About AlphaChat
AlphaChat is a company based in Tallinn (Estonia) founded in 2017 by Indrek Vainu was acquired by Zurich in December 2021. It operates as a SaaS (Software-as-a-Service). AlphaChat offers products and services including Conversational AI Platform. AlphaChat operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter Tallinn, Estonia
- Founders Indrek Vainu
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Sectors
Technology
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Email
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Phone
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Website
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Social
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Products & Services of AlphaChat
AlphaChat offers a comprehensive portfolio of products and services, including Conversational AI Platform. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
A platform for automating customer service interactions.
Funding Insights of AlphaChat
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in AlphaChat
AlphaChat has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Zurich. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Global insurance services are offered to individuals and businesses.
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Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by AlphaChat
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - AlphaChat
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Alphachat Comparisons
Competitors of AlphaChat
AlphaChat operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Conversational AI platform is provided for digital customer experiences.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Alphachat
Frequently Asked Questions about AlphaChat
When was AlphaChat founded?
AlphaChat was founded in 2017.
Where is AlphaChat located?
AlphaChat is headquartered in Tallinn, Estonia.
Who is the current CEO of AlphaChat?
Indrek Vainu is the current CEO of AlphaChat. They have also founded this company.
What does AlphaChat do?
A conversational AI platform is offered by AlphaChat for customer service automation. Efficiency in support operations is increased through intelligent self-service. Customers are served automatically, allowing agents to focus on complex issues. The platform is designed for quick setup and supports multiple languages. Deep automation is enabled with API integrations for CRM and backend systems. Solutions are tailored for SaaS businesses, telecoms, and banks. Service availability is ensured 247 with high accuracy in responses.
Who are the top competitors of AlphaChat?
AlphaChat's top competitors include Twilio, Freshworks and Dialpad.
What products or services does AlphaChat offer?
AlphaChat offers Conversational AI Platform.
Who are AlphaChat's investors?
AlphaChat has 1 investor. Key investors include Zurich.
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