About Callware
Callware is a company based in Madrid (Spain) founded in 2001 was acquired by Sabio in January 2019. Callware offers products and services including Conversational AI, Digital AI, Auto-summarisation, and Channel Deflection. Callware operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Madrid, Spain
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Sectors
Technology
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Phone
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Website
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Social
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Products & Services of Callware
Callware offers a comprehensive portfolio of products and services, including Conversational AI, Digital AI, Auto-summarisation, and Channel Deflection.
Resolves customer enquiries using NLP for efficient phone interactions.
Handles online customer journeys to reduce service costs and handling time.
Automates call summaries to save time and improve agent experiences.
Redirects enquiries to lower-cost channels for better efficiency.
Funding Insights of Callware
Detailed funding history for Callware
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Investors in Callware
Callware has secured backing from 1 investor. Prominent investors backing the company include Sabio.
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Cloud-based platform for contact centre performance management is utilized.
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Investor details for Callware
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Investments & Acquisitions by Callware
Investment portfolio details for Callware
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Financial Statements - Callware
Detailed financials for Callware
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Callware Comparisons
Peer comparison for Callware
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Competitors of Callware
Callware operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Provider of customer communications management platform
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Detailed competitors of Callware
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Latest news on Callware
Complete news archive for Callware
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Frequently Asked Questions about Callware
Callware was founded in 2001.
Callware is headquartered in Madrid, Spain. It is registered at Madrid, Madrid, Spain.
Callware was founded in 2001 and is headquartered in Madrid, Spain. A cloud-based platform is provided for contact center operations within the telecommunications sector. Services include multichannel customer engagement, workforce optimization, and unified communications. These solutions are delivered to support business communication needs across various industries.
Callware's top competitors include Twilio, Genesys and Freshworks.
Callware offers Conversational AI, Digital AI, Auto-summarisation, and Channel Deflection.
Callware has 1 investor. Key investors include Sabio.