About CloudCherry
CloudCherry is a Technology company based in Salt Lake City (United States) founded in 2014, and was acquired by Cisco in August 2019. Customer experience management software. It operates in the Technology and Retail sectors. CloudCherry has raised $38.65 million across 10 funding rounds from investors including Capillary Technologies, Cisco and Tata CLiQ. The company has 71 employees. CloudCherry was last valued at $2.39 million in May 2015. Its Indian entity Customer Insight 360 Technologies Private Limited reported revenue of ₹1.06 Cr. Its focus areas include Enterprise Applications, Customer Success Management, Customer Experience Management and E-Commerce Enablers. Its competitors include Sprinklr, BloomReach and ActiveCampaign; 3 of its 3 listed competitors have raised funding.
Company details
CloudCherry was founded in 2014 and is based in Salt Lake City, United States. Customer experience management software is offered, enabling surveys to capture responses and measure Net Promoter Scores. Key features include customer journey mapping, text analytics, question building, reporting tools, and third-party integrations. Services are utilized by companies in sectors such as banking, retail, hospitality, and healthcare.
- Headquarters Salt Lake City, United States
- Employees 71
- Stage Acquired
- SectorsTechnologyRetail
- Website cloudcherry.com
- Acquired by Cisco (Aug 2019)
- Legal Name Customer Insight 360 Technologies Private Limited
- Date of Incorporation 29 Jun, 2016
- Jurisdiction Bangalore, Karnataka, India
- Indian entity revenue₹1.06 Cr
FY 2024 · -45% YoY
- Indian entity net profit₹4.8 Lakh
FY 2024 · 5% margin
- Indian entity EBITDA₹4.8 Lakh
FY 2024 · 5% margin
- Total Equity Funding$38.65M (USD)
in 10 rounds
- Latest Funding Round$7M (USD), Debt – Conventional
Aug 2021
- InvestorsCapillary Technologies
& 44 more
- Employee Count71
- Acquired byCisco
(Aug 2019)
Associated legal entities of CloudCherry
CloudCherry is associated with 2 registered companies on The Company Check; the primary company is Customer Insight 360 Technologies Private Limited. Each company page carries the filings, financials, charges and directors of that entity.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2024) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Customer Insight 360 Technologies Private Limited CIN U72900KA2016PTC094550 | Under Liquidation | 29 Jun 2016 | Bangalore, Karnataka | ₹1.1 Cr | 71 | 3 | View details |
| Cloudcherry Analytics Private Limited CIN U72900TN2014PTC094906 | Under Liquidation | 07 Feb 2014 | Chennai, Tamil Nadu | ₹0.0 Cr | 2 | View details |
Funding Insights of CloudCherry
CloudCherry has successfully raised a total of $38.65M across 10 strategic funding rounds. The most recent funding activity was a Debt – Conventional round of $7 million completed in August 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $38.65M
- Total Rounds 10
- Last Round Debt – Conventional — $7M
- First Round $6.3M
(Oct 2014)
- Investors Count 44
All 10 funding rounds of CloudCherry with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Aug 2021 | $7M | Debt – Conventional | – | – | |
| Sep 2018 | $9M | Series A | – | Pelion Venture Partners, Vertex Ventures | |
| May 2018 | $14.2M | Series A | – | – | |
| Mar 2018 | $2.02M | Seed | – | – | – |
| Jun 2017 | Debt – Venture | – | – | ||
| Sep 2016 | $6M | Series A | – | Cisco Investments, Vertex Ventures | |
| Dec 2015 | Seed | – | Aditya Birla Bizlabs | – | |
| May 2015 | $1M | Seed | $2.39M | Chiratae Ventures | |
| Mar 2015 | $132,246 | Angel Round | – | – | |
| Oct 2014 | $6.3M | Seed | – | – |
| Date | Valuation | Stage |
|---|---|---|
| May 2015 | $2.39M | •••••••• |
Last known valuation $2.39M (May 2015). 45 investors in total: 20 institutional and 25 angel.
Investors in CloudCherry
CloudCherry has secured backing from 45 investors, including venture fund, angel, and institutional investors. Prominent investors backing the company include Capillary Technologies, Cisco and Tata CLiQ.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
US focused early-stage VC firm | pelionvp.com | Salt Lake City, United States | ||
Technology investments and expertise in networking, cloud, and security services. | 2003 | ciscoinvestments.com | San Jose, United States | |
Venture capital fund focused on seed-stage startups | chiratae.com | Bengaluru, India | ||
Venture capital fund focused on multiple sectors | 1997 | vertexventures.sg | Singapore, Singapore | |
Venture debt financing is extended to companies across multiple sectors. | 2008 | innovencapital.com | Mumbai, India | |
Corporate-backed acceleration is offered for retail, fintech, and mobility startups. | adityabirlabizlabs.com | |||
Investment-focused NBFC managing equity, debt, and private equity portfolios. | acsysindia.com | Chennai, India | ||
Angel network focused on multiple sectors | 2007 | thechennaiangels.com | Chennai, India | |
Ventures in mRosary, agriculture, and equipment services. | 2017 | kalpataruventures.com | Pune, India | |
Investment in technology startups focusing on compute, AI, and related innovations. | intelcapital.com |
Investor details for CloudCherry
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Board of directors of Customer Insight 360 Technologies Private Limited (CloudCherry)
Customer Insight 360 Technologies Private Limited is the primary company behind CloudCherry. The boards of the 2 registered companies of CloudCherry currently have 5 directors; the longest-serving is Vinod Muthukrishnan, appointed in 2015. 13 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Vinod Muthukrishnan DIN 06848094 | Director | 07 May 2015 | 11 yrs 6 mo | Cloudcherry Analytics Private Limited |
| Kalyan Kumar Vattipalli DIN 08407618 | Additional Director | 30 Mar 2019 | 7 yrs 7 mo | Cloudcherry Analytics Private Limited |
| Navneet Hrishikesan DIN 07033342 | Director | 11 Oct 2019 | 7 yrs 1 mo | Customer Insight 360 Technologies Private Limited |
| Srihari Varanasi DIN 07290039 | Director | 07 Jul 2022 | 4 yrs 4 mo | Customer Insight 360 Technologies Private Limited |
| Vasudevan Gopu DIN 01960183 | IRP/RP/Liquidator | 09 Apr 2025 | 1 yr 7 mo | Customer Insight 360 Technologies Private Limited |
People of CloudCherry
1004 people are tracked at CloudCherry (397 in leadership, 10 in board & advisors, 597 in team); the tracked headcount is 71.
| Name | Role | Group |
|---|---|---|
Girish Parekh | SVP, CFO Global Sales & Marketing | Leadership |
Oliver Tuszik | EVP, Global Sales and Chief Sales Officer | Leadership |
Liz Centoni | EVP & Chief Customer Officer | Leadership |
Joshua Merrill | Chief Technical Architect | Leadership |
Aman Singh | Senior Director, Supply Chain | Leadership |
Dejana Stankovic | Director, Web AI Experiences | Leadership |
Torunn Bækken | Business Development Manager/ Financial Sales Specialist/partner Account Manager | Leadership |
Nirav P Shroff | Vice President, Business Development / Strategic Partnerships | Leadership |
Alan Love | Vp, Global Revenue Operations Leader | Leadership |
Zainab Mayungbe | Director Of Product Management | Leadership |
Joe Fenner | Director, Product Marketing | Leadership |
Ted Tsortos | Director, Sales Strategy & Planning (global Sales) | Leadership |
Scott Sprinkle | Senior Director, Solutions Engineering GES Central Area At Cisco Systems | Leadership |
Phil Wolfenden | Vice President Customer Experience | Leadership |
Vukota Pekovic | General Manager Cisco Silicon One R&d Center Serbia | Leadership |
Alice Qi | Director, Partner Sales & Business Development | Leadership |
Przemyslaw Kania | Vice President, Service Provider – EMEA | Leadership |
Amy Quick | Partner Development & Enablement | Leadership |
Leo Lian | Senior Director, Business Transformation | Leadership |
Alexandra Lopez | SVP & Chief Procurement Officer | Leadership |
984 more people are available in the full profile.
Complete people profiles for CloudCherry
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Financials of CloudCherry
Figures of Customer Insight 360 Technologies Private Limited, the primary company behind CloudCherry, for FY 2024. Revenue was ₹1.06 Cr (-45% year on year). Net profit was ₹4.8 Lakh (5% margin). EBITDA was ₹4.8 Lakh (5% margin). Revenue has grown at a compounded annual rate of -30% over three years and -44% over five years.
- ₹1.06 CrRevenue · FY 2024 · -45% YoY
- ₹4.8 LakhNet profit · 5% margin
- ₹4.8 LakhEBITDA · 5% margin
- ₹1 LakhPaid-up capital
- 71Employees (provident fund records)
- -30%Revenue CAGR, 3 years
- -44%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Customer Insight 360 Technologies Private Limited are on its company page.
Detailed financial statements for CloudCherry
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Timeline of CloudCherry
5 dated milestones of CloudCherry across 7 years, from founding to its latest funding, stage changes and deals.
- Founded CloudCherry is founded.
- Funding First funding round of $6.3M.
- Milestone Reaches Minicorn status.
- Exit Acquired by Cisco.
- Funding Latest funding round, Debt – Conventional, of $7.0M.
Competitors of CloudCherry
CloudCherry has 3 listed competitors in our database, 3 of them funded. They include Sprinklr, BloomReach and ActiveCampaign.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| bloomreach.com | 2009 | Mountain View, United States | $422M | SaaS-based product discovery and personalization for e-commerce are provided. | ||
| activecampaign.com | 2003 | Chicago, United States | $362.74M | 705 | Sales, CRM, and email marketing automation software is provided. |
Detailed competitors of CloudCherry
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
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- Competitive positioning
Verified entity values are shown only after access is granted.
Top companies in Collaboration & Community Tools
3 companies that operate in the same segment as CloudCherry (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | USD 23.77 B | 30,710 | ||
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 |
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Related news about Cloudcherry
Complete news archive for CloudCherry
Full article history, source details, and older brand coverage require an active premium plan.
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- Older coverage
- Brand-specific news history
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Frequently Asked Questions about CloudCherry
CloudCherry was founded in 2014.
CloudCherry is headquartered in Salt Lake City, United States. It is registered at Salt Lake City, Utah, United States.
CloudCherry is a funded company, having raised a total of $38.65M across 10 funding rounds to date. The company's 1st funding round was a Seed of $6.3M, raised on Oct 2014.
CloudCherry has 71 employees.
The primary company behind CloudCherry, Customer Insight 360 Technologies Private Limited, reported revenue of ₹1.06 Cr for FY 2024, down 45% year on year.
CloudCherry was founded in 2014 and is based in Salt Lake City, United States. Customer experience management software is offered, enabling surveys to capture responses and measure Net Promoter Scores. Key features include customer journey mapping, text analytics, question building, reporting tools, and third-party integrations. Services are utilized by companies in sectors such as banking, retail, hospitality, and healthcare.
CloudCherry's top competitors include BloomReach, ActiveCampaign and Sprinklr.
CloudCherry has 45 investors. Key investors include Capillary Technologies, Cisco, Tata CLiQ, Beroe, and Kalpataru.
The valuation of CloudCherry is $2.39M as of May 2015.
CloudCherry is associated with 2 legal entities: Customer Insight 360 Technologies Private Limited, Cloudcherry Analytics Private Limited.
Yes. CloudCherry was acquired by Cisco in August 2019.
The legal entities of CloudCherry currently have 5 directors, including Srihari Varanasi, Navneet Hrishikesan, Vasudevan Gopu and others.