Airkit

Redwood City, United States Founded: 2018 • Age: 8 yrs Acquired By Salesforce Ventures
AI-based customer support is delivered through multiple channels.
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About Airkit

Airkit is a company based in Redwood City (United States) founded in 2018 by Stephen Ehikian and Adam Evans was acquired by Salesforce Ventures in September 2023.. Airkit has raised $68 million across 2 funding rounds from investors including Accel, EQT Ventures and Emergence Capital. The company has 91 employees as of December 31, 2021. Airkit offers products and services including AI Agents, Co-Pilot Mode, and Auto-Pilot Mode.

  • Headquarter Redwood City, United States
  • Employees 91 as on 31 Dec, 2021
  • Founders Stephen Ehikian, Adam Evans
  • Sectors
    Technology
    Retail
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Technology → Artificial Intelligence & Machine Learning
Technology → Artificial Intelligence & Machine Learning
Retail → E-Commerce Technology & Services
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $68 M (USD)

    in 2 rounds

  • Latest Funding Round
    $40 M (USD), Series B

    May 11, 2021

  • Investors
    Accel

    & 3 more

  • Employee Count
    91

    as on Dec 31, 2021

  • Acquired by
    Salesforce Ventures

    (Sep 21, 2023)

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Products & Services of Airkit

Airkit offers a comprehensive portfolio of products and services, including AI Agents, Co-Pilot Mode, and Auto-Pilot Mode. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Autonomous tools for resolving eCommerce customer queries instantly.

AI assistance for teams to handle and escalate customer inquiries efficiently.

Fully independent AI for managing customer issues without human intervention.

People of Airkit
Headcount 50-200
Employee Profiles 1
Employee Profiles
People
Andrew Clauson
Product

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Teams

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Funding Insights of Airkit

Airkit has successfully raised a total of $68M across 2 strategic funding rounds. The most recent funding activity was a Series B round of $40 million completed in May 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 2
  • Last Round Series B — $40.0M
  • First Round

    (06 Oct 2020)

  • Investors Count 4
Date Amount Transaction Name Valuation Lead Investors Investors
May, 2021 Amount Series B - Airkit Valuation

investors

Oct, 2020 Amount Series B - Airkit Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Airkit

Airkit has secured backing from 4 investors, including venture fund investors. Prominent investors backing the company include Accel, EQT Ventures and Emergence Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Investor Description Founded Year Domain Location
Venture capital investments in technology and innovation sectors.
Founded Year Domain Location
Accel is recognized as a leading venture capital firm.
Founded Year Domain Location
Tech focused Early and growth stage VC firm investing in the US
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Airkit

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Airkit

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Airkit Comparisons

Employees
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Competitors of Airkit

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Airkit

Frequently Asked Questions about Airkit

When was Airkit founded?

Airkit was founded in 2018 and raised its 1st funding round 2 years after it was founded.

Where is Airkit located?

Airkit is headquartered in Redwood City, United States. It is registered at Redwood City, California, United States.

Who is the current CEO of Airkit?

Stephen Ehikian is the current CEO of Airkit. They have also founded this company.

Is Airkit a funded company?

Airkit is a funded company, having raised a total of $68M across 2 funding rounds to date. The company's 1st funding round was a Series B of $28M, raised on Oct 06, 2020.

How many employees does Airkit have?

As of Dec 31, 2021, the latest employee count at Airkit is 91.

What does Airkit do?

Airkit was founded in 2018 and is headquartered in Redwood City, United States. AI-driven solutions for customer support are provided, encompassing order status updates, return and exchange handling, issue resolution, and product details. Operations occur across various channels such as web chat, mobile, voice, and email, targeting efficiency in customer interactions within the technology sector.

What products or services does Airkit offer?

Airkit offers AI Agents, Co-Pilot Mode, and Auto-Pilot Mode.

Who are Airkit's investors?

Airkit has 4 investors. Key investors include Accel, EQT Ventures, Emergence Capital, and Salesforce Ventures.

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