About Ciboodle
Ciboodle is a Technology company based in Glasgow (United Kingdom) founded in 1986, and was acquired by KANA Software in July 2012. Multi-channel contact center software manages customer service interactions. The company was acqui-hired. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel.
Company details
Founded in 1986 in Glasgow, United Kingdom, Ciboodle operates in the CRM software sector for contact centers. Customer service and sales interactions are handled through front-office tools worldwide. Services encompass a unified sales and service desktop, case management solutions, web self-service platforms, and customer community features. Engagement across social channels is supported for global operations.
- Headquarters Glasgow, United Kingdom
- Stage Acquired
- SectorsTechnology
- Website sword-ciboodle.com
- Social X
- Acquired by KANA Software (Jul 2012)
- Investors
- Acquired byKANA Software
(Jul 2012)
Investors in Ciboodle
Ciboodle has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include KANA Software.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Customer engagement optimization solutions are provided to businesses and agencies. | 1996 | kana.com | Dallas, United States |
Investor details for Ciboodle
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- Complete investor list
- Round participation
- Investor portfolios
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Timeline of Ciboodle
2 dated milestones of Ciboodle across 26 years, from founding to its latest funding, stage changes and deals.
- Founded Ciboodle is founded.
- Exit Acquired by KANA Software.
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Frequently Asked Questions about Ciboodle
Ciboodle was founded in 1986.
Ciboodle is headquartered in Glasgow, United Kingdom. It is registered at Glasgow, Scotland, United Kingdom.
Founded in 1986 in Glasgow, United Kingdom, Ciboodle operates in the CRM software sector for contact centers. Customer service and sales interactions are handled through front-office tools worldwide. Services encompass a unified sales and service desktop, case management solutions, web self-service platforms, and customer community features. Engagement across social channels is supported for global operations.
Ciboodle has 1 investor. Key investors include KANA Software.
Yes. Ciboodle was acquired by KANA Software in July 2012.