About Daktela
Daktela is a company based in Chester (United Kingdom) founded in 2005 by Richard Baar and David Hajek.. Daktela has completed 1 acquisition, including Coworkers. Daktela offers products and services including Contact Centre, Cloud Phone, Mobile App, and Desktop App. Daktela operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Chester, United Kingdom
- Founders Richard Baar, David Hajek
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Daktela Sro
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
- Investors
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Employee Count
Employee Count
- Investments & Acquisitions
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Products & Services of Daktela
Daktela offers a comprehensive portfolio of products and services, including Contact Centre, Cloud Phone, Mobile App, and Desktop App. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Manages omnichannel customer interactions for businesses.
Enables cloud-based calling without external setup.
Allows agents to handle calls and chats on mobile devices.
Facilitates PC-based calling and customer management.
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Funding Insights of Daktela
- Total Funding Total Funding
- Total Rounds 1
- Last Round Last Round
- First Round First Round
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jun, 2021 | Amount | Private Equity Round - Daktela | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Daktela
Daktela has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Sandberg Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Sandberg Capital is engaged in private equity investments for growth.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Daktela
Daktela has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Coworkers. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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AI and cloud-based employee engagement chatbots are provided.
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2020 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Daktela
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Daktela Comparisons
Competitors of Daktela
Daktela operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
Provider of customer communications management platform
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Daktela
Frequently Asked Questions about Daktela
When was Daktela founded?
Daktela was founded in 2005 and raised its 1st funding round 16 years after it was founded.
Where is Daktela located?
Daktela is headquartered in Chester, United Kingdom.
What does Daktela do?
Provider of cloud-based omnichannel contact center and communication solutions. It develops and offers software for managing customer and internal communications. The platform includes features such as incoming calls, campaigns, email, webchat, social media, SMS, CRM, reporting, and integrations. It provides solutions for industries like e-commerce, IT services, travel, telco, manufacturing, and finance. The company also offers products like contact center, cloud phone, mobile app, desktop app, web extension, AI chatbot, email bot, voicebot, AI Copilot, AI Power Pack, shift planning, workforce management, telco voice services, and international phone numbers.
Who are the top competitors of Daktela?
Daktela's top competitors include Twilio, Genesys and Freshworks.
What products or services does Daktela offer?
Daktela offers Contact Centre, Cloud Phone, Mobile App, and Desktop App.
How many acquisitions has Daktela made?
Daktela has made 1 acquisition, including Coworkers.
Who are Daktela's investors?
Daktela has 1 investor. Key investors include Sandberg Capital.