Exotel

Bengaluru, India Founded: 2011 • Age: 15 yrs Minicorn
AI-powered customer engagement and service solutions are delivered.

About Exotel

Exotel is a Technology company based in Bengaluru (India) founded in 2011 by Ishwar Sridharan, Shivakumar Ganesan, and Sachin Bhatia. AI-powered customer engagement and service solutions are delivered. Exotel has raised $97.91 million across 8 funding rounds from investors including Prudent, Mumbai Angels and 360 One. Exotel has completed 6 acquisitions, including AllinCall Research and Solutions, Ameyo and Croak.it!. Exotel was last valued at $310.17 million in January 2022. Its chief executive, as recorded, is Shivakumar Ganesan. Its website exotel.com draws about 457 thousand monthly visits. Its Indian entity Veeno Communications Private Limited reported revenue of β‚Ή17.14 Cr. Its focus areas include Enterprise Applications, Customer Success Management, Customer Engagement and Industry Specific.

Company details

Exotel was founded in 2011 in Bengaluru, India, as a cloud communication platform. Customer interactions are managed across voice, messaging, and chat channels. AI is employed for context-aware campaigns, real-time sales conversations to convert leads, and omnichannel messaging to optimize retention. Quality analysis of customer interactions is conducted using AI tools, supporting businesses in the customer service sector.

  • Headquarters Bengaluru, India
  • Founders Ishwar Sridharan, Shivakumar Ganesan, Sachin Bhatia
  • Stage Minicorn
  • Sectors
    Technology
  • Website category Computers Electronics and Technology · Telecommunications
  • Email
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  • Phone
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  • Website exotel.com
  • Social LinkedIn X Facebook Instagram YouTube
  • Legal Name Veeno Communications Private Limited
  • Date of Incorporation 24 Nov, 2016
  • Jurisdiction Bangalore, Karnataka, India
Key Metrics
  • Annual Revenue
    ₹17.14 Cr

    FY 2025 · +96% YoY

  • Net Profit
    ₹3.04 Cr

    FY 2025 · 18% margin

  • EBITDA
    ₹5.17 Cr

    FY 2025 · 30% margin

  • Total Equity Funding
    $97.91M (USD)

    in 8 rounds

  • Investors
    Prudent

    & 57 more

  • Investments & Acquisitions

Apps and channels of Exotel

its YouTube channel Exotel has 1.45K subscribers and 30 videos.

Exotel
YouTube 1.45K subscribers 30 videos Science & Technology
Open channel

Videos from Exotel

The most watched videos on Exotel's YouTube channel, Exotel (1.45K subscribers). Click a video to play it here.

EXOTEL: Your AI Transformation Partner for Customer Engagement & Experience
84.7K views
From Bootstrap to $100M Raise | Shivakumar (Shivku) Ganesan on Building Exotel & The Future of CX
7.1K views
Welcome to Exotel GenAI Powered VoiceBot
1.2K views
WEBINAR: Powering Customer Conversations with Exotel GenAI Voice Assistant!
851 views

More on Exotel.

Funding Insights of Exotel

Exotel has successfully raised a total of $97.91M across 8 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $97.91M
  • Total Rounds 8
  • First Round $475,970

    (Mar 2012)

  • Investors Count 58

All 8 funding rounds of Exotel with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
May 2023Debt – Venture––
Jan 2022$40MSeries D$310.17MSteadview
Sep 2021$35MSeries C$153.13M360 One, CX Partners
Jul 2021$11.74MSeries B$β€’β€’β€’β€’β€’A91 Partners
Jun 2021$5.1MSeries B$β€’β€’β€’β€’β€’A91 Partners
Dec 2020$5.43MSeries B$β€’β€’β€’β€’β€’A91 Partners
Jun 2013$166,000Series A–Blume Venture
Mar 2012$475,970Series A$β€’β€’β€’β€’β€’Blume Ventures, Artha India Ventures
Valuation history
DateValuationStage
Jan 2022$310.17Mβ€’β€’β€’β€’β€’β€’β€’β€’
Sep 2021$153.13Mβ€’β€’β€’β€’β€’β€’β€’β€’
Jul 2021$β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’
Jun 2021$β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’
Dec 2020$β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’
Mar 2012$β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’
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Full valuation and stage history of Exotel

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Last known valuation $310.17M (Jan 2022). 58 investors in total: 25 institutional and 33 angel.

Investors in Exotel

Exotel has secured backing from 58 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Prudent, Mumbai Angels and 360 One.

All
Venture Fund
Institutional
Angel
InvestorDescriptionFounded YearDomainLocation
Venture debt is provided to growth-stage companies for business scaling.
strideventures.globalDelhi, India
Investment partnerships and support for founders in software, financial services, and consumer sectors.
2018a91partners.comMumbai, India
Seed and early-stage investments are made across sectors in India.
blume.vcMumbai, India
Sistema is engaged in investment management and financial services.
1993sistema.comMoscow, Russia
Private equity investments in India are managed by CX Partners.
cxpartners.inDelhi, India
Single family office of Arun Sarin
Investment management services in growth equity and public investments in India.
2016singularityamc.comMumbai, India
Venture debt funding and structured finance for innovative startups in India.
2018alteriacapital.comMumbai, India
Early-stage investments are targeted by the venture capital firm.
potential.venturesLondon, United Kingdom
Venture capital investments in technology, consumer, and fintech platforms across India and beyond.
2020pivotventures.inMumbai, India
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Investor details for Exotel

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Board of directors of Veeno Communications Private Limited (Exotel)

Veeno Communications Private Limited is the primary company behind Exotel. The boards of the 2 registered companies of Exotel currently have 7 directors; the longest-serving is Shivakumar Ganesan, appointed in 2011. 12 earlier directors have ceased.

DirectorDesignationAppointedTenureEntity
Shivakumar Ganesan
DIN 03478002
Managing Director09 Jun 201115 yrs 5 moExotel Techcom Private Limited
Karthik Reddy Bezawada
DIN 02214476
Nominee Director21 May 201214 yrs 5 moExotel Techcom Private Limited
Siddharth Ramesh
DIN 06439135
Director27 Nov 201213 yrs 11 moExotel Techcom Private Limited
Gautam Mago
DIN 03568682
Nominee Director27 Jan 20215 yrs 9 moExotel Techcom Private Limited
Sachin Bhatia
DIN 00198594
Director05 Aug 20215 yrs 3 moExotel Techcom Private Limited
Gaurav Agrawal
DIN 09491516
Director09 Mar 20224 yrs 8 moVeeno Communications Private Limited
Ishwar Sridharan
DIN 06439408
Director09 Mar 20224 yrs 8 moVeeno Communications Private Limited, Exotel Techcom Private Limited

People of Exotel

113 people are tracked at Exotel (35 in leadership, 78 in team).

NameRoleGroup
Co-Founder & COOLeadership
Co-Founder & CEOLeadership
Co-FounderLeadership
Saurav Das
Account Director - Growth (enterprise)Leadership
Varun Raj
Head of JAPAC BusinessLeadership
Mohamed Ameer
Sales Director - UAELeadership
Adarsh Dikshith
CFOLeadership
Shiva Tripathi
Head Of Digital And Performance MarketingLeadership
Arun Kumar Prasadam
Account Director - Banking And InsuranceLeadership
Gaurav Dua
National Business Head- Education Healthcare & Real EstateLeadership
Shubham Khanna
Business Head - Banking & InsuranceLeadership
Sachith Rajagopal
Director & National Head-financial Services & Tech Business VerticalsLeadership
Zainul Abdeen
Director Of Engineering (product Services)Leadership
Darshan Datt K S
Director EngineeringLeadership
Vivek Jathanna
Vice President - New InitiativesLeadership
Sahil Gandhi
Director Of Product ManagementLeadership
Raman Kishore
Head, International Marketing (field)Leadership
Udit Agarwal
VP And Global Head Of MarketingLeadership
Anil Kumar
Chief Technology OfficerLeadership
Chief Business Officer - IndiaLeadership

93 more people are available in the full profile.

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Financials of Exotel

Figures of Veeno Communications Private Limited, the primary company behind Exotel, for FY 2025. Revenue was ₹17.14 Cr (+96% year on year). Net profit was ₹3.04 Cr (18% margin). EBITDA was ₹5.17 Cr (30% margin). Revenue has grown at a compounded annual rate of +684% over three years and +259% over five years.

  • ₹17.14 CrRevenue · FY 2025 · +96% YoY
  • ₹3.04 CrNet profit · 18% margin
  • ₹5.17 CrEBITDA · 30% margin
  • ₹35.00 CrPaid-up capital
  • 724Employees (provident fund records)
  • +684%Revenue CAGR, 3 years
  • +259%Revenue CAGR, 5 years

Balance sheet, profit and loss, cash flow and ratios of Veeno Communications Private Limited are on its company page.

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Detailed financial statements for Exotel

Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.

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  • Downloads

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Investments & Acquisitions by Exotel

Exotel has strategically engaged in corporate development activities, having acquired 6 companies. Notable acquisitions include AllinCall Research and Solutions, Ameyo and Croak.it!.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
AI-powered video dubbing, text-to-speech, and subtitling solutions are provided.
dubverse.aiGurugram, India2021Apr 2026β€’β€’β€’β€’
AI-enabled software solutions are provided for banking and insurance sectors.
allincall.inMumbai, India2017Nov 2021β€’β€’β€’β€’
AI-powered communication and contact center solutions are provided.
getcogno.aiMumbai, India2017Nov 2021β€’β€’β€’β€’
Contact center solution on the cloud and on-premises
ameyo.comGurugram, India2003Jun 2021β€’β€’β€’β€’
Customer feedback system for restaurants
myvoyce.inBengaluru, India2015Nov 2015β€’β€’β€’β€’
Mobile App for creating and sharing voice clips
croak.itDelhi, India2012Feb 2015β€’β€’β€’β€’
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Timeline of Exotel

10 dated milestones of Exotel across 15 years, from founding to its latest funding, stage changes and deals.

  1. Founded Exotel is founded.
  2. Funding First funding round of $476K.
  3. Milestone Reaches Minicorn status.
  4. Acquisition Acquires Croak.it!.
  5. Acquisition Acquires MyVoyce.
  6. Acquisition Acquires Ameyo.
  7. Acquisition Acquires Getcogno.ai.
  8. Acquisition Acquires AllinCall Research and Solutions.
  9. Funding Latest funding round, Debt – Venture,.
  10. Acquisition Acquires Dubverse.

Web traffic of Exotel

The website of Exotel (exotel.com) receives about 456.8K visits a month and ranks #79,574 among all websites worldwide, #635 in Telecommunications.

  • Monthly visits
    456.8K

    ▼ 1.9% vs previous month

  • Unique visitors
    106.8K

    per month

  • Global rank
    #79,574

    among all websites

  • Category rank
    #635

    Computers Electronics and Technology · Telecommunications

Similar websites

Websites whose visitors overlap most with Exotel. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
myoperator.com
100%
#140,707View details
twilio.com
90%
4.9M#8,247View details
plivo.com
90%
227.1K#189,648View details
fast2sms.com
89%
161.8K#217,417View details
knowlarity.com
88%
115.9K#319,188View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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Related news about Exotel

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Frequently Asked Questions about Exotel

Exotel was founded in 2011 and raised its 1st funding round 1 year after it was founded.

Exotel is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.

Shivakumar Ganesan is the CEO of Exotel, as recorded in our data. They have also founded this company.

Exotel is a funded company, having raised a total of $97.91M across 8 funding rounds to date. The company's 1st funding round was a Series A of $475.97K, raised on Mar 2012.

The primary company behind Exotel, Veeno Communications Private Limited, reported revenue of β‚Ή17.14 Cr for FY 2025, up 96% year on year.

Exotel was founded in 2011 in Bengaluru, India, as a cloud communication platform. Customer interactions are managed across voice, messaging, and chat channels. AI is employed for context-aware campaigns, real-time sales conversations to convert leads, and omnichannel messaging to optimize retention. Quality analysis of customer interactions is conducted using AI tools, supporting businesses in the customer service sector.

Exotel has made 6 acquisitions, including AllinCall Research and Solutions, Ameyo, and Croak.it!.

Exotel has 58 investors. Key investors include Prudent, Mumbai Angels, 360 One, ACG Group, and Alteria Capital.

The valuation of Exotel is $310.17M as of Jan 2022.

Exotel is associated with 2 legal entities: Veeno Communications Private Limited, Exotel Techcom Private Limited.

The legal entities of Exotel currently have 8 directors, including Srajan Garg, Gaurav Agrawal, Ishwar Sridharan and others.

The website of Exotel receives about 457 thousand visits a month and ranks #79,574 among all websites worldwide.

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