About Fonetic
Fonetic is a company based in Madrid (Spain) founded in 2006 was acquired by Sabio in March 2021. Fonetic offers products and services including Conversational AI, Digital AI, Auto-summarisation, Channel Deflection, and Workforce Management Optimization. Fonetic operates in a competitive market with competitors including Symphony, Observe.AI, Kyriba, Hearsay Systems and CallMiner, among others.
- Headquarter Madrid, Spain
- SectorsTechnologyFinancial Services
- Website fonetic.com
- Social LinkedIn X YouTube
- Acquired by Sabio (Mar 2021)
Products & Services of Fonetic
Fonetic offers a comprehensive portfolio of products and services, including Conversational AI, Digital AI, Auto-summarisation, Channel Deflection, and Workforce Management Optimization.
AI tool for resolving customer enquiries efficiently via NLP.
Handles online customer journeys to reduce service costs.
Automates call summaries to improve agent productivity.
Redirects enquiries to lower-cost channels using AI.
Optimizes agent scheduling and skills for efficiency.
Apps and channels of Fonetic
its YouTube channel Sabio Group has 580 subscribers and 30 videos.
Videos from Fonetic
The most watched videos on Fonetic's YouTube channel, Sabio Group (580 subscribers). Click a video to play it here.
More on Sabio Group.
Investors in Fonetic
Fonetic has secured backing from 1 investor. Prominent investors backing the company include Sabio.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud-based platform for contact centre performance management is utilized. | 1998 | sabiogroup.com | London, United Kingdom |
Investor details for Fonetic
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People of Fonetic
6 people are tracked at Fonetic (1 in leadership, 5 in team).
| Name | Role | Group |
|---|---|---|
Juan Manuel Soto | Founder | Leadership |
Tomas Perez Garcia | CISO & Speech Analytics Technical Expert | Team |
Caroline Norris | Marketing Manager | Team |
Agar Alonso | Lingüista Computacional | Team |
Marta Aguirrezabala | Ingeniero De Software | Team |
Adolfo Sanz de Santiago | Ingeniero De Software | Team |
Complete people profiles for Fonetic
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Timeline of Fonetic
2 dated milestones of Fonetic across 15 years, from founding to its latest funding, stage changes and deals.
- Founded Fonetic is founded.
- Exit Acquired by Sabio.
Competitors of Fonetic
Fonetic operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Symphony, Observe.AI, Kyriba, Hearsay Systems and CallMiner, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| symphony.com | 2014 | New York, United States | $461M | – | Compliance management solutions for financial institutions | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| kyriba.com | 2000 | San Diego, United States | $160.68M | 334 | Cloud-based treasury automation and risk management solutions are provided. | |
| hearsaysystems.com | 2009 | San Francisco, United States | $81M | 168 | Marketing analytics platform is utilized for financial services customer engagement. | |
| callminer.com | 2002 | Waltham, United States | $145.1M | 293 | Cloud and AI-based conversational analytics are delivered by CallMiner. | |
| earnix.com | 2001 | Givatayim, Israel | $97.5M | – | AI based marketing analytics and data monitoring solutions for insurers and banks | |
| simplenexus.com | 2011 | Draper, United States | $128M | 113 | Loan life cycle management platforms are developed for mortgage lenders. | |
| invoca.com | 2008 | Santa Barbara, United States | $204.78M | 355 | Platform that connects marketing and sales teams to track and optimise the buying journey | |
| datamaran.com | 2014 | London, United Kingdom | $53.63M | 34 | AI platform used to transform ESG data into actionable insights. |
Detailed competitors of Fonetic
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Latest news on Fonetic
Complete news archive for Fonetic
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Similar companies to Fonetic
10 companies that operate in the same segment as Fonetic (GRC, Risk & Compliance Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cybersecurity and zero trust solutions are delivered for secure networks. | 2007 | San Jose, California, United States | USD 148 M | USD 3.35 B | 2,241 | |
Platform that provides data analysis and management solutions | 2003 | Denver, Colorado, United States | USD 2.46 B | USD 2.87 B | 3,940 | |
Identity and access management solutions are provided for developers. | 2013 | Bellevue, Washington, United States | USD 332.75 M | – | – | |
Cloud security posture management solutions are provided by the platform. | 2000 | Sunnyvale, California, United States | USD 54.2 M | USD 6.8 B | 14,140 | |
Digital workplace safety tools for inspections and audits are provided. | 2004 | Surry Hills, New South Wales, Australia | USD 297.93 M | – | – | |
Compliance and risk management platform is offered to enterprises. | 2016 | San Francisco, California, United States | USD 503.05 M | – | – | |
Cloud-based tax compliance solutions are delivered for businesses worldwide. | 2004 | Seattle, Washington, United States | USD 342.97 M | USD 65.53 M | 1,623 | |
Hybrid cloud infrastructure solutions are delivered for business management. | 1977 | Austin, Texas, United States | – | USD 1.79 B | 8,890 | |
Cloud based identity governance and administration software | 2005 | Austin, Texas, United States | USD 26.65 M | USD 1.07 B | 2,740 | |
Online payment solutions are offered to consumers and businesses. | 1998 | San Jose, California, United States | USD 216 M | USD 31.79 B | 24,400 |
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Frequently Asked Questions about Fonetic
Fonetic was founded in 2006.
Fonetic is headquartered in Madrid, Spain. It is registered at Madrid, Madrid, Spain.
Fonetic was established in 2006 and is based in Madrid, Spain. Real-time automated monitoring solutions for marketing content and compliance are offered, with client behaviors decoded and business impacts measured. Recommendations for actions to enhance retention, customer experience, and cost reduction are generated. Additionally, record-keeping compliance solutions for financial trading are supplied to banks and the financial sector.
Fonetic's top competitors include Symphony, Observe.AI and Kyriba.
Fonetic offers Conversational AI, Digital AI, Auto-summarisation, Channel Deflection, and Workforce Management Optimization.
Fonetic has 1 investor. Key investors include Sabio.
Yes. Fonetic was acquired by Sabio in March 2021.