About Cue Desk
Cue Desk is a Technology company based in South Africa founded in 2021. Omnichannel contact center solutions are offered for customer support. Cue Desk has raised $7 million across 3 funding rounds from investors including Knife Capital. Its website cuedesk.com draws about 65 thousand monthly visits. Cue Desk offers products and services including Live Chat, Chatbots, and Broadcasts. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel.
Company details
Cue was founded in 2021 in South Africa within the customer service technology sector. An integrated platform is provided to manage support interactions across multiple channels, including WhatsApp, Facebook, Telegram, email, and website-based web chat. Operations are centralized to streamline handling of customer inquiries. Services encompass live chat functionalities, chatbot integrations, and customizable chat widgets for enhanced communication efficiency.
- Headquarters South Africa
- SectorsTechnology
- Website category Business and Consumer Services · Marketing and Advertising
- Email••••••••
- Phone•••• ••••
- Website cuedesk.com
- Social LinkedIn X Facebook Instagram
- Total Equity Funding$7M (USD)
in 3 rounds
- Latest Funding Round$5M (USD), Series A
Jul 2026
- Investors
Products & Services of Cue Desk
Cue Desk offers a comprehensive portfolio of products and services, including Live Chat, Chatbots, and Broadcasts.
Real-time platform for customer interactions and support.
AI-driven bots for handling common queries automatically.
System for sending updates and promotions to customers.
Funding Insights of Cue Desk
Cue Desk has successfully raised a total of $7M across 3 strategic funding rounds. The most recent funding activity was a Series A round of $5 million completed in July 2026. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $7M
- Total Rounds 3
- Last Round Series A — $5M
- First Round $500,000
(Oct 2023)
- Investors Count 1
All 3 funding rounds of Cue Desk with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul 2026 | $5M | Series A | – | Knife Capital | – |
| Feb 2024 | $1.5M | Seed | – | – | – |
| Oct 2023 | $500,000 | Seed | – | – | – |
1 investors in total: 1 institutional.
Investors in Cue Desk
Cue Desk has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Knife Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
| knifecap.com |
Investor details for Cue Desk
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Cue Desk
14 people are tracked at Cue Desk (6 in leadership, 8 in team).
| Name | Role | Group |
|---|---|---|
Fionn Hart | Head Of Sales | Leadership |
Byron Sweetman | Head Of Brand | Leadership |
Richard Nischk | Co-Founder • CEO | Leadership |
Rhett Trickett | Co-founder & Chief Product Officer | Leadership |
Celeste Vorster | Head Of People | Leadership |
Leah Spence-Hulland | Head Of Customer Success | Leadership |
Mpho Mahaka | Technical Operations Manager | Team |
Anuscka du Plessis- Ellis | Key Account Manager | Team |
Bianca Christensen | Key Account Manager | Team |
Kate Thöle | Customer Success Manager | Team |
Connor Grimes | Sales Development Representative | Team |
Courage Chiringa | Technical Operations Manager | Team |
Kaung Si Thar | Frontend Engineer | Team |
Leigh Pienaar | Product Marketing Manager | Team |
Complete people profiles for Cue Desk
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Cue Desk
3 dated milestones of Cue Desk across 5 years, from founding to its latest funding, stage changes and deals.
- Founded Cue Desk is founded.
- Funding First funding round of $500K.
- Funding Latest funding round, Series A, of $5.0M.
Web traffic of Cue Desk
The website of Cue Desk (cuedesk.com) receives about 64.7K visits a month and ranks #436,661 among all websites worldwide, #1,909 in Marketing and Advertising.
- Monthly visits64.7K
▲ 18.9% vs previous month
- Unique visitors21.9K
per month
- Global rank#436,661
among all websites
- Category rank#1,909
Business and Consumer Services · Marketing and Advertising
- Bounce rate35%
- Pages per visit5.0
- Average visit7 min 16 sec
- DevicesDesktop 39% · Mobile 61%
Websites whose visitors overlap most with Cue Desk. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| oktopost.com | 100% | 103.6K | #427,137 | View details | |
| brandwatch.com | 99% | 676.2K | #71,674 | View details | |
| landbot.io | 69% | 366.2K | #105,285 | View details | |
| hello-charles.com | 66% | 74.7K | #543,395 | View details | |
| feedonomics.com | 41% | 70.4K | #514,137 | View details |
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Related news about Cue Desk
Complete news archive for Cue Desk
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Cue Desk
Cue Desk was founded in 2021 and raised its 1st funding round 2 years after it was founded.
Cue Desk is headquartered in South Africa.
Cue Desk is a funded company, having raised a total of $7M across 3 funding rounds to date. The company's 1st funding round was a Seed of $500K, raised on Oct 2023.
Cue was founded in 2021 in South Africa within the customer service technology sector. An integrated platform is provided to manage support interactions across multiple channels, including WhatsApp, Facebook, Telegram, email, and website-based web chat. Operations are centralized to streamline handling of customer inquiries. Services encompass live chat functionalities, chatbot integrations, and customizable chat widgets for enhanced communication efficiency.
Cue Desk offers Live Chat, Chatbots, and Broadcasts.
Cue Desk has 1 investor. Key investors include Knife Capital.