's top competitors include Twilio, Capillary Technologies and Segment.
Customer Centria offers CC Engage and Marketing Cloud Services.
Customer Centria operates through Customer Centria Enterprise Solutions Private Limited.
The legal entities of Customer Centria currently have 3 directors, including Vinay Cuckemane Ramaprasad, Bruce Calvin Brown, Palamadai Subramanian Krishnan.