About Crescendo.ai
Crescendo.ai is a company based in Geneve (Switzerland) by Slava Zhakov, Andy Lee, Anand Chandrasekaran, and Matt Price.. Crescendo.ai has raised $50 million across 1 funding round from investors including Alorica, General Catalyst and Celesta. Crescendo.ai has completed 1 acquisition, including PartnerHero. Crescendo.ai offers products and services including Omnichannel AI, Human in the Loop, Insights & Reporting, Apps & Integrations, and Agentic AI Managed Service. Crescendo.ai operates in a competitive market with competitors including SRI, Kakao Brain, ETRI, MILA and Google DeepMind, among others.
- Headquarter Geneve, Switzerland
- Founders Slava Zhakov, Andy Lee, Anand Chandrasekaran, Matt Price
-
Sectors
Technology
-
Phone
*********
-
Website
*********
-
Social
*********
-
Annual Revenue
-
Net Profit
-
EBITDA
-
Total Equity Funding
$50 M (USD)
in 1 rounds
-
Latest Funding Round
$50 M (USD), Series C
Oct 02, 2024
-
Investors
Alorica
& 2 more
-
Employee Count
Employee Count
- Investments & Acquisitions
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Products & Services of Crescendo.ai
Crescendo.ai offers a comprehensive portfolio of products and services, including Omnichannel AI, Human in the Loop, Insights & Reporting, Apps & Integrations, and Agentic AI Managed Service. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Delivers conversational AI for multi-channel customer support.
Combines human experts with AI for handling complex inquiries.
Analyzes interactions to provide real-time quality and customer insights.
Enables seamless connections with business applications for AI workflows.
Offers AI-driven support with human oversight for scalable operations.
Unlock access to complete
Funding Insights of Crescendo.ai
Crescendo.ai has successfully raised a total of $50M through 1 strategic funding round. The most recent funding activity was a Series C round of $50 million completed in October 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 1
- Last Round Series C — $50.0M
-
First Round
First Round
(02 Oct 2024)
- Investors Count 3
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Oct, 2024 | Amount | Series C - Crescendo.ai | Valuation | General Catalyst |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Crescendo.ai
Crescendo.ai has secured backing from 3 investors, including venture fund and institutional investors. Prominent investors backing the company include Alorica, General Catalyst and Celesta. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Investment and transformation services for entrepreneurs in technology and finance sectors.
|
Founded Year | Domain | Location | |
|
Venture capital firm focused on multiple sectors
|
Founded Year | Domain | Location | |
|
Customer interactions, warranty support, and logistics services are managed globally.
|
Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
|
Founded Year | Domain | Location | |
|
Startup ecosystems are ignited through strategic investments by Signite Partners.
|
Founded Year | Domain | Location | |
|
Venture capital is directed toward companies in multiple sectors.
|
Founded Year | Domain | Location | |
|
Venture capital is invested in cybersecurity, fintech, and AI startups.
|
Founded Year | Domain | Location |
Investments & Acquisitions by Crescendo.ai
Crescendo.ai has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include PartnerHero. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
Bionic investment advisor platform
|
2016 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
IT support services are provided to businesses by PartnerHero.
|
2014 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
OVO is recognized as a smart digital payment application.
|
2017 | ||||
|
Bionic investment advisor platform
|
2016 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 |
Financial Statements - Crescendo.ai
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Crescendo.Ai Comparisons
Competitors of Crescendo.ai
Crescendo.ai operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as SRI, Kakao Brain, ETRI, MILA and Google DeepMind, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Research and development in scientific fields are pursued by SRI.
|
|
| domain | founded_year | HQ Location |
Provides comprehensive AI and cloud-based research services for businesses.
|
|
| domain | founded_year | HQ Location |
Provider of electronics and telecommunication research institute
|
|
| domain | founded_year | HQ Location |
AI research services are provided by MILA in Montreal.
|
|
| domain | founded_year | HQ Location |
Conducts AI research and builds intelligent models for global challenges.
|
|
| domain | founded_year | HQ Location |
Provider of AI research, natural language processing, and computer vision services
|
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
|
|
| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
|
|
| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
|
|
| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
|
Latest news on Crescendo.Ai
Frequently Asked Questions about Crescendo.ai
Where is Crescendo.ai located?
Crescendo.ai is headquartered in Geneve, Switzerland. It is registered at Geneve, Geneve, Switzerland.
Who is the current CEO of Crescendo.ai?
Matt Price is the current CEO of Crescendo.ai. They have also founded this company.
Is Crescendo.ai a funded company?
Crescendo.ai is a funded company, having raised a total of $50M across 1 funding round to date. The company's 1st funding round was a Series C of $50M, raised on Oct 02, 2024.
What does Crescendo.ai do?
Augmented AI solutions provider for enhanced customer service. It offers an omnichannel AI platform that combines artificial intelligence with human expertise to deliver superior customer support. The platform provides conversational AI for chat experiences, handling inquiries across multiple channels. A human-in-the-loop approach ensures complex issues are addressed effectively, while AI capabilities are continuously refined. The platform also includes AI-driven voice-of-customer solutions for analyzing conversations and identifying areas for improvement. Seamless integration with various business applications is supported, offering complete workflow management. This approach aims to improve customer engagement, reduce costs, and transform customer service from a cost center into a strategic advantage.
Who are the top competitors of Crescendo.ai?
Crescendo.ai's top competitors include SRI, ETRI and Allen Institute for Artificial Intelligence.
What products or services does Crescendo.ai offer?
Crescendo.ai offers Omnichannel AI, Human in the Loop, Insights & Reporting, Apps & Integrations, and Agentic AI Managed Service.
How many acquisitions has Crescendo.ai made?
Crescendo.ai has made 1 acquisition, including PartnerHero.
Who are Crescendo.ai's investors?
Crescendo.ai has 3 investors. Key investors include Alorica, General Catalyst, and Celesta.