Call Time
About Call Time
Call Time is a company based in Sydney (Australia) was acquired by Interactive Intelligence in July 2011. Call Time offers products and services including Contact Centre Software, Business Phone Systems, Predictive Dialler, Live Chat, and Cloud Servers. Call Time operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
- Headquarter Sydney, Australia
- SectorsTechnology
- Website calltime.com.au
- Social LinkedIn Facebook
- Acquired by Interactive Intelligence (Jul 2011)
- Investors
- Acquired byInteractive Intelligence
(Jul 2011)
Products & Services of Call Time
Call Time offers a comprehensive portfolio of products and services, including Contact Centre Software, Business Phone Systems, Predictive Dialler, Live Chat, and Cloud Servers.
Manages customer calls and interactions for better resolutions.
Provides PBX solutions for efficient business communications.
Automates outbound calls to improve contact center efficiency.
Enables real-time chat for enhanced customer support.
Offers hosting solutions for reliable business data storage.
Investors in Call Time
Call Time has secured backing from 1 investor. Prominent investors backing the company include Interactive Intelligence.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Unified communication solutions are delivered for contact centers. | 1994 | inin.com | Indianapolis, United States |
Investor details for Call Time
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People of Call Time
1 people are tracked at Call Time (1 in leadership).
| Name | Role | Group |
|---|---|---|
Donald E Brown | CEO | Leadership |
Complete people profiles for Call Time
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Competitors of Call Time
Call Time operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of Call Time
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- Full competitor set
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Verified entity values are shown only after access is granted.
Similar companies to Call Time
10 companies that operate in the same segment as Call Time (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Call Time
Call Time is headquartered in Sydney, Australia. It is registered at Sydney, New South Wales, Australia.
Donald E Brown is the current CEO of Call Time.
Call Time is headquartered in Sydney, Australia, with operations centered on the local market via its domain calltime.com.au. Contact center solutions are provided, focusing on customer interaction services within the telecommunications and support sector. Leadership is held by CEO Donald E Brown. Specific service details, such as inbound or outbound handling, are not outlined in available data, but activities align with standard contact center functions.
Call Time's top competitors include Twilio, Genesys and Freshworks.
Call Time offers Contact Centre Software, Business Phone Systems, Predictive Dialler, Live Chat, and Cloud Servers.
Call Time has 1 investor. Key investors include Interactive Intelligence.
Yes. Call Time was acquired by Interactive Intelligence in July 2011.