Busibud

Chandigarh, India Founded: 2013 • Age: 13 yrs
Cloud-based helpdesk platform for SMBs with ticket management is provided.

About Busibud

Busibud is a Technology company based in Chandigarh (India) founded in 2013. Cloud-based helpdesk platform for SMBs with ticket management is provided. The company has 7 employees. Its website busibud.com draws about 14 thousand monthly visits. Its Indian entity Busibud Solutions Private Limited reported revenue of β‚Ή2.45 Cr. Busibud offers products and services including Automated Testing, Automated Training, and Automated Management. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Email. Its competitors include SupportBee and GladMinds; 1 of its 2 listed competitors has raised funding.

Company details

Busibud was founded in 2013 in Chandigarh, India, as a provider of cloud-based helpdesk software targeted at small and medium-sized businesses. Ticket management systems are operated alongside analytics and business process intelligence tools. Automatic ticket assignment, replies, and tagging options are incorporated. Process mapping is facilitated, along with AB testing that analyzes ticket volumes and resolution times. Operations focus on streamlining customer support workflows in the software sector.

  • Headquarters Chandigarh, India
  • Employees 7
  • Sectors
    Technology
  • Email
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  • Website busibud.com
  • Legal Name Busibud Solutions Private Limited
  • Date of Incorporation 10 Mar, 2015
  • Jurisdiction Chandigarh, India
Key Metrics
  • Annual Revenue
    ₹2.45 Cr

    FY 2024 · +28% YoY

  • Net Profit
    ₹27.7 Lakh

    FY 2024 · 11% margin

  • EBITDA
    ₹31.6 Lakh

    FY 2024 · 13% margin

  • Employee Count
    7

Products & Services of Busibud

Busibud offers a comprehensive portfolio of products and services, including Automated Testing, Automated Training, and Automated Management.

Automated Testing
AI Testing Tool

Simulates environments to test and score customer service applicants.

Automated Training
AI Training Platform

Provides AI suggestions for agent onboarding and skill enhancement.

Automated Management
AI Management System

Monitors agent performance using algorithms and data metrics.

Board of directors of Busibud Solutions Private Limited (Busibud)

Busibud Solutions Private Limited is the primary company behind Busibud. The board of Busibud Solutions Private Limited currently have 2 directors; the longest-serving is Maxim Gorky Saini, appointed in 2015.

DirectorDesignationAppointedTenureEntity
Maxim Gorky Saini
DIN 07107963
Director10 Mar 201511 yrs 7 moBusibud Solutions Private Limited
Vikram Saini
DIN 03504776
Director10 Mar 201511 yrs 7 moBusibud Solutions Private Limited

People of Busibud

1 people are tracked at Busibud (1 in leadership); the tracked headcount is 7.

NameRoleGroup
Founder & CEOLeadership
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Financials of Busibud

Figures of Busibud Solutions Private Limited, the primary company behind Busibud, for FY 2024. Revenue was ₹2.45 Cr (+28% year on year). Net profit was ₹27.7 Lakh (11% margin). EBITDA was ₹31.6 Lakh (13% margin). Revenue has grown at a compounded annual rate of +32% over three years and +28% over five years.

  • ₹2.45 CrRevenue · FY 2024 · +28% YoY
  • ₹27.7 LakhNet profit · 11% margin
  • ₹31.6 LakhEBITDA · 13% margin
  • ₹1 LakhPaid-up capital
  • 7Employees (provident fund records)
  • +32%Revenue CAGR, 3 years
  • +28%Revenue CAGR, 5 years

Balance sheet, profit and loss, cash flow and ratios of Busibud Solutions Private Limited are on its company page.

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Detailed financial statements for Busibud

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  • Statement rows
  • Financial ratios
  • Five-year trends
  • Downloads

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Competitors of Busibud

Busibud has 2 listed competitors in our database, 1 of them funded. They include SupportBee and GladMinds.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
supportbee.com2010Bengaluru, India
Online customer support and interaction tool
gladminds.co2013Bengaluru, India$366,9688
Cloud platform connecting brands, channel and customers
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Detailed competitors of Busibud

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Web traffic of Busibud

The website of Busibud (busibud.com) receives about 14.2K visits a month.

  • Monthly visits
    14.2K

    ▼ 1.6% vs previous month

Similar websites

Websites whose visitors overlap most with Busibud. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
naukri.com
100%
29M#1,336View details
foundit.in
88%
6.6M#11,135View details
internshala.com
85%
8.7M#5,746View details
jobs.best-jobs-online.com
jobs.best-jobs-online.com
79%
#21,915–
linkedin.com
23%
1.9B#18View details
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Frequently Asked Questions about Busibud

Busibud was founded in 2013.

Busibud is headquartered in Chandigarh, India.

Busibud has 7 employees.

The primary company behind Busibud, Busibud Solutions Private Limited, reported revenue of β‚Ή2.45 Cr for FY 2024, up 28% year on year.

Busibud was founded in 2013 in Chandigarh, India, as a provider of cloud-based helpdesk software targeted at small and medium-sized businesses. Ticket management systems are operated alongside analytics and business process intelligence tools. Automatic ticket assignment, replies, and tagging options are incorporated. Process mapping is facilitated, along with AB testing that analyzes ticket volumes and resolution times. Operations focus on streamlining customer support workflows in the software sector.

Busibud's top competitors include GladMinds and SupportBee.

Busibud offers Automated Testing, Automated Training, and Automated Management.

Busibud operates through Busibud Solutions Private Limited.

The legal entities of Busibud currently have 2 directors, including Maxim Gorky Saini, Vikram Saini.

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