Airkit

Redwood City, United States Founded: 2018 • Age: 8 yrs Acquired By Salesforce Ventures
AI-based customer support is delivered through multiple channels.
Annual revenue - Latest available
Total funding $68.0M 2 rounds
Employees 91 Tracked headcount
Investors 4 Known backers
Products 3 Services tracked
Competitors - Brand Intelligence

About Airkit

Airkit is a company based in Redwood City (United States) founded in 2018 by Stephen Ehikian and Adam Evans was acquired by Salesforce Ventures in September 2023. Airkit has raised $68 million across 2 funding rounds from investors including Accel, EQT Ventures and Emergence Capital. The company has 91 employees as of December 31, 2021. Airkit offers products and services including AI Agents, Co-Pilot Mode, and Auto-Pilot Mode.

  • Headquarter Redwood City, United States
  • Employees 91 as on 31 Dec, 2021
  • Founders Stephen Ehikian, Adam Evans
  • Sectors
    Technology
    Retail
  • Email
    Locked
  • Phone
    Locked
  • Website
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  • Social
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Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Retail → E-Commerce Technology & Services Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $68 M (USD)

    in 2 rounds

  • Latest Funding Round
    $40 M (USD), Series B

    May 11, 2021

  • Investors
    Accel

    & 3 more

  • Employee Count
    91

    as on Dec 31, 2021

  • Acquired by
    Salesforce Ventures

    (Sep 21, 2023)

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Products & Services of Airkit

Airkit offers a comprehensive portfolio of products and services, including AI Agents, Co-Pilot Mode, and Auto-Pilot Mode.

Product name locked
Category locked
Primary

Autonomous tools for resolving eCommerce customer queries instantly.

Product name locked
Category locked
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AI assistance for teams to handle and escalate customer inquiries efficiently.

Product name locked
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Fully independent AI for managing customer issues without human intervention.

People of Airkit

Headcount 50-200
Employee Profiles 1
Employee Profiles
People
Andrew Clauson
Product

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Teams

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Funding Insights of Airkit

Airkit has successfully raised a total of $68M across 2 strategic funding rounds. The most recent funding activity was a Series B round of $40 million completed in May 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Airkit

Airkit has secured backing from 4 investors, including venture fund investors. Prominent investors backing the company include Accel, EQT Ventures and Emergence Capital.

All
Venture Fund
Investor Description Founded Year Domain Location
Venture capital investments in technology and innovation sectors.
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Accel is recognized as a leading venture capital firm.
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Tech focused Early and growth stage VC firm investing in the US
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Investor details for Airkit

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Investments & Acquisitions by Airkit

Investments
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Investment portfolio details for Airkit

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Financial Statements - Airkit

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Airkit Comparisons

Airkit Primary company
Description
AI-based customer support is delivered through multiple chan...
Location
Redwood City, United States
Founded Year
2018
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
91
As of 2021
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Peer comparison for Airkit

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Competitors of Airkit

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Latest news on Airkit

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Frequently Asked Questions about Airkit

Airkit was founded in 2018 and raised its 1st funding round 2 years after it was founded.

Airkit is headquartered in Redwood City, United States. It is registered at Redwood City, California, United States.

Stephen Ehikian is the current CEO of Airkit. They have also founded this company.

Airkit is a funded company, having raised a total of $68M across 2 funding rounds to date.

As of Dec 31, 2021, the latest employee count at Airkit is 91.

Airkit was founded in 2018 and is headquartered in Redwood City, United States. AI-driven solutions for customer support are provided, encompassing order status updates, return and exchange handling, issue resolution, and product details. Operations occur across various channels such as web chat, mobile, voice, and email, targeting efficiency in customer interactions within the technology sector.

Airkit offers AI Agents, Co-Pilot Mode, and Auto-Pilot Mode.

Airkit has 4 investors. Key investors include Accel, EQT Ventures, Emergence Capital, and Salesforce Ventures.

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