About Automated Analytics
Automated Analytics is a company based in Mumbai (India) founded in 2013 was acquired by Interactive Intelligence in December 2015. It operates as a AI-as-a-Service and Subscription Services. Automated Analytics has raised $500 thousand across 2 funding rounds from investors including Interactive Intelligence. Automated Analytics offers products and services including Call360, TalentTrack, and Marketing 360. Automated Analytics operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Mumbai, India
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website customer360.co
- Social LinkedIn X Facebook YouTube
- Acquired by Interactive Intelligence (Dec 2015)
- Legal Name Automated Analytics Llc
- Total Equity Funding$500K (USD)
in 2 rounds
- Investors
- Acquired byInteractive Intelligence
(Dec 2015)
Products & Services of Automated Analytics
Automated Analytics offers a comprehensive portfolio of products and services, including Call360, TalentTrack, and Marketing 360.
AI-powered call tracking for customer service analytics provided.
Recruitment analytics to reduce hiring costs effectively offered.
Marketing analytics to optimize Google Ads costs delivered.
Apps and channels of Automated Analytics
its YouTube channel Automated Analytics Podcast has 5 subscribers and 6 videos.
Videos from Automated Analytics
The most watched videos on Automated Analytics's YouTube channel, Automated Analytics Podcast (5 subscribers). Click a video to play it here.
More on Automated Analytics Podcast.
Funding Insights of Automated Analytics
Automated Analytics has successfully raised a total of $500K across 2 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $500,000
- Total Rounds 2
- First Round $500,000
(Sep 2013)
All 2 funding rounds of Automated Analytics with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May 2015 | – | Angel Round | – | – | – |
| Sep 2013 | $500,000 | Seed | – | – | – |
1 investors in total: 1 institutional.
Investors in Automated Analytics
Automated Analytics has secured backing from 1 investor. Prominent investors backing the company include Interactive Intelligence.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Unified communication solutions are delivered for contact centers. | 1994 | inin.com | Indianapolis, United States |
Investor details for Automated Analytics
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Timeline of Automated Analytics
4 dated milestones of Automated Analytics across 2 years, from founding to its latest funding, stage changes and deals.
- Founded Automated Analytics is founded.
- Funding First funding round of $500K.
- Funding Latest funding round, Angel Round,.
- Exit Acquired by Interactive Intelligence.
Competitors of Automated Analytics
Automated Analytics operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of Automated Analytics
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Similar companies to Automated Analytics
10 companies that operate in the same segment as Automated Analytics (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Automated Analytics
Automated Analytics was founded in 2013.
Automated Analytics is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.
Automated Analytics is a funded company, having raised a total of $500K across 2 funding rounds to date. The company's 1st funding round was a Seed of $500K, raised on Sep 2013.
Automated Analytics is focused on delivering AI-powered analytics solutions for various business functions. Services are provided across marketing, customer service, compliance, and recruitment sectors. Solutions such as Call360 for call tracking, TalentTrack for recruitment analytics, and Marketing 360 for advertising optimization are offered. Industries including automotive, finance, healthcare, and retail are served with tools to enhance productivity, reduce costs, and improve profitability through data-driven insights.
Automated Analytics's top competitors include Twilio, Genesys and Freshworks.
Automated Analytics offers Call360, TalentTrack, and Marketing 360.
Automated Analytics has 1 investor. Key investors include Interactive Intelligence.
Automated Analytics operates through Automated Analytics Llc.
Yes. Automated Analytics was acquired by Interactive Intelligence in December 2015.