About CloudCherry
CloudCherry is a company based in Salt Lake City (United States) founded in 2014 was acquired by Cisco in August 2019.. CloudCherry has raised $38.65 million across 10 funding rounds from investors including Capillary Technologies, Cisco and Tata CLiQ. The company has 71 employees as of March 21, 2024. CloudCherry operates in a competitive market with competitors including Medallia, Sprinklr, BloomReach, ActiveCampaign and Verint, among others.
- Headquarter Salt Lake City, United States
- Employees 71 as on 21 Mar, 2024
- Stage Minicorn
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Sectors
TechnologyRetail
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Phone
*********
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Website
*********
- Legal Name Customer Insight 360 Technologies Private Limited
- Date of Incorporation 29 Jun, 2016
- Jurisdiction Bangalore North, Karnataka, India
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Annual Revenue
$294.86 K (USD)-19.66as on Mar 31, 2022
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Net Profit
$3.29 K (USD)-83.77as on Mar 31, 2022
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EBITDA
$1.05 K (USD)-90.14as on Mar 31, 2022
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Total Equity Funding
$38.65 M (USD)
in 10 rounds
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Latest Funding Round
$7 M (USD), Debt – Conventional
Aug 02, 2021
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Investors
Capillary Technologies
& 44 more
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Employee Count
71
as on Mar 21, 2024
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Acquired by
Cisco
(Aug 26, 2019)
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Software Development Team
247 people
Sales and Marketing
174 people
Leadership Team
138 people
Product Management Team
77 people
Operations Team
57 people
Human Resources and Administration
40 people
Finance and Accounting
24 people
Unknown Team
20 people
Unlock access to complete
Funding Insights of CloudCherry
CloudCherry has successfully raised a total of $38.65M across 10 strategic funding rounds. The most recent funding activity was a Debt – Conventional round of $7 million completed in August 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 10
- Last Round Debt – Conventional — $7.0M
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First Round
First Round
(08 Oct 2014)
- Investors Count 44
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Aug, 2021 | Amount | Debt – Conventional - CloudCherry | Valuation |
investors |
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| Sep, 2018 | Amount | Series A - CloudCherry | Valuation | Pelion Venture Partners , Vertex Ventures | |
| May, 2018 | Amount | Series A - CloudCherry | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in CloudCherry
CloudCherry has secured backing from 45 investors, including venture fund, angel, and institutional investors. Prominent investors backing the company include Capillary Technologies, Cisco and Tata CLiQ. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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US focused early-stage VC firm
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Founded Year | Domain | Location | |
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Technology investments and expertise in networking, cloud, and security services.
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Founded Year | Domain | Location | |
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Venture capital fund focused on seed-stage startups
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
|
Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
|
Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by CloudCherry
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
Bionic investment advisor platform
|
2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - CloudCherry
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Cloudcherry Comparisons
Competitors of CloudCherry
CloudCherry operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Medallia, Sprinklr, BloomReach, ActiveCampaign and Verint, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Medallia is focused on customer and employee experience management.
|
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| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
SaaS-based product discovery and personalization for e-commerce are provided.
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| domain | founded_year | HQ Location |
Sales, CRM, and email marketing automation software is provided.
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| domain | founded_year | HQ Location |
AI-powered customer experience automation solutions are provided by Verint.
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| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about CloudCherry
When was CloudCherry founded?
CloudCherry was founded in 2014.
Where is CloudCherry located?
CloudCherry is headquartered in Salt Lake City, United States. It is registered at Salt Lake City, Utah, United States.
Is CloudCherry a funded company?
CloudCherry is a funded company, having raised a total of $38.65M across 10 funding rounds to date. The company's 1st funding round was a Series A of $14.2M, raised on Oct 08, 2014.
How many employees does CloudCherry have?
As of Mar 21, 2024, the latest employee count at CloudCherry is 71.
What is the annual revenue of CloudCherry?
Annual revenue of CloudCherry is $294.86K as on Mar 31, 2022.
What does CloudCherry do?
CloudCherry was founded in 2014 and is based in Salt Lake City, United States. Customer experience management software is offered, enabling surveys to capture responses and measure Net Promoter Scores. Key features include customer journey mapping, text analytics, question building, reporting tools, and third-party integrations. Services are utilized by companies in sectors such as banking, retail, hospitality, and healthcare.
Who are the top competitors of CloudCherry?
CloudCherry's top competitors include BloomReach, Zendesk and ActiveCampaign.
Who are CloudCherry's investors?
CloudCherry has 45 investors. Key investors include Capillary Technologies, Cisco, Tata CLiQ, Beroe, and Kalpataru.
What is CloudCherry's valuation?
The valuation of CloudCherry is $2.39M as of May 2015.
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