About Desk.com
Desk.com is a company based in San Francisco (United States) founded in 2009. Desk.com has raised $5.2 million across 2 funding rounds from investors including Social Leverage, Bullpen Capital and Index Ventures. Desk.com operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Total Equity Funding$5.2M (USD)
in 2 rounds
- Latest Funding Round$3M (USD), Series A
Jan 2011
- InvestorsSocial Leverage
& 3 more
Funding Insights of Desk.com
Desk.com has successfully raised a total of $5.2M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $3 million completed in January 2011. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $5.2M
- Total Rounds 2
- Last Round Series A — $3M
- First Round $2.2M
(Apr 2010)
- Investors Count 4
All 2 funding rounds of Desk.com with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2011 | $3M | Series A | – | – | |
| Apr 2010 | $2.2M | Series A | – | – |
4 investors in total: 4 institutional.
Investors in Desk.com
Desk.com has secured backing from 4 investors, including venture fund investors. Prominent investors backing the company include Social Leverage, Bullpen Capital and Index Ventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Seed & early stage tech-focused venture capital firm investing in the US and Canada | – | bullpencap.com | San Francisco, United States | |
Venture capital investments in technology startups and entrepreneurs. | – | indexventures.com | - | |
Venture capital firm supporting AI founders through investments and community. | – | trueventures.com | - | |
Venture capital firm and fund of funds focused on fintech, Adtech, and multiple sectors | 2009 | socialleverage.com | Scottsdale, United States |
Investor details for Desk.com
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Timeline of Desk.com
3 dated milestones of Desk.com across 2 years, from founding to its latest funding, stage changes and deals.
- Founded Desk.com is founded.
- Funding First funding round of $2.2M.
- Funding Latest funding round, Series A, of $3.0M.
Competitors of Desk.com
Desk.com operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| sinch.com | 2008 | Stockholm, Sweden | $12M | 7,286 | Provider of customer communications management platform | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. |
Detailed competitors of Desk.com
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Desk.com
Websites that share an audience with Desk.com (desk.com).
Websites whose visitors overlap most with Desk.com. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
freshdesk.com | freshdesk.com | 100% | – | #2,515 | – |
| zendesk.com | 94% | 73.5M | #366 | View details | |
| happyfox.com | 90% | 680.7K | #69,956 | View details | |
blog.soundtraining.net | blog.soundtraining.net | 74% | – | – | – |
| h2desk.com | 74% | 680.7K | – | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 23 similar websites and full traffic analytics for Desk.com
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 23 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Desk.Com
Complete news archive for Desk.com
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Desk.com
10 companies that operate in the same segment as Desk.com (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Frequently Asked Questions about Desk.com
Desk.com was founded in 2009 and raised its 1st funding round 1 year after it was founded.
Desk.com is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Desk.com is a funded company, having raised a total of $5.2M across 2 funding rounds to date. The company's 1st funding round was a Series A of $2.2M, raised on Apr 2010.
Multichannel customer service help desk. Provides multi-channel online helpdesk with automatic ticket assigning to support representatives with productivity tools built-in to support, engage and retain customers for SMBs. With knowledgebase and community forums it provides customer self-service across all channels. With pre-configured reports, agent performance reports and business insights it helps to optimize the services. Supports integration with 3rd party apps and platforms to provide a single place to provide services.
Desk.com's top competitors include Twilio, Genesys and Freshworks.
Desk.com has 4 investors. Key investors include Social Leverage, Bullpen Capital, Index Ventures, and True Ventures.