About AlphaChat
AlphaChat is a company based in Tallinn (Estonia) founded in 2017 by Indrek Vainu was acquired by Zurich in December 2021. It operates as a SaaS (Software-as-a-Service). AlphaChat offers products and services including Conversational AI Platform. AlphaChat operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter Tallinn, Estonia
- Founders Indrek Vainu
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website alphachat.ai
- Social LinkedIn X
- Acquired by Zurich (Dec 2021)
Products & Services of AlphaChat
AlphaChat offers a comprehensive portfolio of products and services, including Conversational AI Platform.
A platform for automating customer service interactions.
Investors in AlphaChat
AlphaChat has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Zurich.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Global insurance services are offered to individuals and businesses. | 1869 | zurich.com | Zurich, Switzerland |
Investor details for AlphaChat
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People of AlphaChat
1 people are tracked at AlphaChat (1 in leadership).
| Name | Role | Group |
|---|---|---|
Indrek Vainu | Co-Founder & CEO | Leadership |
Complete people profiles for AlphaChat
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Timeline of AlphaChat
2 dated milestones of AlphaChat across 4 years, from founding to its latest funding, stage changes and deals.
- Founded AlphaChat is founded.
- Exit Acquired by Zurich.
Competitors of AlphaChat
AlphaChat operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| 247.ai | 2000 | San Jose, United States | $22M | – | AI-powered platforms and services for customer experience management are provided. | |
| leaddesk.com | 2010 | Helsinki, Finland | $6.22M | 3 | Outbound calling software is offered by LeadDesk for sales automation. | |
| asapp.com | 2014 | New York, United States | $312.57M | 183 | AI-based customer experience solutions for service agents are provided. |
![[24]7.ai logo](https://img.thecompanycheck.com/b/247_logo.webp){kind=logo}
Detailed competitors of AlphaChat
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Web traffic of AlphaChat
The website of AlphaChat (alphachat.ai) receives about 1.5K visits a month.
- Monthly visits1.5K
▼ 22.8% vs previous month
Websites whose visitors overlap most with AlphaChat. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
chatbotbusinessframework.com | chatbotbusinessframework.com | 100% | – | – | – |
| calabrio.com | 60% | 51.9K | #761,807 | View details |
Latest news on Alphachat
Complete news archive for AlphaChat
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Similar companies to AlphaChat
10 companies that operate in the same segment as AlphaChat (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | – | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 305 M | USD 2.49 M | 57 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 |
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Frequently Asked Questions about AlphaChat
AlphaChat was founded in 2017.
AlphaChat is headquartered in Tallinn, Estonia.
Indrek Vainu is the current CEO of AlphaChat. They have also founded this company.
A conversational AI platform is offered by AlphaChat for customer service automation. Efficiency in support operations is increased through intelligent self-service. Customers are served automatically, allowing agents to focus on complex issues. The platform is designed for quick setup and supports multiple languages. Deep automation is enabled with API integrations for CRM and backend systems. Solutions are tailored for SaaS businesses, telecoms, and banks. Service availability is ensured 247 with high accuracy in responses.
AlphaChat's top competitors include Twilio, Freshworks and Dialpad.
AlphaChat offers Conversational AI Platform.
AlphaChat has 1 investor. Key investors include Zurich.
Yes. AlphaChat was acquired by Zurich in December 2021.