About Customer Insight 360 Technologies Private Limited
Data last updated:
Customer Insight 360 Technologies Private Limited is a private limited company based in Bangalore, Karnataka, India, a subsidiary of Customer Analytics Technology Llc. The company is currently under liquidation, meaning its assets are being sold to settle outstanding debts. It may not have the legal capacity to fulfil new contracts. It operates in the IT consulting and support services segment of the technology and IT services sector. It was incorporated on 29 June 2016.
The company is registered with the Registrar of Companies (ROC), Bangalore, under CIN U72900KA2016PTC094550. Its GSTIN is 29AAGCC5376G1ZD (Karnataka).
The company has an authorised share capital of ₹5 Lakh and a paid-up capital of ₹1 Lakh. It is led by directors including Srihari Varanasi and Navneet Hrishikesan.
Its last annual general meeting (AGM) was held on 30 September 2024, and its latest financial statements are for the year ended 31 March 2024. The registered office is at Bangalore, Karnataka.
As per the financials filed for FY 2024, the company reported a revenue of ₹1.06 Cr, a decline of 45% compared to the previous year. For the same year it recorded a net profit of ₹4.81 Lakh (net margin 4.5%) and EBITDA of ₹4.81 Lakh (EBITDA margin 4.5%). Revenue has declined at a compounded annual rate (CAGR) of 30% over three years and 44% over five years.
The company has about 66 employees on its provident fund (EPFO) records.
The company is associated with 1 brand: CloudCherry. As per MCA filings, the company has satisfied charges of ₹6.5 Cr on record. The company has 1 deal on record (1 debt financing), with disclosed funding of ₹6.5 Cr; the latest was in March 2017.
The last known website on record is cloudcherry.com.
Company details
Contact details
Customer Insight 360 Technologies Private Limited's registered office is in Bangalore, Karnataka. Its website is cloudcherry.com. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Website
- Registered AddressBrigade South Parade, 2nd Floor No. 10, Bangalore, Karnataka, India – 560001
- IndustryInformation Technology, IT Consulting & Support Services
To see the full contact details of Customer Insight 360 Technologies Private Limited, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Brands
Customer Insight 360 Technologies operates one associated brand: CloudCherry. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| Customer experience management software | cloudcherry.com |
Business activity
The main business activity of Customer Insight 360 Technologies is professional, scientific and technical. In detail, this covers other professional, scientific and technical activities.
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| M | Professional, Scientific and Technical | M9 | Other professional, scientific and technical activities |
To see the full business activity and turnover split of Customer Insight 360 Technologies Private Limited, buy the company report.
Financials of Customer Insight 360 Technologies Private Limited
FY 2024 filings availableCustomer Insight 360 Technologies Private Limited reported revenue of ₹1.06 Cr (down 45% YoY) for FY 2024.
Compounded Annual Growth Rate (CAGR)
Revenue has declined at a compounded annual rate (CAGR) of 44% over five years, including a 45% fall in the latest year. EBITDA fell 76% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 | FY 2019-20 |
|---|---|---|---|---|---|
| Profit and Loss Statement | |||||
| Revenue from Operations | |||||
| Other Income | |||||
| Total Revenue | |||||
| Cost of Materials Consumed | |||||
| Employee Benefit Expense | |||||
| Finance Costs | |||||
| Depreciation and Amortisation | |||||
| Other Expenses | |||||
| Total Expenses | |||||
| EBITDA | ₹4.81 Lakh | ||||
| Profit Before Tax | |||||
| Tax Expense | |||||
| Net Profit (PAT) | ₹4.81 Lakh | ||||
| Balance Sheet | |||||
| Share Capital | |||||
| Reserves and Surplus | |||||
| Net Worth (Total Equity) | |||||
| Long-term Borrowings | |||||
| Short-term Borrowings | |||||
| Trade Payables | |||||
| Total Liabilities | |||||
| Fixed Assets | |||||
| Investments | |||||
| Inventories | |||||
| Trade Receivables | |||||
| Cash and Bank Balance | |||||
| Total Assets | |||||
Financial Ratios
| Metrics | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 | FY 2019-20 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | 4.5% | ||||
| Net Profit Margin | 4.5% | ||||
| Return on Equity (ROE) | |||||
| Return on Capital Employed (ROCE) | |||||
| Return on Assets (ROA) | |||||
| Liquidity and Debt | |||||
| Current Ratio | |||||
| Quick Ratio | |||||
| Debt-to-Equity Ratio | |||||
| Interest Coverage Ratio | |||||
| Efficiency and Growth | |||||
| Asset Turnover | |||||
| Receivable Days | |||||
| Payable Days | |||||
| Inventory Days | |||||
| Revenue Growth | |||||
| Net Profit Growth | |||||
To see the full financial statements and ratios of Customer Insight 360 Technologies Private Limited, buy the company report.
Board of directors of Customer Insight 360 Technologies Private Limited
Customer Insight 360 Technologies has 3 current directors and 9 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Srihari Varanasi Also directs: Cisco Commerce India Private Limited | Director | 07 Jul 2022 | 4 Years 4 Months | As last reported |
| Navneet Hrishikesan | Director | 11 Oct 2019 | 7 Years 1 Months | As last reported |
| Vasudevan Gopu | Irp/Rp/Liquidator | 09 Apr 2025 | 1 Years 7 Months | As last reported |
Auditor
Customer Insight 360 Technologies Private Limited is audited by B S R and Associates LLP for the financial year 2020.
| Auditor firm | Financial year | Firm registration number |
|---|---|---|
| B S R and Associates LLP | FY 2020 | 116231W/W100024 |
Shareholding
The shareholding of Customer Insight 360 Technologies Private Limited is on record for 2 financial years, the latest being FY 2020, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2020 | FY 2017 |
|---|---|---|
| Promoters | ||
| Domestic institutional investors (DII) | ||
| Foreign institutional investors (FII) | ||
| Public | ||
| Others |
To see the full shareholding pattern of Customer Insight 360 Technologies Private Limited, buy the company report.
Charges & borrowings
| Date | Charge ID | Lender | Amount | Status | Modified or satisfied on |
|---|---|---|---|---|---|
| 21 Mar 2017 | 100095766 | Others | ₹6.5 Cr | Satisfied |
To see the full charge records of Customer Insight 360 Technologies Private Limited, buy the company report.
Total charge records: 1 View all charges
Deals & funding
Customer Insight 360 Technologies Private Limited has 1 deal on record (1 debt financing), with disclosed funding of ₹6.5 Cr; the latest was in March 2017.
Deals on record (1 of 1)
| When | Deal | Amount | Parties |
|---|---|---|---|
| Mar 2017 | Debt financing | ₹6.5 Cr | Investors: InnoVen Capital |
Deal records are compiled from filings and public sources; amounts are shown only where the source reported them.
Legal cases
No court or tribunal cases involving Customer Insight 360 Technologies Private Limited are on our record; a case search with case numbers, parties and status is in the company report Buy the company report.
MSME payment delays
No delayed payments to MSME suppliers are on our record for Customer Insight 360 Technologies Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
Employees & EPFO
Customer Insight 360 Technologies Private Limited has a workforce of 66 employees on its EPFO records as of Oct 2019, across 1 active EPFO establishment.
Headcount by financial year
| Financial year | Employees (EPFO) |
|---|---|
| FY 2019-20 | 66 |
| FY 2018-19 | |
| FY 2017-18 | |
| FY 2016-17 |
To see the full employee and EPFO history of Customer Insight 360 Technologies Private Limited, buy the company report.
GST
Customer Insight 360 Technologies has 1 GST registration: 1 active.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 29AAGCC5376G1ZD | Karnataka | Active | 01 Jul 2017 |
To see the full GST registrations and return filing status of Customer Insight 360 Technologies Private Limited, buy the company report.
Recent activity
Customer Insight 360 Technologies Private Limited has 12 board changes on record since 2016: 3 appointments and 9 cessations. The latest: Vasudevan Gopu was appointed as Irp/Rp/Liquidator on 09 Apr 2025.
5 earlier events are in the company report.
Frequently asked questions
Customer Insight 360 Technologies is currently "Under Liquidation" as per MCA records. The company's assets are being sold to settle outstanding debts owed to creditors. A company under liquidation may not have the legal capacity to fulfil new contracts, and creditors are prioritised in the distribution of proceeds. This is a high-risk status - caution is strongly advised.
Customer Insight 360 Technologies is a company under liquidation, formerly operating as a private limited company based in Bangalore, Karnataka, India. The company works in IT consulting and support services, within the information technology industry. It was incorporated on 29 June 2016 and is registered under CIN U72900KA2016PTC094550. Caution is advised - the company may not have the legal capacity to fulfil new agreements.
Customer Insight 360 Technologies has 3 current directors:
- Srihari Varanasi - Director
- Navneet Hrishikesan - Director
- Vasudevan Gopu - Irp/Rp/Liquidator
The latest financial statements of Customer Insight 360 Technologies on record with the MCA are for the year ended 31 March 2024. Its last annual general meeting was held on 30 September 2024. Year-wise statements from FY 2017 are in the company report.
The CIN (Corporate Identification Number) of Customer Insight 360 Technologies is U72900KA2016PTC094550. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Customer Insight 360 Technologies has no open charges and satisfied charges of ₹6.5 Cr as per latest MCA filings.
Customer Insight 360 Technologies was incorporated on 29 June 2016. It is registered with the Registrar of Companies, Bangalore.
Customer Insight 360 Technologies has 1 deal on record (1 debt financing), with disclosed funding of ₹6.5 Cr; the latest was in March 2017.
Vasudevan Gopu was appointed as Irp/Rp/Liquidator on 09 Apr 2025. Srihari Varanasi ceased to be Additional Director on 30 Sep 2022. Shwetha Prabhu ceased to be Additional Director on 18 Jul 2022. Customer Insight 360 Technologies has 12 board changes on record in total.
Customer Insight 360 Technologies can be reached through the website cloudcherry.com. Its registered office is in Bangalore, Karnataka, India.
Sample company reports
The same report you get when you buy one: financials, directors, ownership, deals, charges, legal cases, brands and filings, with the Excel workbook alongside.
