About Exotel
Exotel is a company based in Bengaluru (India) founded in 2011 by Ishwar Sridharan, Shivakumar Ganesan, and Sachin Bhatia.. Exotel has raised $97.75 million across 7 funding rounds from investors including Prudent, Mumbai Angels and 360 One. Exotel has completed 5 acquisitions, including AllinCall Research and Solutions, Ameyo and Croak.it!. Exotel operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
- Headquarter Bengaluru, India
- Founders Ishwar Sridharan, Shivakumar Ganesan, Sachin Bhatia
- Stage Minicorn
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Veeno Communications Private Limited
- Date of Incorporation 24 Nov, 2016
- Jurisdiction Bangalore North, Karnataka, India
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Annual Revenue
$4.3 K (USD)286.09as on Mar 31, 2022
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Net Profit
$-106.54 K (USD)-751.11as on Mar 31, 2022
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EBITDA
$-110.22 K (USD)-726.87as on Mar 31, 2022
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Total Equity Funding
$97.75 M (USD)
in 7 rounds
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Latest Funding Round
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Investors
Prudent
& 57 more
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Employee Count
Employee Count
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Investments & Acquisitions
AllinCall Research and Solutions
& 4 more
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Funding Insights of Exotel
Exotel has successfully raised a total of $97.75M across 7 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 7
- Last Round Last Round
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First Round
First Round
(27 Mar 2012)
- Investors Count 58
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May, 2023 | Amount | Debt – Venture - Exotel | Valuation |
investors |
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| Jan, 2022 | Amount | Series D - Exotel | Valuation | Steadview | |
| Sep, 2021 | Amount | Series C - Exotel | Valuation | 360 One , CX Partners |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Exotel
Exotel has secured backing from 58 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Prudent, Mumbai Angels and 360 One. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Venture debt is provided to growth-stage companies for business scaling.
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Founded Year | Domain | Location | |
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Investment partnerships and support for founders in software, financial services, and consumer sectors.
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Founded Year | Domain | Location | |
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Seed and early-stage investments are made across sectors in India.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Exotel
Exotel has strategically engaged in corporate development activities, having acquired 5 companies. Notable acquisitions include AllinCall Research and Solutions, Ameyo and Croak.it!. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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AI-enabled software solutions are provided for banking and insurance sectors.
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2017 | ||||
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AI-powered communication and contact center solutions are provided.
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2017 | ||||
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Customer feedback system for restaurants
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2015 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Exotel
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Exotel Comparisons
Competitors of Exotel
Exotel operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based unified communication software is delivered for businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Exotel
Frequently Asked Questions about Exotel
When was Exotel founded?
Exotel was founded in 2011 and raised its 1st funding round 1 year after it was founded.
Where is Exotel located?
Exotel is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.
Who is the current CEO of Exotel?
Shivakumar Ganesan is the current CEO of Exotel. They have also founded this company.
Is Exotel a funded company?
Exotel is a funded company, having raised a total of $97.75M across 7 funding rounds to date. The company's 1st funding round was a Series C of $35M, raised on Mar 27, 2012.
What is the annual revenue of Exotel?
Annual revenue of Exotel is $4.3K as on Mar 31, 2022.
What does Exotel do?
Exotel was founded in 2011 in Bengaluru, India, as a cloud communication platform. Customer interactions are managed across voice, messaging, and chat channels. AI is employed for context-aware campaigns, real-time sales conversations to convert leads, and omnichannel messaging to optimize retention. Quality analysis of customer interactions is conducted using AI tools, supporting businesses in the customer service sector.
Who are the top competitors of Exotel?
Exotel's top competitors include Twilio, Genesys and Capillary Technologies.
How many acquisitions has Exotel made?
Exotel has made 5 acquisitions, including AllinCall Research and Solutions, Ameyo, and Croak.it!.
Who are Exotel's investors?
Exotel has 58 investors. Key investors include Prudent, Mumbai Angels, 360 One, ACG Group, and Alteria Capital.
What is Exotel's valuation?
The valuation of Exotel is $310.17M as of Jan 2022.
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