Exotel

Bengaluru, India Founded: 2011 • Age: 15 yrs
AI-powered customer engagement and service solutions are delivered.
Request Access

About Exotel

Exotel is a company based in Bengaluru (India) founded in 2011 by Ishwar Sridharan, Shivakumar Ganesan, and Sachin Bhatia.. Exotel has raised $97.75 million across 7 funding rounds from investors including Prudent, Mumbai Angels and 360 One. Exotel has completed 5 acquisitions, including AllinCall Research and Solutions, Ameyo and Croak.it!. Exotel operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.

  • Headquarter Bengaluru, India
  • Founders Ishwar Sridharan, Shivakumar Ganesan, Sachin Bhatia
  • Stage Minicorn
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Veeno Communications Private Limited
  • Date of Incorporation 24 Nov, 2016
  • Jurisdiction Bangalore North, Karnataka, India
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
    $4.3 K (USD)
    286.09
    as on Mar 31, 2022
  • Net Profit
    $-106.54 K (USD)
    -751.11
    as on Mar 31, 2022
  • EBITDA
    $-110.22 K (USD)
    -726.87
    as on Mar 31, 2022
  • Total Equity Funding
    $97.75 M (USD)

    in 7 rounds

  • Latest Funding Round
  • Investors
    Prudent

    & 57 more

  • Employee Count
    Employee Count
  • Investments & Acquisitions
Upgrade to premium

Unlock complete access to The Company Check

Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.

Upgrade to Premium No viewing limits. Your plan controls exports and screening usage.
Included in your Premium account
  • Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
  • Full access to every database India & global coverage, advanced filters and rich profile details
  • Always-on access from your team account Single premium plan for everything you see on the portal
People of Exotel
Headcount 500-1000
Employee Profiles 112
Employee Profiles
People
Adarsh Kumar Jha
Member Of Technical Staff 2
People
Saurav Das
Account Director - Growth (enterprise)
People
Sachin Bhatia
Chief Growth Officer
People
Ritesh Surana
Senior Engineering Manager

Unlock access to complete

Funding Insights of Exotel

Exotel has successfully raised a total of $97.75M across 7 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 7
  • Last Round
  • First Round

    (27 Mar 2012)

  • Investors Count 58
Date Amount Transaction Name Valuation Lead Investors Investors
May, 2023 Amount Debt – Venture - Exotel Valuation

investors

Jan, 2022 Amount Series D - Exotel Valuation Steadview
Sep, 2021 Amount Series C - Exotel Valuation 360 One , CX Partners
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Exotel

Exotel has secured backing from 58 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Prudent, Mumbai Angels and 360 One. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
Venture debt is provided to growth-stage companies for business scaling.
Founded Year Domain Location
Investment partnerships and support for founders in software, financial services, and consumer sectors.
Founded Year Domain Location
Seed and early-stage investments are made across sectors in India.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Exotel

Exotel has strategically engaged in corporate development activities, having acquired 5 companies. Notable acquisitions include AllinCall Research and Solutions, Ameyo and Croak.it!. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
AI-enabled software solutions are provided for banking and insurance sectors.
2017
AI-powered communication and contact center solutions are provided.
2017
Customer feedback system for restaurants
2015
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - Exotel

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Exotel Comparisons

Employees
+
Add Comparison
Available on Premium

Competitors of Exotel

Exotel operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based unified communication solutions including voice and video are provided.
domain founded_year HQ Location
Cloud-based omnichannel customer experience and contact center solutions are delivered.
domain founded_year HQ Location
Cloud-based customer service platform is offered for business engagement.
domain founded_year HQ Location
Cloud-based business process management suite solutions are delivered.
domain founded_year HQ Location
Cloud-based omnichannel communication and customer engagement platform is utilized.
domain founded_year HQ Location
Cloud-based unified communication software is delivered for businesses.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Exotel

Frequently Asked Questions about Exotel

When was Exotel founded?

Exotel was founded in 2011 and raised its 1st funding round 1 year after it was founded.

Where is Exotel located?

Exotel is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.

Who is the current CEO of Exotel?

Shivakumar Ganesan is the current CEO of Exotel. They have also founded this company.

Is Exotel a funded company?

Exotel is a funded company, having raised a total of $97.75M across 7 funding rounds to date. The company's 1st funding round was a Series C of $35M, raised on Mar 27, 2012.

What is the annual revenue of Exotel?

Annual revenue of Exotel is $4.3K as on Mar 31, 2022.

What does Exotel do?

Exotel was founded in 2011 in Bengaluru, India, as a cloud communication platform. Customer interactions are managed across voice, messaging, and chat channels. AI is employed for context-aware campaigns, real-time sales conversations to convert leads, and omnichannel messaging to optimize retention. Quality analysis of customer interactions is conducted using AI tools, supporting businesses in the customer service sector.

Who are the top competitors of Exotel?

Exotel's top competitors include Twilio, Genesys and Capillary Technologies.

How many acquisitions has Exotel made?

Exotel has made 5 acquisitions, including AllinCall Research and Solutions, Ameyo, and Croak.it!.

Who are Exotel's investors?

Exotel has 58 investors. Key investors include Prudent, Mumbai Angels, 360 One, ACG Group, and Alteria Capital.

What is Exotel's valuation?

The valuation of Exotel is $310.17M as of Jan 2022.

Explore millions of companies — effortlessly

Access structured, verified intelligence on 7M+ companies across industries, sectors, and global markets. From early-stage startups to large enterprises, discover ownership, leadership, funding, financials, acquisitions, and market signals — all in one powerful platform.

Free account with essential features Instant access to company reports Enterprise solutions available