About Smartsupp
Smartsupp is a company based in Brno (Czechia) founded in 2012 by Dušan Kmeť. Smartsupp offers products and services including AI Shopping Assistant, Live Chat, and Chatbots. Smartsupp operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
Products & Services of Smartsupp
Smartsupp offers a comprehensive portfolio of products and services, including AI Shopping Assistant, Live Chat, and Chatbots.
AI for product recommendations and customer support in e-commerce.
Real-time chat for engaging visitors and boosting sales.
Automates customer inquiries and interactions for businesses.
Apps and channels of Smartsupp
Smartsupp publishes 2 mobile apps with over 100K+ downloads; its YouTube channel Smartsupp has 1.64K subscribers and 30 videos.
Videos from Smartsupp
The most watched videos on Smartsupp's YouTube channel, Smartsupp (1.64K subscribers). Click a video to play it here.
More on Smartsupp.
People of Smartsupp
17 people are tracked at Smartsupp (6 in leadership, 11 in team).
| Name | Role | Group |
|---|---|---|
Dušan Kmeť | Co-Founder & CTO | Leadership |
Nikola Kozuljevic | CMO | Leadership |
Ondřej Novák | Head Of Account Management And Customer Care | Leadership |
Martin Březina | Managing Director | Leadership |
Vladimir Sandera | CEO & Cofounder | Leadership |
Vojtěch Mareš | Head of Product | Leadership |
Simona Dostalová | Technical Support Specialist | Team |
Jan Š. | Website Developer | Team |
David Hruška | Senior Product Designer | Team |
Jana Pohlova | CC L2 | Team |
Martin Jurkovič | Frontend Developer | Team |
Matej Plaskoň | React Developer | Team |
Lenka Homolová | Customer Service Representative | Team |
Nádvorníková Jana | Customer support heroine / Content specialist | Team |
Michaela Schärerová | Finance Manager | Team |
Tomáš Hanyk | Product Designer | Team |
Karolína Hýlová | Events & Partnerships | Team |
Complete people profiles for Smartsupp
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- Team structure
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Competitors of Smartsupp
Smartsupp operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of Smartsupp
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
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Verified entity values are shown only after access is granted.
Web traffic of Smartsupp
The website of Smartsupp (smartsupp.com) receives about 556.9K visits a month.
- Monthly visits556.9K
▲ 11.3% vs previous month
Websites whose visitors overlap most with Smartsupp. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
en.live800.com | en.live800.com | 100% | – | – | – |
| supportbox.cz | 99% | – | #371,423 | View details | |
chat4support.com | chat4support.com | 98% | – | – | – |
bitrix24.pl | bitrix24.pl | 97% | – | #51,166 | – |
| live2support.com | 96% | 3.3K | #6,467,095 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Smartsupp
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Similar companies to Smartsupp
10 companies that operate in the same segment as Smartsupp (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Smartsupp
Smartsupp was founded in 2012.
Smartsupp is headquartered in Brno, Czechia. It is registered at Brno, South Moravian Region, Czechia.
Smartsupp was founded in 2012 in Brno, Czech Republic, as a provider of live chat software in the customer support sector. Visitor behavior on websites is recorded to aid sales and support efforts. Predefined custom messages are sent by agents, while customer interactions and conversions are tracked via Google Analytics integration. Compatibility is ensured with platforms including WordPress, Magento, Shopify, and OpenCart.
Smartsupp's top competitors include Twilio, Genesys and Freshworks.
Smartsupp offers AI Shopping Assistant, Live Chat, and Chatbots.
Smartsupp operates through Smartsupp.Com, S.R.O.
Yes. Smartsupp publishes Smartsupp chat and 1 more app, with over 100,000 downloads.
The website of Smartsupp receives about 557 thousand visits a month.