About Daktela
Daktela is a company based in Chester (United Kingdom) founded in 2005 by Richard Baar and David Hajek. Daktela has completed 1 acquisition, including Coworkers. Daktela offers products and services including Contact Centre, Cloud Phone, Mobile App, and Desktop App. Daktela operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Investors
- Investments & Acquisitions
Products & Services of Daktela
Daktela offers a comprehensive portfolio of products and services, including Contact Centre, Cloud Phone, Mobile App, and Desktop App.
Manages omnichannel customer interactions for businesses.
Enables cloud-based calling without external setup.
Allows agents to handle calls and chats on mobile devices.
Facilitates PC-based calling and customer management.
Apps and channels of Daktela
its YouTube channel Daktela has 190 subscribers and 30 videos.
Videos from Daktela
The most watched videos on Daktela's YouTube channel, Daktela (190 subscribers). Click a video to play it here.
More on Daktela.
Funding Insights of Daktela
- Total Rounds 1
- Investors Count 1
All 1 funding rounds of Daktela with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2021 | – | Private Equity Round | – | – |
1 investors in total: 1 institutional.
Investors in Daktela
Daktela has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Sandberg Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Sandberg Capital is engaged in private equity investments for growth. | – | sandbergcapital.com | Bratislava, Slovakia |
Investor details for Daktela
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Daktela
22 people are tracked at Daktela (8 in leadership, 1 in board & advisors, 13 in team).
| Name | Role | Group |
|---|---|---|
Richard Baar | Co-Founder | Leadership |
David Hajek | Co-Founder | Leadership |
Jiří Havlíček | Chief Executive Officer | Leadership |
Václav Makeš | Chief Technical Officer | Leadership |
Karel Vůjtek | Chief Operating Officer | Leadership |
Radek Havlíček | CFO | Leadership |
Zdeněk Čech | Chief of Staff | Leadership |
Marek Hric | Sales Director, CZ & SK | Leadership |
Martin Skaba | Investment Manager Sandberg Capital | Board & advisors |
Antonín Chadima | Enterprise Manager | Team |
Mikuláš Starý | Product Manager | Team |
Lukasz Korecki | Country Manager Poland | Team |
Ilia Fedorov | Development Manager | Team |
Tomáš Hyben | Channel Sales Manager | Team |
Michal Hájek | DevOps Manager | Team |
Márk György Szilágyi | Country Manager Hungary | Team |
Mihai Nica | Country Manager Romania | Team |
Samantha Haylor | Country Manager United Kingdom | Team |
Karyna Rozniuk | Frontend Developer | Team |
Filip Kubáň | QA Tester | Team |
2 more people are available in the full profile.
Complete people profiles for Daktela
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Daktela
Daktela has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Coworkers.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
AI and cloud-based employee engagement chatbots are provided. | coworkers.ai | Brno, Czech Republic | 2020 | Oct 2022 | •••• |
Complete acquisition details for Daktela
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
Verified entity values are shown only after access is granted.
Timeline of Daktela
3 dated milestones of Daktela across 17 years, from founding to its latest funding, stage changes and deals.
- Founded Daktela is founded.
- Funding First funding round.
- Acquisition Acquires Coworkers.
Competitors of Daktela
Daktela operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| sinch.com | 2008 | Stockholm, Sweden | $12M | 7,286 | Provider of customer communications management platform | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. |
Detailed competitors of Daktela
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Daktela
The website of Daktela (daktela.com) receives about 242.6K visits a month.
- Monthly visits242.6K
▲ 14.6% vs previous month
Websites whose visitors overlap most with Daktela. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
ipex.cz | ipex.cz | 100% | – | #3,301,174 | – |
| supportbox.cz | 91% | – | #371,423 | View details | |
| ringostat.com | 90% | – | #220,634 | View details | |
| fayn.cz | 90% | – | #1,713,336 | View details | |
| smartsupp.com | 89% | 556.9K | #90,464 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Daktela
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Daktela
Complete news archive for Daktela
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Daktela
10 companies that operate in the same segment as Daktela (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Frequently Asked Questions about Daktela
Daktela was founded in 2005 and raised its 1st funding round 16 years after it was founded.
Daktela is headquartered in Chester, United Kingdom.
Provider of cloud-based omnichannel contact center and communication solutions. It develops and offers software for managing customer and internal communications. The platform includes features such as incoming calls, campaigns, email, webchat, social media, SMS, CRM, reporting, and integrations. It provides solutions for industries like e-commerce, IT services, travel, telco, manufacturing, and finance. The company also offers products like contact center, cloud phone, mobile app, desktop app, web extension, AI chatbot, email bot, voicebot, AI Copilot, AI Power Pack, shift planning, workforce management, telco voice services, and international phone numbers.
Daktela's top competitors include Twilio, Genesys and Freshworks.
Daktela offers Contact Centre, Cloud Phone, Mobile App, and Desktop App.
Daktela has made 1 acquisition, including Coworkers.
Daktela has 1 investor. Key investors include Sandberg Capital.
Daktela operates through Daktela Sro.
The website of Daktela receives about 243 thousand visits a month.