About Capacity
Capacity is a company based in Sunnyvale (United States) founded in 2011 was acquired by CloudFlare in December 2020. It operates as a SaaS (Software-as-a-Service) and Managed Services. Capacity offers products and services including Intelligent Virtual Agents, Agent Assist + Live Support, and Conversational AI. Capacity operates in a competitive market with competitors including Book My Order, among others.
- Headquarter Sunnyvale, United States
- SectorsTechnologyRetail
- Website category Lifestyle · Fashion and Apparel
- Email••••••••
- Website letslinc.com
- Social LinkedIn X Facebook Instagram
- Acquired by CloudFlare (Dec 2020)
- Legal Name Dp-Dock Gmbh
- InvestorsCloudFlare
& 1 more
- Acquired byCloudFlare
(Dec 2020)
Products & Services of Capacity
Capacity offers a comprehensive portfolio of products and services, including Intelligent Virtual Agents, Agent Assist + Live Support, and Conversational AI.
AI agents handle customer queries across multiple channels.
Real-time AI suggestions support live agent interactions.
Speech recognition and branded voices enhance customer engagement.
Funding Insights of Capacity
- Total Rounds 1
- Investors Count 1
All 1 funding rounds of Capacity with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep 2014 | – | Seed | – | – |
2 investors in total: 2 institutional.
Investors in Capacity
Capacity has secured backing from 2 investors, including venture fund and institutional investors. Prominent investors backing the company include CloudFlare and Plug and Play Tech Center.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Startups are accelerated and invested in across multiple tech sectors. | 2006 | plugandplaytechcenter.com | Sunnyvale, United States | |
Cloud based website security solutions | 2009 | cloudflare.com | San Francisco, United States |
Investor details for Capacity
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Capacity
9 people are tracked at Capacity (3 in leadership, 6 in team).
| Name | Role | Group |
|---|---|---|
Sam Kaneda | External Board of Director | Leadership |
Yousuf Allidina | Director, Demand Marketing | Leadership |
Dennis H Wu | Chief Technology Officer, Co-founder | Leadership |
Anupriya . | Software Engineer | Team |
Kwan Wu | Software Engineer | Team |
Cheng-Chi, Christine Ma | Senior Product Manager | Team |
Astam Aliyev | Software Engineer | Team |
名昱 簡 | Senior Backend Software Engineer | Team |
Ting-Yi Yang | Principal Software Engineer | Team |
Complete people profiles for Capacity
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Capacity
3 dated milestones of Capacity across 9 years, from founding to its latest funding, stage changes and deals.
- Founded Capacity is founded.
- Funding First funding round.
- Exit Acquired by CloudFlare.
Competitors of Capacity
Capacity operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Book My Order, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| bookmyorder.net | 2019 | New Delhi, India | – | – | Provides mobile apps and software for export management and ordering systems. |
Detailed competitors of Capacity
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Capacity
The website of Capacity (letslinc.com) receives about 520K visits a month and ranks #66,428 among all websites worldwide, #3,268 in Fashion and Apparel.
- Monthly visits520K
▼ 52.6% vs previous month
- Unique visitors343.8K
per month
- Global rank#66,428
among all websites
- Category rank#3,268
Lifestyle · Fashion and Apparel
- Bounce rate69%
- Pages per visit1.8
- Average visit1 min 35 sec
- DevicesDesktop 14% · Mobile 86%
Websites whose visitors overlap most with Capacity. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| ezcontacts.com | 100% | 1.8M | #20,996 | View details | |
| talbots.com | 99% | 4.4M | #7,480 | View details | |
| pacsun.com | 90% | 12.2M | #1,938 | View details | |
| garnethill.com | 87% | 680.7K | #35,329 | View details | |
| tillys.com | 85% | 3.6M | #6,032 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 33 similar websites and full traffic analytics for Capacity
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 33 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Capacity
Complete news archive for Capacity
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Capacity
10 companies that operate in the same segment as Capacity (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | – | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 305 M | USD 2.49 M | 57 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 |
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Frequently Asked Questions about Capacity
Capacity was founded in 2011 and raised its 1st funding round 3 years after it was founded.
Capacity is headquartered in Sunnyvale, United States. It is registered at Sunnyvale, California, United States.
Capacity is focused on delivering AI-driven customer support solutions tailored for the retail and e-commerce sectors. The company provides intelligent virtual agents, conversational AI, and agent assist tools to automate customer interactions across chat, SMS, email, and voice channels. Solutions are designed to reduce handle time, increase deflections, and boost conversions through personalized engagement. Capacity serves industries such as banking, education, healthcare, and insurance, with integrations for major e-commerce platforms like Shopify. Emphasis is placed on enhancing customer satisfaction, loyalty, and operational efficiency without increasing headcount.
Capacity's top competitors include Book My Order.
Capacity offers Intelligent Virtual Agents, Agent Assist + Live Support, and Conversational AI.
Capacity has 2 investors. Key investors include CloudFlare, and Plug and Play Tech Center.
Capacity operates through Dp-Dock Gmbh.
Yes. Capacity was acquired by CloudFlare in December 2020.
The website of Capacity receives about 520 thousand visits a month and ranks #66,428 among all websites worldwide.