
flexAnswer
About flexAnswer
flexAnswer is a company based in Singapore was acquired by Sabio in December 2018. flexAnswer offers products and services including Virtual Assistant Platform and Contact Centre Solutions. flexAnswer operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter Singapore
- SectorsTechnology
- Emailβ’β’β’β’β’β’β’β’
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- Website flexanswer.com
- Social LinkedIn Facebook YouTube
- Acquired by Sabio (Dec 2018)
- Legal Name The Sabio Group
Products & Services of flexAnswer
flexAnswer offers a comprehensive portfolio of products and services, including Virtual Assistant Platform and Contact Centre Solutions.
Platform for automated customer support using NLP and machine learning.
Tools for optimizing digital and voice customer interactions.
Apps and channels of flexAnswer
its YouTube channel Sabio Group has 580 subscribers and 30 videos.
Videos from flexAnswer
The most watched videos on flexAnswer's YouTube channel, Sabio Group (580 subscribers). Click a video to play it here.
More on Sabio Group.
Investors in flexAnswer
flexAnswer has secured backing from 1 investor. Prominent investors backing the company include Sabio.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud-based platform for contact centre performance management is utilized. | 1998 | sabiogroup.com | London, United Kingdom |
Investor details for flexAnswer
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- Complete investor list
- Round participation
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Competitors of flexAnswer
flexAnswer operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| 247.ai | 2000 | San Jose, United States | $22M | – | AI-powered platforms and services for customer experience management are provided. | |
| kustomer.com | 2015 | New York, United States | $263.5M | – | Cloud-based customer service CRM platform |
Detailed competitors of flexAnswer
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- Full competitor set
- Operating metrics
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Verified entity values are shown only after access is granted.
Web traffic of flexAnswer
Websites that share an audience with flexAnswer (flexanswer.com).
Websites whose visitors overlap most with flexAnswer. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| amazon.com | 100% | 2.7B | #9 | View details | |
| desk.com | 96% | – | – | View details | |
wisegeek.com | wisegeek.com | 69% | – | #5,402,931 | β |
Latest news on Flexanswer
Complete news archive for flexAnswer
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to flexAnswer
10 companies that operate in the same segment as flexAnswer (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | – | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 305 M | USD 2.49 M | 57 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 |
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Frequently Asked Questions about flexAnswer
flexAnswer is headquartered in Singapore.
Web-based solutions such as virtual assistants and chat-bots for customer service applications are created by flexAnswer through NLP techniques. English-language questions are processed by these tools. The iChat chatbot is provided with customization options to meet client needs. Content management for bot responses is enabled via flexAnswer KB. Core NLP technology is owned and integrated into all products. Operations are based in Singapore, with the domain flexanswer.com.
flexAnswer's top competitors include Twilio, Freshworks and Dialpad.
flexAnswer offers Virtual Assistant Platform and Contact Centre Solutions.
flexAnswer has 1 investor. Key investors include Sabio.
flexAnswer operates through The Sabio Group.
Yes. flexAnswer was acquired by Sabio in December 2018.
