About SupportBee
SupportBee is a company based in Bengaluru (India) founded in 2010 by Hana Mohan and Nithya Rajaram. SupportBee offers products and services including Ticketing System, Shared Inbox, Knowledge Base, and Customer Portal. SupportBee operates in a competitive market with competitors including Help Scout, TextExpander, Influx, Mojo Helpdesk and GladMinds, among others.
- Headquarter Bengaluru, India
- Founders Hana Mohan, Nithya Rajaram
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Supportbee Inc
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Annual Revenue
Not available
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Net Profit
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EBITDA
Not available
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Latest Funding Round
$40 K (USD), Grant
Nov 01, 2011
- Investors
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Employee Count
Not available
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Products & Services of SupportBee
SupportBee offers a comprehensive portfolio of products and services, including Ticketing System, Shared Inbox, Knowledge Base, and Customer Portal.
Platform for organizing and resolving customer support tickets
Feature for team-based management of customer emails and tickets
System for customers to access answers independently
Online hub for viewing support history and requests
Funding Insights of SupportBee
Investors in SupportBee
SupportBee has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Start-Up Chile.
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Government-backed startup accelerator programs are operated in Chile.
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Investor details for SupportBee
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Investments & Acquisitions by SupportBee
Investment portfolio details for SupportBee
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Financial Statements - SupportBee
Detailed financials for SupportBee
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Supportbee Comparisons
Peer comparison for SupportBee
Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.
- Named peers
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Competitors of SupportBee
SupportBee operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Help Scout, TextExpander, Influx, Mojo Helpdesk and GladMinds, among others.
| Company Name | Domain | Founded year | HQ Location | Description |
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Customer interaction solution using email and live chat solutions
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Text snippets are expanded for customer service productivity.
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Email-based customer support is offered to small and medium businesses.
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Centralizes support requests, assigns tickets, automates tasks for IT and customer service.
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Cloud platform connecting brands, channel and customers
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Detailed competitors of SupportBee
Competitor domains, locations, full profiles, and operating metrics require an active premium plan.
- Domains and locations
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Latest news on Supportbee
Complete news archive for SupportBee
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Frequently Asked Questions about SupportBee
SupportBee was founded in 2010 and raised its 1st funding round 1 year after it was founded.
SupportBee is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.
Hana Mohan is the current CEO of SupportBee. They have also founded this company.
SupportBee was founded in 2010 in Bengaluru, India, as a cloud-hosted helpdesk solution targeted at small and medium businesses. Email support is facilitated through management tools, ticketing systems, and importing capabilities. Reports on key metrics are generated to track performance. Operations focus on customer interaction in the software-as-a-service sector, with services delivered remotely to users worldwide.
SupportBee's top competitors include Help Scout, Drag and TextExpander.
SupportBee offers Ticketing System, Shared Inbox, Knowledge Base, and Customer Portal.
SupportBee has 1 investor. Key investors include Start-Up Chile.