About Crescendo.ai
Crescendo.ai is a company based in Geneve (Switzerland) by Slava Zhakov, Andy Lee, Anand Chandrasekaran, and Matt Price. Crescendo.ai has raised $50 million across 1 funding round from investors including Alorica, General Catalyst and Celesta. Crescendo.ai has completed 1 acquisition, including PartnerHero. Crescendo.ai offers products and services including Omnichannel AI, Human in the Loop, Insights & Reporting, Apps & Integrations, and Agentic AI Managed Service. Crescendo.ai operates in a competitive market with competitors including SRI, Kakao Brain, ETRI, MILA and Google DeepMind, among others.
- Headquarter Geneve, Switzerland
- Founders Slava Zhakov, Andy Lee, Anand Chandrasekaran, Matt Price
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Sectors
Technology
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Phone
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Website
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Social
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
Not available
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Total Equity Funding
$50 M (USD)
in 1 rounds
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Latest Funding Round
$50 M (USD), Series C
Oct 02, 2024
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Investors
Alorica
& 2 more
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Employee Count
Not available
- Investments & Acquisitions
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Products & Services of Crescendo.ai
Crescendo.ai offers a comprehensive portfolio of products and services, including Omnichannel AI, Human in the Loop, Insights & Reporting, Apps & Integrations, and Agentic AI Managed Service.
Delivers conversational AI for multi-channel customer support.
Combines human experts with AI for handling complex inquiries.
Analyzes interactions to provide real-time quality and customer insights.
Enables seamless connections with business applications for AI workflows.
Offers AI-driven support with human oversight for scalable operations.
People of Crescendo.ai
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Funding Insights of Crescendo.ai
Crescendo.ai has successfully raised a total of $50M through 1 strategic funding round. The most recent funding activity was a Series C round of $50 million completed in October 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Crescendo.ai
Crescendo.ai has secured backing from 3 investors, including venture fund and institutional investors. Prominent investors backing the company include Alorica, General Catalyst and Celesta.
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Investment and transformation services for entrepreneurs in technology and finance sectors.
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Venture capital firm focused on multiple sectors
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Customer interactions, warranty support, and logistics services are managed globally.
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Investor details for Crescendo.ai
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Investments & Acquisitions by Crescendo.ai
Crescendo.ai has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include PartnerHero.
Investment portfolio details for Crescendo.ai
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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IT support services are provided to businesses by PartnerHero.
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Complete acquisition details for Crescendo.ai
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Financial Statements - Crescendo.ai
Detailed financials for Crescendo.ai
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Crescendo.Ai Comparisons
Peer comparison for Crescendo.ai
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Competitors of Crescendo.ai
Crescendo.ai operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as SRI, Kakao Brain, ETRI, MILA and Google DeepMind, among others.
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Research and development in scientific fields are pursued by SRI.
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Provides comprehensive AI and cloud-based research services for businesses.
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Provider of electronics and telecommunication research institute
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AI research services are provided by MILA in Montreal.
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Conducts AI research and builds intelligent models for global challenges.
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Provider of AI research, natural language processing, and computer vision services
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Detailed competitors of Crescendo.ai
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Latest news on Crescendo.Ai
Complete news archive for Crescendo.ai
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Frequently Asked Questions about Crescendo.ai
Crescendo.ai is headquartered in Geneve, Switzerland. It is registered at Geneve, Geneve, Switzerland.
Matt Price is the current CEO of Crescendo.ai. They have also founded this company.
Crescendo.ai is a funded company, having raised a total of $50M across 1 funding round to date.
Augmented AI solutions provider for enhanced customer service. It offers an omnichannel AI platform that combines artificial intelligence with human expertise to deliver superior customer support. The platform provides conversational AI for chat experiences, handling inquiries across multiple channels. A human-in-the-loop approach ensures complex issues are addressed effectively, while AI capabilities are continuously refined. The platform also includes AI-driven voice-of-customer solutions for analyzing conversations and identifying areas for improvement. Seamless integration with various business applications is supported, offering complete workflow management. This approach aims to improve customer engagement, reduce costs, and transform customer service from a cost center into a strategic advantage.
Crescendo.ai's top competitors include SRI, ETRI and Allen Institute for Artificial Intelligence.
Crescendo.ai offers Omnichannel AI, Human in the Loop, Insights & Reporting, Apps & Integrations, and Agentic AI Managed Service.
Crescendo.ai has made 1 acquisition, including PartnerHero.
Crescendo.ai has 3 investors. Key investors include Alorica, General Catalyst, and Celesta.