About Genesys Telecom Labs India Private Limited
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Genesys Telecom Labs India Private Limited is a foreign private limited company based in Chennai, Tamil Nadu, India, a subsidiary of Genesys Cloud Services Holdings Iii, Llc. It operates in the software development and support services segment of the technology and IT services sector. It was incorporated on 29 November 2011 and has been in existence for over 15 years.
The company is registered with the Registrar of Companies (ROC), Chennai, under CIN U72400TN2011FTC102576. Its GSTIN is 33AAECG4843Q1Z7 (Tamil Nadu). The company holds 5 GST registrations, all of them active.
The company has an authorised share capital of ₹7 Cr and a paid-up capital of ₹6.01 Cr. It is led by directors including Joel Bautista Dizo and Karthik Sundaram.
Its last annual general meeting (AGM) was held on 30 September 2025, and its latest financial statements are for the year ended 31 March 2025. The registered office is at Global Infocity Park, Chennai, Tamil Nadu.
As per the financials filed for FY 2025, the company reported a revenue of ₹354.38 Cr, a growth of 20% compared to the previous year. For the same year it recorded a net profit of ₹34.09 Cr (net margin 9.6%) and EBITDA of ₹54.53 Cr (EBITDA margin 15.4%). Revenue has grown at a compounded annual rate (CAGR) of 15% over three years and 11% over five years.
The company has about 703 employees on its provident fund (EPFO) records.
The company is associated with 1 brand: Genesys. Court records list 1 case involving the company, including 1 filed by the company; 1 case is pending. The company has 2 deals on record (1 funding round, 1 secondary share transfer), with disclosed funding of ₹6 Cr; the latest was in March 2012.
The current compliance status is marked as compliant by the Registrar of Companies. For more details, the company can be reached via its website genesys.com.
Company details
CIN history
Genesys Telecom Labs India has one previous CIN (Corporate Identification Number): U72400HR2011FTC044426. The current CIN is U72400TN2011FTC102576, which is the unique identifier assigned by the Registrar of Companies.
| CIN | Status |
|---|---|
| U72400TN2011FTC102576 | Current |
| U72400HR2011FTC044426 | Previous |
Contact details
Genesys Telecom Labs India Private Limited's registered office is in Chennai, Tamil Nadu. Its website is genesys.com. Its e-mail address and telephone number are in the company report.
- Email
- Telephone
- Website
- Social Media
- Registered Address7th (West Wing) Module Nos 3 & 4 Block C, Global Infocity Park Plot No. 40 Mgr Salai Kandanchavadi Perungudi, Chennai, Tamil Nadu, India – 600096
- IndustryInformation Technology, Software Development & Support Services
To see the full contact details of Genesys Telecom Labs India Private Limited, buy the company report.
- Company details, directors and signatories
- Historical financials and ratios
- Shareholding pattern and group structure
- Charges with holder and property details
- Legal cases, compliance and MCA filings
Brands
Genesys Telecom Labs India operates one associated brand: Genesys. Each brand links to its own profile.
| Brand | Description | Website |
|---|---|---|
| Cloud-based omnichannel customer experience and contact center solutions are delivered. | genesys.com |
Business activity
The main business activity of Genesys Telecom Labs India is information and communication. In detail, this covers information service activities.
| Main activity group code | Main activity | Business activity code | Business activity | Share of turnover |
|---|---|---|---|---|
| J | Information and communication | 63 | Information service activities |
To see the full business activity and turnover split of Genesys Telecom Labs India Private Limited, buy the company report.
Financials of Genesys Telecom Labs India Private Limited
FY 2025 filings availableGenesys Telecom Labs India Private Limited reported revenue of ₹354.38 Cr (up 20% YoY) for FY 2025.
Compounded Annual Growth Rate (CAGR)
Revenue has grown at a compounded annual rate (CAGR) of 11% over five years, including 20% growth in the latest year. EBITDA rose 38% in the latest year. Three- and five-year figures are compounded annual growth rates (CAGR): the steady yearly rate that links the first and the last year. All are worked out from the filed statements.
Financial Statement Summary
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
|---|---|---|---|---|---|
| Profit and Loss Statement | |||||
| Revenue from Operations | |||||
| Other Income | |||||
| Total Revenue | ₹354.38 Cr | ||||
| Cost of Materials Consumed | |||||
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| Total Expenses | |||||
| EBITDA | ₹54.53 Cr | ||||
| Profit Before Tax | |||||
| Tax Expense | |||||
| Net Profit (PAT) | ₹34.09 Cr | ||||
| Balance Sheet | |||||
| Share Capital | |||||
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Financial Ratios
| Metrics | FY 2024-25 | FY 2023-24 | FY 2022-23 | FY 2021-22 | FY 2020-21 |
|---|---|---|---|---|---|
| Profitability | |||||
| EBITDA Margin | 15.4% | ||||
| Net Profit Margin | 9.6% | ||||
| Return on Equity (ROE) | |||||
| Return on Capital Employed (ROCE) | |||||
| Return on Assets (ROA) | |||||
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| Receivable Days | |||||
| Payable Days | |||||
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To see the full financial statements and ratios of Genesys Telecom Labs India Private Limited, buy the company report.
Board of directors of Genesys Telecom Labs India Private Limited
Genesys Telecom Labs India has 4 current directors and 20 former directors. Current directors are listed first, with their designation and appointment date.
| Name | Designation | Appointment Date | Tenure | Status |
|---|---|---|---|---|
| Joel Bautista Dizo | Director | 05 Aug 2020 | 6 Years 3 Months | Current |
| Karthik Sundaram Also directs: Anveshan Techsolutions Private Limited | Director | 29 Aug 2024 | 2 Years 2 Months | Current |
| Sherine Mary | Director | 20 Feb 2025 | 1 Years 8 Months | Current |
| Deepa Madhavan Also directs: Radarr Technologies India Private Limited | Director | 29 Mar 2023 | 3 Years 7 Months | Current |
Auditor
Genesys Telecom Labs India Private Limited is audited by T R Chadha & Co. LLP for the financial year 2025.
| Auditor firm | Financial year | Firm registration number |
|---|---|---|
| T R Chadha & Co. LLP | FY 2025 | 006711N/N500028 |
Shareholding
The shareholding of Genesys Telecom Labs India Private Limited is on record for 5 financial years, the latest being FY 2025, split between promoters, domestic institutions, foreign institutions, public shareholders and others.
| Shareholder category | FY 2025 | FY 2024 | FY 2023 | FY 2022 | FY 2021 |
|---|---|---|---|---|---|
| Promoters | |||||
| Domestic institutional investors (DII) | |||||
| Foreign institutional investors (FII) | |||||
| Public | |||||
| Others |
To see the full shareholding pattern of Genesys Telecom Labs India Private Limited, buy the company report.
Deals & funding
Genesys Telecom Labs India Private Limited has 2 deals on record (1 funding round, 1 secondary share transfer), with disclosed funding of ₹6 Cr; the latest was in March 2012.
Deals on record (2 of 2)
| When | Deal | Amount | Parties |
|---|---|---|---|
| Mar 2012 | Secondary share transfer | Undisclosed | Buyer: Genesys Cloud Services Holdings Iii, Llc, Greeneden Uk Acquisition Company Limited Seller: Genesys Telecommunications Laboratories Inc. Foreign Body Corporate, Genesys Laboratories Canada Inc |
| Jan 2012 | Funding round | ₹6 Cr | Investors: Genesys Telecommunications Laboratories Inc. Foreign Body Corporate |
Deal records are compiled from filings and public sources; amounts are shown only where the source reported them.
Legal cases
Genesys Telecom Labs India Private Limited has 1 court case on record: 1 filed by Genesys Telecom Labs India. All case is pending.
Cases by court
| Court | Cases | Against the company | Pending |
|---|---|---|---|
| District courts | 1 | 0 | 1 |
Cases on record (1 of 1)
| Court | Type of case | Party | Status |
|---|---|---|---|
| District court, Kancheepuram, Tamil Nadu | Civil suit | Filed by the company against individuals | Pending |
To see the full case history of Genesys Telecom Labs India Private Limited, buy the company report.
Case records are compiled from court listings and may lag the court's own records. A case filed against a company is not a finding against it.
MSME payment delays
No delayed payments to MSME suppliers are on our record for Genesys Telecom Labs India Private Limited; the supplier-wise MSME Form 1 check is in the company report Buy the company report.
Employees & EPFO
Genesys Telecom Labs India Private Limited has a workforce of 703 employees on its EPFO records as of May 2026, across 2 active EPFO establishments.
Headcount by financial year
| Financial year | Employees (EPFO) |
|---|---|
| FY 2026-27 | 703 |
| FY 2025-26 | |
| FY 2024-25 | |
| FY 2023-24 | |
| FY 2022-23 | |
| FY 2021-22 | |
| FY 2020-21 | |
| FY 2019-20 | |
| FY 2018-19 | |
| FY 2017-18 | |
| FY 2016-17 |
To see the full employee and EPFO history of Genesys Telecom Labs India Private Limited, buy the company report.
GST
Genesys Telecom Labs India has 5 GST registrations: 5 active. The first 4 active GSTINs are listed below.
| GSTIN | State | Status | Registered on |
|---|---|---|---|
| 33AAECG4843Q1Z7 | Tamil Nadu | Active | 01 Jul 2017 |
| 06AAECG4843Q1Z4 | Haryana | Active | 01 Jul 2017 |
| 27AAECG4843Q1Z0 | Maharashtra | Active | 01 Jul 2017 |
| 29AAECG4843Q1ZW | Karnataka | Active | 31 Aug 2017 |
To see the full GST registrations and return filing status of Genesys Telecom Labs India Private Limited, buy the company report.
Recent activity
Genesys Telecom Labs India Private Limited has 22 board changes on record since 2011: 4 appointments and 18 cessations. The latest: Sherine Mary ceased to be Additional Director on 29 Sep 2025.
13 earlier events are in the company report.
News
Frequently asked questions
Genesys Telecom Labs India is an active foreign private limited company based in Chennai, Tamil Nadu, India. The company works in software development and support services, within the information technology industry. It was incorporated on 29 November 2011 (15+ years old) and is registered under CIN U72400TN2011FTC102576.
Genesys Telecom Labs India has 4 current directors:
- Joel Bautista Dizo - Director
- Karthik Sundaram - Director
- Sherine Mary - Director
- Deepa Madhavan - Director
The latest financial statements of Genesys Telecom Labs India on record with the MCA are for the year ended 31 March 2025. Its last annual general meeting was held on 30 September 2025. Year-wise statements from 2015 are in the company report.
The GSTIN of Genesys Telecom Labs India is 33AAECG4843Q1Z7, registered in Tamil Nadu. The company has 5 GST registrations in all, of which 5 are active. Other active GSTINs include 06AAECG4843Q1Z4 (Haryana), 27AAECG4843Q1Z0 (Maharashtra), 29AAECG4843Q1ZW (Karnataka).
The CIN (Corporate Identification Number) of Genesys Telecom Labs India is U72400TN2011FTC102576. It is issued by the Ministry of Corporate Affairs under the Companies Act, 2013, and uniquely identifies the company in India.
Genesys Telecom Labs India has 1 court case on record: 1 filed by the company. 1 is pending.
Genesys Telecom Labs India was incorporated on 29 November 2011, making it 15+ years old. It is registered with the Registrar of Companies, Chennai.
Genesys Telecom Labs India has 2 deals on record (1 funding round, 1 secondary share transfer), with disclosed funding of ₹6 Cr; the latest was in March 2012.
Sherine Mary ceased to be Additional Director on 29 Sep 2025. Sherine Mary was appointed as Director on 20 Feb 2025. Karthik Sundaram ceased to be Additional Director on 29 Sep 2024. Genesys Telecom Labs India has 22 board changes on record in total.
Genesys Telecom Labs India can be reached through the website genesys.com. Its registered office is in Chennai, Tamil Nadu, India.
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