About Smartsupp
Smartsupp is a company based in Brno (Czechia) founded in 2012 by Dušan Kmeť.. Smartsupp offers products and services including AI Shopping Assistant, Live Chat, and Chatbots. Smartsupp operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
- Headquarter Brno, Czechia
- Founders Dušan Kmeť
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Smartsupp.Com, S.R.O
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Annual Revenue
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Net Profit
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Latest Funding Round
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Employee Count
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Products & Services of Smartsupp
Smartsupp offers a comprehensive portfolio of products and services, including AI Shopping Assistant, Live Chat, and Chatbots. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
AI for product recommendations and customer support in e-commerce.
Real-time chat for engaging visitors and boosting sales.
Automates customer inquiries and interactions for businesses.
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Funding Insights of Smartsupp
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Smartsupp
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Smartsupp
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Smartsupp Comparisons
Competitors of Smartsupp
Smartsupp operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
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| domain | founded_year | HQ Location |
Cloud-based unified communication software is delivered for businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Smartsupp
When was Smartsupp founded?
Smartsupp was founded in 2012.
Where is Smartsupp located?
Smartsupp is headquartered in Brno, Czechia. It is registered at Brno, South Moravian Region, Czechia.
What does Smartsupp do?
Smartsupp was founded in 2012 in Brno, Czech Republic, as a provider of live chat software in the customer support sector. Visitor behavior on websites is recorded to aid sales and support efforts. Predefined custom messages are sent by agents, while customer interactions and conversions are tracked via Google Analytics integration. Compatibility is ensured with platforms including WordPress, Magento, Shopify, and OpenCart.
Who are the top competitors of Smartsupp?
Smartsupp's top competitors include Twilio, Genesys and Freshworks.
What products or services does Smartsupp offer?
Smartsupp offers AI Shopping Assistant, Live Chat, and Chatbots.