About Athena BPO
Athena BPO is a company based in Mumbai (India) founded in 1990 by Elizabeth Jacob was acquired by UDS in January 2023.. The company has 3,396 employees as of April 09, 2024. Athena BPO offers products and services including Inbound Call Center Services, Outbound Call Center Services, Data Processing Services, Back Office Support Services, and Contact Centre Setup Consulting. Athena BPO operates in a competitive market with competitors including Genpact, Datamatics, Quess, Sutherland and TaskUs, among others.
- Headquarter Mumbai, India
- Employees 3396 as on 09 Apr, 2024
- Founders Elizabeth Jacob
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Sectors
Business Services
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Email
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- Legal Name Athena Bpo Private Limited
- Date of Incorporation 01 Jan, 1993
- Jurisdiction Mumbai, Maharashtra, India
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Products & Services of Athena BPO
Athena BPO offers a comprehensive portfolio of products and services, including Inbound Call Center Services, Outbound Call Center Services, Data Processing Services, Back Office Support Services, and Contact Centre Setup Consulting. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Handles incoming customer queries and support needs.
Manages outgoing calls for sales and marketing campaigns.
Processes and analyzes business data for efficiency.
Provides backend operations and administrative assistance.
Offers guidance on establishing contact center infrastructure.
Funding Insights of Athena BPO
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Athena BPO
Athena BPO has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include UDS. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Integrated business services are provided across diverse sectors in India.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Athena BPO
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Athena BPO
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Athena Bpo Comparisons
Competitors of Athena BPO
Athena BPO operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Datamatics, Quess, Sutherland and TaskUs, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Provider of end-to-end business process outsourcing services
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Cloud-based text analytics and cognitive automation services are provided.
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| domain | founded_year | HQ Location |
Provider of outsourcing and business services
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| domain | founded_year | HQ Location |
Business process and technology management services are provided globally.
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Provider of customer care and back office support services for multiple sectors
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| domain | founded_year | HQ Location |
Electricity generation and distribution are provided in eastern India.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Athena BPO
When was Athena BPO founded?
Athena BPO was founded in 1990.
Where is Athena BPO located?
Athena BPO is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.
Who is the current CEO of Athena BPO?
Elizabeth Jacob is the current CEO of Athena BPO. They have also founded this company.
How many employees does Athena BPO have?
As of Apr 09, 2024, the latest employee count at Athena BPO is 3,396.
What is the annual revenue of Athena BPO?
Annual revenue of Athena BPO is $17.21M as on Mar 31, 2023.
What does Athena BPO do?
Athena BPO was established in 1990 in Mumbai, India, where business process outsourcing services are delivered. Operations are centered on the BPO sector, supporting various client needs through efficient processes. Leadership is held by Elizabeth Jacob as Founder, CEO, and Chairperson of the CSR Committee. The company maintains its domain at athenabpo.com, with activities based in the Indian market.
Who are the top competitors of Athena BPO?
Athena BPO's top competitors include Quess, Datamatics and TaskUs.
What products or services does Athena BPO offer?
Athena BPO offers Inbound Call Center Services, Outbound Call Center Services, Data Processing Services, Back Office Support Services, and Contact Centre Setup Consulting.
Who are Athena BPO's investors?
Athena BPO has 1 investor. Key investors include UDS.
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