About SupportBee
SupportBee is a company based in Bengaluru (India) founded in 2010 by Hana Mohan and Nithya Rajaram.. SupportBee offers products and services including Ticketing System, Shared Inbox, Knowledge Base, and Customer Portal. SupportBee operates in a competitive market with competitors including Help Scout, TextExpander, Influx, Mojo Helpdesk and GladMinds, among others.
- Headquarter Bengaluru, India
- Founders Hana Mohan, Nithya Rajaram
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Supportbee Inc
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
$40 K (USD), Grant
Nov 01, 2011
- Investors
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Employee Count
Employee Count
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Products & Services of SupportBee
SupportBee offers a comprehensive portfolio of products and services, including Ticketing System, Shared Inbox, Knowledge Base, and Customer Portal. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for organizing and resolving customer support tickets
Feature for team-based management of customer emails and tickets
System for customers to access answers independently
Online hub for viewing support history and requests
Funding Insights of SupportBee
- Total Funding Total Funding
- Total Rounds 1
- Last Round Grant — $40,000
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First Round
First Round
(01 Nov 2011)
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Nov, 2011 | Amount | Grant - SupportBee | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in SupportBee
SupportBee has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Start-Up Chile. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Government-backed startup accelerator programs are operated in Chile.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by SupportBee
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - SupportBee
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Supportbee Comparisons
Competitors of SupportBee
SupportBee operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Help Scout, TextExpander, Influx, Mojo Helpdesk and GladMinds, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Customer interaction solution using email and live chat solutions
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| domain | founded_year | HQ Location |
Text snippets are expanded for customer service productivity.
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| domain | founded_year | HQ Location |
Email-based customer support is offered to small and medium businesses.
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| domain | founded_year | HQ Location |
Centralizes support requests, assigns tickets, automates tasks for IT and customer service.
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| domain | founded_year | HQ Location |
Cloud platform connecting brands, channel and customers
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about SupportBee
When was SupportBee founded?
SupportBee was founded in 2010 and raised its 1st funding round 1 year after it was founded.
Where is SupportBee located?
SupportBee is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.
Who is the current CEO of SupportBee?
Hana Mohan is the current CEO of SupportBee. They have also founded this company.
What does SupportBee do?
SupportBee was founded in 2010 in Bengaluru, India, as a cloud-hosted helpdesk solution targeted at small and medium businesses. Email support is facilitated through management tools, ticketing systems, and importing capabilities. Reports on key metrics are generated to track performance. Operations focus on customer interaction in the software-as-a-service sector, with services delivered remotely to users worldwide.
Who are the top competitors of SupportBee?
SupportBee's top competitors include Help Scout, Drag and TextExpander.
What products or services does SupportBee offer?
SupportBee offers Ticketing System, Shared Inbox, Knowledge Base, and Customer Portal.
Who are SupportBee's investors?
SupportBee has 1 investor. Key investors include Start-Up Chile.
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