About Sabio
Sabio is a company based in London (United Kingdom) founded in 1998. Sabio has raised $29.25 million across 3 funding rounds from investors including Horizon Capital. Sabio has completed 13 acquisitions, including Bright Index, Callware and Coverage Communication. Sabio offers products and services including AI and Automation, Workforce Optimisation, and Cloud Transformation. Sabio operates in a competitive market with competitors including Observe.AI, CallMiner, Invoca, Gridspace and Convin, among others.
- Total Equity Funding$29.25M (USD)
in 3 rounds
- Latest Funding Round$11.47K (USD), Unspecified
Jun 2019
- Investors
- Investments & AcquisitionsBright Index
& 12 more
Products & Services of Sabio
Sabio offers a comprehensive portfolio of products and services, including AI and Automation, Workforce Optimisation, and Cloud Transformation.
Automates customer interactions to reduce costs and improve efficiency.
Enhances agent performance and reduces attrition in contact centers.
Manages migrations for better innovation and operational efficiency.
Apps and channels of Sabio
its YouTube channel Sabio Group has 580 subscribers and 30 videos.
Videos from Sabio
The most watched videos on Sabio's YouTube channel, Sabio Group (580 subscribers). Click a video to play it here.
More on Sabio Group.
Funding Insights of Sabio
Sabio has successfully raised a total of $29.25M across 3 strategic funding rounds. The most recent funding activity was a Unspecified round of $11.47 thousand completed in June 2019. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $29.25M
- Total Rounds 3
- Last Round Unspecified — $11,465
- First Round $29.07M
(Jun 2016)
- Investors Count 1
All 3 funding rounds of Sabio with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2019 | $11,465 | Unspecified | – | – | – |
| Mar 2018 | $168,067 | Unspecified | – | – | – |
| Jun 2016 | $29.07M | Private Equity Round | – | – |
1 investors in total: 1 institutional.
Investors in Sabio
Sabio has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Horizon Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Private equity firm focused on technology and services sectors | – | horizoncapital.co.uk | London, United Kingdom |
Investor details for Sabio
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
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Verified entity values are shown only after access is granted.
People of Sabio
156 people are tracked at Sabio (45 in leadership, 111 in team).
| Name | Role | Group |
|---|---|---|
Andy Roberts | CEO | Leadership |
Rob Scutchings | CTO | Leadership |
Marta Garcia | Head Of Managed Services Spain | Leadership |
Calum Kerr | Client Director | Leadership |
James Stevenson | Group Head Of Professional Services | Leadership |
Alan Milburn | Commercial Director | Leadership |
Paul Moore | Head Of Support Services | Leadership |
Daniel Seaborne | Managing Director - UK & South Africa | Leadership |
Lucy F. | Head Of Legal | Leadership |
Ioan MacRae | Chief Revenue Officer (cro) | Leadership |
Michael Andrews | Chief Officer - Go To Market | Leadership |
Jill Berry | Head Of People UK And APAC | Leadership |
Stuart Dorman | Chief Innovation Officer | Leadership |
Jonatan Conill | Head Of Genesys Solutions | Leadership |
Ben le Feuvre | Head Of Network Services | Leadership |
David Kime | Client Director | Leadership |
Gillian Taylor | Head Of Professional Services Development | Leadership |
Inaki Blanco Acosta | Head Of Professional Services - Spain | Leadership |
Daniel Harding | Head Of UK Pre-sales | Leadership |
Melodie Hindmarch | Head Of Field & Product Marketing | Leadership |
136 more people are available in the full profile.
Complete people profiles for Sabio
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Sabio
Sabio has strategically engaged in corporate development activities, having acquired 13 companies. Notable acquisitions include Bright Index, Callware and Coverage Communication.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Provider of app for managing mental health | peoplematter.tech | Bournemouth, United Kingdom | 2017 | Jul 2022 | •••• | |
Video ads are targeted to streaming viewers using captured data. | vidillion.com | Las Vegas, United States | 2004 | Feb 2022 | •••• | |
Real-time automated monitoring of marketing content and compliance is provided. | fonetic.com | Madrid, Spain | 2006 | Mar 2021 | •••• | |
Utility and civil infrastructure reinstatement services are provided. | makepositive.com | London, United Kingdom | 2002 | Mar 2021 | •••• | |
Sabio Group is engaged in providing customer experience solutions. | anana.com | Bristol, United Kingdom | 2001 | Oct 2020 | •••• | |
O&M services for communications infrastructure are provided. | coverage-communication.com | Chatenay Malabry, France | 2007 | Jul 2020 | •••• | |
Specialized Twilio-based solutions are designed for contact centers. | dvelp.co.uk | London, United Kingdom | 2015 | Mar 2020 | •••• | |
Strategic management consulting services are offered by Team Vision. | teamvision.es | Majadahonda, Spain | 1990 | Jan 2020 | •••• | |
Cloud-based contact center solutions are offered through multichannel engagement. | callware-vt.com | Madrid, Spain | 2001 | Jan 2019 | •••• | |
Chat-bots and virtual assistants are developed using NLP techniques. | flexanswer.com | Singapore | 0 | Dec 2018 | •••• |
Complete acquisition details for Sabio
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
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- Complete history
- Exports
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Timeline of Sabio
13 dated milestones of Sabio across 24 years, from founding to its latest funding, stage changes and deals.
- Founded Sabio is founded.
- Funding First funding round of $29.1M.
- Acquisition Acquires flexAnswer.
- Acquisition Acquires Callware.
- Funding Latest funding round, Unspecified, of $11K.
- Acquisition Acquires Team vision.
- Acquisition Acquires DVELP.
- Acquisition Acquires Coverage Communication.
- Acquisition Acquires Sabio.
- Acquisition Acquires Make Positive.
- Acquisition Acquires Fonetic.
- Acquisition Acquires Vidillion.
- Acquisition Acquires People Matter.
Competitors of Sabio
Sabio operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, CallMiner, Invoca, Gridspace and Convin, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| callminer.com | 2002 | Waltham, United States | $145.1M | 293 | Cloud and AI-based conversational analytics are delivered by CallMiner. | |
| invoca.com | 2008 | Santa Barbara, United States | $204.78M | 355 | Platform that connects marketing and sales teams to track and optimise the buying journey | |
| gridspace.com | 2012 | California, United States | $7.6M | 31 | Cloud based platform offering speech analytics solutions | |
| convin.ai | 2020 | Bengaluru, India | $8.94M | 141 | AI-powered conversation intelligence is provided for contact centers. | |
| tethr.com | 2012 | Austin, United States | $92.78M | 50 | Conversation intelligence platform provided for customer experience analysis. | |
| provana.com | 2001 | Lisle, United States | – | 3,014 | Automated compliance management and speech analytics software is delivered. | |
| aveni.ai | 2018 | Edinburgh, United Kingdom | $19.69M | 27 | NLP-based platform is provided for customer conversation analytics. | |
| edgetier.com | 2015 | Dublin, Ireland | $8.14M | – | AI based customer service software |
Detailed competitors of Sabio
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Sabio
The website of Sabio (sabiogroup.com) receives about 12.5K visits a month.
- Monthly visits12.5K
▲ 24.4% vs previous month
Websites whose visitors overlap most with Sabio. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
crm.consulting | crm.consulting | 100% | – | #1,532,335 | – |
| contact-centres.com | 88% | 7.2K | #3,189,017 | View details | |
| verint.com | 82% | 212.8K | #241,380 | View details | |
ziptone.nl | ziptone.nl | 71% | – | #2,340,080 | – |
| viking-direct.co.uk | 33% | 703.3K | #69,372 | View details |
Latest news on Sabio
Complete news archive for Sabio
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Sabio
10 companies that operate in the same segment as Sabio (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Sabio
Sabio was founded in 1998 and raised its 1st funding round 18 years after it was founded.
Sabio is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.
Andy Roberts is the current CEO of Sabio.
Sabio is a funded company, having raised a total of $29.25M across 3 funding rounds to date. The company's 1st funding round was a Private Equity Round of $29.07M, raised on Jun 2016.
Cloud based contact centre performance management platform. The platform offers digital engagement reporting tools that helps users to analyze and optimize customer support service. It provides voice traffic analysis tool to identify issues in telephone support, digital traffic analysis tool that provides insights into customers online behaviour, speech and text analytics to monitor the voice and text interactions. Offering includes contact center technology, contact center compliance, and networking solutions.
Sabio's top competitors include Observe.AI, Invoca and CallMiner.
Sabio offers AI and Automation, Workforce Optimisation, and Cloud Transformation.
Sabio has made 13 acquisitions, including Bright Index, Callware, and Coverage Communication.
Sabio has 1 investor. Key investors include Horizon Capital.
Sabio operates through Sabio Ltd.