About BBB
BBB is a Business Services company based in Arlington (United States) founded in 1912. Local services and brands are recommended via an online directory. The company has 2 employees. Its website bbb.org draws about 11.2 million monthly visits. Its focus areas include Consumer, Local Services, Multi Services and Listings. Its competitors include Thumbtack, Yelp and Spruce; 3 of its 3 listed competitors have raised funding.
Company details
The Better Business Bureau was founded in 1912 and operates as an online directory for local service businesses in the United States, headquartered in Arlington. Categories such as auto repair and home services are featured, allowing users to access recommendations and contact details including addresses, mobile numbers, and email addresses for providers. Operations focus on facilitating connections between consumers and verified local businesses across various sectors.
- Annual Revenue$35.36 K (USD)as on May 31, 2021
- Net Profit$28.62 K (USD)as on May 31, 2021
- Latest Funding Round$1.37M (USD), Grant
Mar 2012
- Investors
- Employee Count2
Funding Insights of BBB
- Total Rounds 7
- Last Round Grant — $1.37M
- First Round $540,000
(Jul 2008)
- Investors Count 1
All 7 funding rounds of BBB with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
1 investors in total: 1 institutional.
Investors in BBB
BBB has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include HHS.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Public health and human services are overseen by HHS. | 1953 | hhs.gov |
Investor details for BBB
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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Verified entity values are shown only after access is granted.
People of BBB
14 people are tracked at BBB (10 in leadership, 4 in team); the tracked headcount is 2.
| Name | Role | Group |
|---|---|---|
Shannon Siegferth | President & CEO | Leadership |
Brian Baca | President / CEO | Leadership |
David Swope | President & CEO | Leadership |
Cathy Eichele | President/ceo | Leadership |
Fred Elsberry | President | Leadership |
Andy Scoggins | Executive Board Of Director | Leadership |
Blair Looney | President And CEO | Leadership |
Rosalind Scott | President & CEO | Leadership |
Steven McFarland | President And CEO | Leadership |
Amie Mitchell | President/ceo | Leadership |
Malenie Velez | Member Board Of Directors | Team |
Sean Cutting | Chairman Of The Board Of Directors | Team |
Michael Debiase | Executive Board Member | Team |
Matthew J. Farrell | Board Member | Team |
Complete people profiles for BBB
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
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- Board tenure
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Timeline of BBB
3 dated milestones of BBB across 100 years, from founding to its latest funding, stage changes and deals.
- Founded BBB is founded.
- Funding First funding round of $540K.
- Funding Latest funding round, Grant, of $1.4M.
Competitors of BBB
BBB has 3 listed competitors in our database, 3 of them funded. They include Thumbtack, Yelp and Spruce.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| thumbtack.com | 2008 | San Francisco, United States | $698.85M | 641 | App based platform to connect users with local service professionals | |
| yelp.com | 2004 | San Francisco, United States | $56M | 4,872 | Platform for discovering and sharing local businesses | |
| getspruce.com | 2015 | Austin, United States | $39M | 27 | On-demand local services are booked via an online marketplace. |
Detailed competitors of BBB
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
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Web traffic of BBB
The website of BBB (bbb.org) receives about 11.2M visits a month and ranks #5,331 among all websites worldwide, #47 in Home Improvement and Maintenance.
- Monthly visits11.2M
▲ 1.5% vs previous month
- Unique visitors7M
per month
- Global rank#5,331
among all websites
- Category rank#47
Home and Garden · Home Improvement and Maintenance
- Bounce rate54%
- Pages per visit2.9
- Average visit2 min 39 sec
- DevicesDesktop 43% · Mobile 57%
Websites whose visitors overlap most with BBB. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| consumeraffairs.com | 100% | 2.6M | #24,104 | View details | |
ripoffreport.com | ripoffreport.com | 85% | #597,940 | – | |
| consumerreports.org | 80% | 11.9M | #4,441 | View details | |
complaints.com | complaints.com | 76% | – | ||
| pissedconsumer.com | 75% | 2M | #28,229 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for BBB
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Professional Consumer Services
3 companies that operate in the same segment as BBB (Professional Consumer Services) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Waste collection and management services are provided nationwide. | 1968 | Houston, Texas, United States | USD 25.2 B | 61,700 | ||
Water treatment and hygiene solutions are provided for various industries. | 1998 | Fort Mill, South Carolina, United States | USD 486.9 M | USD 88.99 M | 491 | |
Hardware products are retailed through stores and online channels. | 1924 | Oak Brook, Illinois, United States | USD 516.88 M | 14,600 |
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Related news about Bbb
Complete news archive for BBB
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Frequently Asked Questions about BBB
BBB was founded in 1912 and raised its 1st funding round 96 years after it was founded.
BBB is headquartered in Arlington, United States. It is registered at Arlington, Virginia, United States.
Annual revenue of BBB is $35.36K as on May 31, 2021.
The Better Business Bureau was founded in 1912 and operates as an online directory for local service businesses in the United States, headquartered in Arlington. Categories such as auto repair and home services are featured, allowing users to access recommendations and contact details including addresses, mobile numbers, and email addresses for providers. Operations focus on facilitating connections between consumers and verified local businesses across various sectors.
BBB has 1 investor. Key investors include HHS.
The website of BBB receives about 11.2 million visits a month and ranks #5,331 among all websites worldwide.