Customer Dynamics

Salt Lake City, United States Founded: 2005 • Age: 21 yrs Acquired By Microexcel
Customer Dynamics is focused on contact center compliance solutions.
Annual revenue $153,091 Latest available
Total funding $1.0M 1 rounds
Employees 7 Tracked headcount
Investors 2 Known backers
Products 5 Services tracked
Competitors - Brand Intelligence

About Customer Dynamics

Customer Dynamics is a company based in Salt Lake City (United States) founded in 2005 was acquired by Microexcel in August 2017. It operates as a SaaS (Software-as-a-Service) and Managed Services. Customer Dynamics has raised $1 million across 1 funding round from investors including MotionVest and Microexcel. The company has 7 employees as of April 05, 2024. Customer Dynamics offers products and services including Velocity, Safe Select, ReachCX, e2 Agent, and C3 Payment.

  • Headquarter Salt Lake City, United States
  • Employees 7 as on 05 Apr, 2024
  • Sectors
    Technology
  • Phone
    Locked
  • Website
    Locked
  • Social
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  • Legal Name Customer Dynamics
  • Date of Incorporation 02 Jul, 2019
  • Jurisdiction Golconda, Telangana, India
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    $153.09 K (USD)
    0
    as on Mar 31, 2020
  • Net Profit
    $6.36 K (USD)
    0
    as on Mar 31, 2020
  • EBITDA
    $10.96 K (USD)
    0
    as on Mar 31, 2020
  • Total Equity Funding
    $1 M (USD)

    in 1 rounds

  • Latest Funding Round
    $1 M (USD), Series A

    Feb 16, 2016

  • Investors
    MotionVest

    & 1 more

  • Employee Count
    7

    as on Apr 05, 2024

  • Acquired by
    Microexcel

    (Aug 24, 2017)

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Products & Services of Customer Dynamics

Customer Dynamics offers a comprehensive portfolio of products and services, including Velocity, Safe Select, ReachCX, e2 Agent, and C3 Payment.

Product name locked
Category locked
Primary

Velocity is used for enhancing contact center productivity.

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Safe Select ensures compliance in contact center operations.

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ReachCX is utilized for omni-channel customer engagement solutions.

Product name locked
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e2 Agent supports agents with efficient workflow tools.

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C3 Payment facilitates secure transactions in customer interactions.

People of Customer Dynamics

Headcount 10-50
Employee Profiles 6
Employee Profiles
People
Wade Dalton
CTO
People
Kuppuraj Chinnasamy
India Country Manager
People
Dan Greenwell
CEO
People
Paul Beckmann
SVP, Global Sales

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Funding Insights of Customer Dynamics

Customer Dynamics has successfully raised a total of $1M through 1 strategic funding round. The most recent funding activity was a Series A round of $1 million completed in February 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Customer Dynamics

Customer Dynamics has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include MotionVest and Microexcel.

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Venture Fund
Investor Description Founded Year Domain Location
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Provides IT consulting, development, and transformation services to businesses worldwide.
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Investor details for Customer Dynamics

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Investments & Acquisitions by Customer Dynamics

Investments
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Investment portfolio details for Customer Dynamics

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Financial Statements - Customer Dynamics

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Detailed financials for Customer Dynamics

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Customer Dynamics Comparisons

Customer Dynamics Primary company
Description
Customer Dynamics is focused on contact center compliance so...
Location
Salt Lake City, United States
Founded Year
2005
Annual Revenue
$153.09 K (USD)
Net Profit
$6.36 K (USD)
EBITDA
$10.96 K (USD)
Employees
7
As of 2024
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Peer comparison for Customer Dynamics

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Competitors of Customer Dynamics

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Detailed competitors of Customer Dynamics

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Latest news on Customer Dynamics

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Complete news archive for Customer Dynamics

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Frequently Asked Questions about Customer Dynamics

Customer Dynamics was founded in 2005 and raised its 1st funding round 11 years after it was founded.

Customer Dynamics is headquartered in Salt Lake City, United States. It is registered at Salt Lake City, Utah, United States.

Customer Dynamics is a funded company, having raised a total of $1M across 1 funding round to date.

As of Apr 05, 2024, the latest employee count at Customer Dynamics is 7.

Annual revenue of Customer Dynamics is $153.09K as on Mar 31, 2020.

Customer Dynamics is engaged in providing advanced solutions for contact centers, emphasizing compliance with regulations like FCC and TCPA. Services are offered across sectors needing customer engagement, including omni-channel campaign management and secure payment systems. Integrated tools are developed to enhance productivity, manage lists, and ensure regulatory adherence. Solutions are designed to work seamlessly with existing technologies, reducing friction and improving operational efficiency through automation and real-time insights.

Customer Dynamics offers Velocity, Safe Select, ReachCX, e2 Agent, and C3 Payment.

Customer Dynamics has 2 investors. Key investors include MotionVest, and Microexcel.

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