About Customer Dynamics India Private Limited
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Customer Dynamics India Private Limited is a private limited company based in Hyderabad, Telangana, India. It operates in the IT consulting and support services segment of the technology and IT services sector. It was incorporated on 02 July 2019 and has been in existence for over 7 years.
The company is registered with the Registrar of Companies (ROC), Hyderabad, under CIN U72900TG2019PTC133827. Its GSTIN is 36AAICC2571P1Z6 (Telangana).
The company has an authorised share capital of ₹1 Lakh and a paid-up capital of ₹1 Lakh. It is led by directors Chinnasamy Kuppuraj and Chandran Nandhini.
Its last annual general meeting (AGM) was held on 30 September 2024, and its latest financial statements are for the year ended 31 March 2024. The registered office is at Hyderabad, Telangana.
As per the financials filed for FY 2024, the company reported a revenue of ₹2.19 Cr, a decline of 21% compared to the previous year. For the same year it recorded a net profit of ₹80,000 (net margin 0.4%) and EBITDA of ₹3.93 Lakh (EBITDA margin 1.8%). Revenue has declined at a compounded annual rate (CAGR) of 2% over three years.
The company has about 7 employees on its provident fund (EPFO) records.
The company is associated with 1 brand: Customer Dynamics.
For more details, the company can be reached via its website customerdynamics.com.
- EmailLocked
- TelephoneLocked
- Website
- Social Media
- Registered Address2 – 58 Sy.No. 115/1 & 130/P Ground & Mazzanine Floor, Rajapushpa Summit Financial District, Hyderabad, Telangana, India – 500008
- IndustryInformation Technology, IT Consulting & Support Services
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
- One PDF report, delivered after checkout
Associated Brands with Customer Dynamics India Private Limited
Customer Dynamics India operates one associated brand: Customer Dynamics. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| Customer Dynamics is focused on contact center compliance solutions. | customerdynamics.com |
Business Activity of Customer Dynamics India Private Limited
The main business activity of Customer Dynamics India is information and communication. In detail, this covers computer programming, consultancy and related activities.
| Main Activity Group Code | Description of Main Activity | Business Activity Code | Description of Business Activity | Turnover Percentage |
|---|---|---|---|---|
| J | Information and communication | J6 | Computer programming, consultancy and related activities | Locked |
Business activity turnover details
Turnover share and past changes in activity are in the company report.
- Turnover contribution
- Historical classifications
- Filing-level activity changes
Verified entity values are shown only after access is granted.
Financials of Customer Dynamics India Private Limited FY 2024 filings available
Customer Dynamics India Private Limited reported revenue of ₹2.19 Cr (down 21% YoY) for FY 2024.
Compounded Annual Growth Rate (CAGR) of Customer Dynamics India Private Limited
Revenue has declined at a compounded annual rate (CAGR) of 2% over three years, including a 21% fall in the latest year. EBITDA fell 11% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary of Customer Dynamics India Private Limited
| Metrics | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 | FY 2019-20 |
|---|---|---|---|---|---|
| Profit and Loss Statement | |||||
| Revenue from Operations | •••• | •••• | •••• | •••• | •••• |
| Other Income | •••• | •••• | •••• | •••• | •••• |
| Total Revenue | •••• | •••• | •••• | •••• | •••• |
| Cost of Materials Consumed | •••• | •••• | •••• | •••• | •••• |
| Employee Benefit Expense | •••• | •••• | •••• | •••• | •••• |
| Finance Costs | •••• | •••• | •••• | •••• | •••• |
| Depreciation and Amortisation | •••• | •••• | •••• | •••• | •••• |
| Other Expenses | •••• | •••• | •••• | •••• | •••• |
| Total Expenses | •••• | •••• | •••• | •••• | •••• |
| EBITDA | ₹3.93 Lakh | •••• | •••• | •••• | •••• |
| Profit Before Tax | •••• | •••• | •••• | •••• | •••• |
| Tax Expense | •••• | •••• | •••• | •••• | •••• |
| Net Profit (PAT) | ₹80,000 | •••• | •••• | •••• | •••• |
| Balance Sheet | |||||
| Share Capital | •••• | •••• | •••• | •••• | •••• |
| Reserves and Surplus | •••• | •••• | •••• | •••• | •••• |
| Net Worth (Total Equity) | •••• | •••• | •••• | •••• | •••• |
| Long-term Borrowings | •••• | •••• | •••• | •••• | •••• |
| Short-term Borrowings | •••• | •••• | •••• | •••• | •••• |
| Trade Payables | •••• | •••• | •••• | •••• | •••• |
| Total Liabilities | •••• | •••• | •••• | •••• | •••• |
| Fixed Assets | •••• | •••• | •••• | •••• | •••• |
| Investments | •••• | •••• | •••• | •••• | •••• |
| Inventories | •••• | •••• | •••• | •••• | •••• |
| Trade Receivables | •••• | •••• | •••• | •••• | •••• |
| Cash and Bank Balance | •••• | •••• | •••• | •••• | •••• |
| Total Assets | •••• | •••• | •••• | •••• | •••• |
Financial Ratios of Customer Dynamics India Private Limited
| Metrics | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 | FY 2019-20 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | 1.8% | •••• | •••• | •••• | •••• |
| Net Profit Margin | 0.4% | •••• | •••• | •••• | •••• |
| Return on Equity (ROE) | •••• | •••• | •••• | •••• | •••• |
| Return on Capital Employed (ROCE) | •••• | •••• | •••• | •••• | •••• |
| Return on Assets (ROA) | •••• | •••• | •••• | •••• | •••• |
| Liquidity and Debt | |||||
| Current Ratio | •••• | •••• | •••• | •••• | •••• |
| Quick Ratio | •••• | •••• | •••• | •••• | •••• |
| Debt-to-Equity Ratio | •••• | •••• | •••• | •••• | •••• |
| Interest Coverage Ratio | •••• | •••• | •••• | •••• | •••• |
| Efficiency and Growth | |||||
| Asset Turnover | •••• | •••• | •••• | •••• | •••• |
| Receivable Days | •••• | •••• | •••• | •••• | •••• |
| Payable Days | •••• | •••• | •••• | •••• | •••• |
| Inventory Days | •••• | •••• | •••• | •••• | •••• |
| Revenue Growth | •••• | •••• | •••• | •••• | •••• |
| Net Profit Growth | •••• | •••• | •••• | •••• | •••• |
Paid data: the figures shown as dots are available after purchase of the company report. Figures as filed with the MCA in Form AOC-4. The full year-wise statements and ratios of Customer Dynamics India are in the company report.
Financial statements from FY 2020
Earlier years and trend charts are in the company report.
- Income statements
- Balance sheets
- Cash-flow statements
- Ratios and benchmarks
Verified entity values are shown only after access is granted.
Board of Directors of Customer Dynamics India Private Limited
Customer Dynamics India has 2 current directors and 2 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Chinnasamy Kuppuraj | Director | 02 Jul 2019 | 7 Years 3 Months | Current |
| Chandran Nandhini | Director | 14 Feb 2022 | 4 Years 8 Months | Current |
Peer Comparison of Customer Dynamics India Private Limited
Customer Dynamics India Private Limited is compared with the companies closest to it by revenue in the same principal business activity (Computer programming, consultancy and related activities). Net profit, margin and employee counts of each company are in the company report.
| Company | Revenue | Net profit | Margin | Growth (1 yr) | Employees | Location |
|---|---|---|---|---|---|---|
| Ess-Matrix Infotech Private Limited | ₹2.19 Cr (FY 2025) | •••• | •••• | 12.0% | •••• | Tiruvallur, Tamil Nadu, India |
| Aks Interactive Solutions Private Limited | ₹2.19 Cr (FY 2024) | •••• | •••• | 3.0% | •••• | Faridabad, Haryana, India |
| Codeflies Technologies Private Limited | ₹2.19 Cr (FY 2025) | •••• | •••• | -5.0% | •••• | Noida, Uttar Pradesh, India |
| Karsunindia Solutions Private Limited | ₹2.19 Cr (FY 2025) | •••• | •••• | -9.0% | •••• | Bangalore, Karnataka, India |
| Eighteen Thirty Six India Private Limited | ₹2.19 Cr (FY 2020) | •••• | •••• | •••• | Bengaluru, Karnataka, India | |
| Customer Dynamics India Private Limited this company | ₹2.19 Cr (FY 2024) | •••• | •••• | -21.0% | •••• | Hyderabad, Telangana, India |
| Institute of Research Engineers & Doctors Private Limited | ₹2.19 Cr (FY 2025) | •••• | •••• | 593.0% | •••• | Mohali, Punjab, India |
| Gritxi Technologies Private Limited | ₹2.19 Cr (FY 2025) | •••• | •••• | 23.0% | •••• | Ahmedabad, Gujarat, India |
| Phoenix IT Consultants Private Limited | ₹2.19 Cr (FY 2024) | •••• | •••• | -10.0% | •••• | Bangalore, Karnataka, India |
| Oriental Solutions Private Limited | ₹2.19 Cr (FY 2025) | •••• | •••• | 10.0% | •••• | Chennai, Tamil Nadu, India |
| Chatwoot Private Limited | ₹2.18 Cr (FY 2025) | •••• | •••• | -12.0% | •••• | Idukki, Kerala, India |
Peers are the five companies nearest above and the five nearest below Customer Dynamics India by revenue in the same principal business activity (Computer programming, consultancy and related activities), from the latest filed financials of each company. Net profit, margin and employee counts of each peer are in the company report.
Auditor Details of Customer Dynamics India Private Limited
Customer Dynamics India Private Limited is audited by P MURALI & CO for the financial year 2020.
| Name | Status | Appointment Date | Cessation Date |
|---|---|---|---|
| P MURALI & CO | Locked | Locked | Locked |
Complete auditor history
Appointment and cessation dates and past auditor changes are in the company report.
- Appointment status
- Appointment dates
- Cessation dates
- Auditor changes
Verified entity values are shown only after access is granted.
Ownership and Shareholding of Customer Dynamics India Private Limited
Shareholding and ownership data
Promoter, institutional, public and beneficial ownership figures are in the company report.
- Ownership categories
- Historical changes
- Group structure
- FII and DII holdings
Verified entity values are shown only after access is granted.
Charges & Borrowings of Customer Dynamics India Private Limited
Customer Dynamics India Private Limited does not have any charges (loans) registered with the Registrar of Companies.
Employees and EPFO Compliance at Customer Dynamics India Private Limited
Customer Dynamics India Private Limited has a workforce of 7 employees as of Apr 05, 2024.
Employee and EPFO history
Monthly headcount, contribution history and filing status are in the company report.
- Monthly headcount
- PF contributions
- ECR filing status
- Establishment history
Verified entity values are shown only after access is granted.
Recent Activity on Customer Dynamics India Private Limited
Customer Dynamics India Private Limited has 4 board changes on record since 2019: 2 appointments and 2 cessations. The latest: Chandran Nandhini ceased to be Additional Director on 29 Sep 2023.
Credit Ratings, Litigation & Regulatory Alerts for Customer Dynamics India Private Limited
Credit ratings, litigation, and regulatory alerts
Credit ratings, court records and regulatory alerts are in the company report.
- Rating history
- Court and tribunal cases
- Regulatory alerts
- Director-linked violations
Verified entity values are shown only after access is granted.
MSME Payment Delays by Customer Dynamics India Private Limited
MSME payment history
Amounts due to small suppliers, the reasons given and MSME-1 filings are in the company report.
- Outstanding amounts
- Delay periods and reasons
- MSME-1 filing history
- Vendor payment signals
Verified entity values are shown only after access is granted.
Subsidiaries & Group Companies of Customer Dynamics India Private Limited
Corporate group structure
Parent, subsidiary, associate and joint venture records with holdings are in the company report.
- Parent company
- Subsidiaries and ownership
- Associates and joint ventures
- Entity investments
Verified entity values are shown only after access is granted.
GST Compliance of Customer Dynamics India Private Limited
Customer Dynamics India has 1 GST registration: 1 active.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 36AAICC2571P1Z6 | Telangana | Active | 10 Dec 2019 |
GST registrations and filing compliance
State-wise GST registrations, return filing status and HSN or SAC codes are in the company report.
- GSTIN registrations
- State-wise filing status
- HSN and SAC details
- Tax jurisdiction records
Verified entity values are shown only after access is granted.
MCA Filings & Documents of Customer Dynamics India Private Limited
MCA filings and documents
Filed forms, annual returns, financial statements and charge filings with their dates are in the company report.
- Incorporation documents
- Annual returns and statements
- Charge filings
- Complete filing index
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Customer Dynamics India Private Limited
Customer Dynamics India is an active private limited company based in Hyderabad, Telangana, India. The company works in IT consulting and support services, within the information technology industry. It was incorporated on 02 July 2019 (7+ years old) and is registered under CIN U72900TG2019PTC133827.
Customer Dynamics India reported revenue of ₹2.19 Cr for FY 2024 (down 21% YoY).
Customer Dynamics India has 2 current directors:
- Chinnasamy Kuppuraj - Director
- Chandran Nandhini - Director
Customer Dynamics India reported a net profit of ₹80,000 (net margin 0.4%) and EBITDA of ₹3.93 Lakh (EBITDA margin 1.8%) for FY 2024, as per its filed financial statements.
The compounded annual growth rate (CAGR) of the revenue of Customer Dynamics India is -2% over three years. In the latest year (FY 2024) revenue fell 21%. CAGR is the steady yearly rate that links the first and the last year.
The GSTIN of Customer Dynamics India is 36AAICC2571P1Z6, registered in Telangana.
The CIN (Corporate Identification Number) of Customer Dynamics India is U72900TG2019PTC133827. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Customer Dynamics India was incorporated on 02 July 2019, making it 7+ years old. It is registered with the Registrar of Companies, Hyderabad.
The peers of Customer Dynamics India by revenue are Ess-Matrix Infotech Private Limited, Aks Interactive Solutions Private Limited, Codeflies Technologies Private Limited, Karsunindia Solutions Private Limited, Eighteen Thirty Six India Private Limited and 5 more, all in the same principal business activity (Computer programming, consultancy and related activities).
Chandran Nandhini ceased to be Additional Director on 29 Sep 2023. Chandran Nandhini was appointed as Director on 14 Feb 2022. Ryan Redmond ceased to be Director on 14 Feb 2022. Customer Dynamics India has 4 board changes on record in total.
Customer Dynamics India can be reached through the website customerdynamics.com. Its registered office is in Hyderabad, Telangana, India.