About DeskXpand
DeskXpand is a company based in Ahmedabad (India) founded in 2021 by Maulik Dipakkumar Shah. The company has 150 employees as of March 30, 2024. DeskXpand offers products and services including Ticketing System, Automations, and Knowledge Base. DeskXpand operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Ahmedabad, India
- Employees 150 as on 30 Mar, 2024
- Founders Maulik Dipakkumar Shah
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Biztech It Consultancy Private Limited
- Date of Incorporation 06 Sep, 2012
- Jurisdiction Ahmedabad, Gujarat, India
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Annual Revenue
$2.88 M (USD)10.42as on Mar 31, 2023
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Net Profit
$141.8 K (USD)-54.65as on Mar 31, 2023
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EBITDA
$451.09 K (USD)-23.68as on Mar 31, 2023
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Latest Funding Round
Not available
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Investors
Not available
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Employee Count
150
as on Mar 30, 2024
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Products & Services of DeskXpand
DeskXpand offers a comprehensive portfolio of products and services, including Ticketing System, Automations, and Knowledge Base.
Manages customer queries through a unified interface
Automates tasks to improve support team productivity
Enables customers to find solutions independently
People of DeskXpand
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Leadership Team
1 people
Business Team
1 people
Sales and Marketing
1 people
Strategic Team
1 people
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Funding Insights of DeskXpand
Detailed funding history for DeskXpand
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Investments & Acquisitions by DeskXpand
Investment portfolio details for DeskXpand
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Financial Statements - DeskXpand
Detailed financials for DeskXpand
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Deskxpand Comparisons
Peer comparison for DeskXpand
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Competitors of DeskXpand
DeskXpand operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of DeskXpand
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Latest news on Deskxpand
Complete news archive for DeskXpand
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Frequently Asked Questions about DeskXpand
DeskXpand was founded in 2021.
DeskXpand is headquartered in Ahmedabad, India. It is registered at Ahmedabad, Gujarat, India.
Maulik Dipakkumar Shah is the current CEO of DeskXpand. They have also founded this company.
As of Mar 30, 2024, the latest employee count at DeskXpand is 150.
Annual revenue of DeskXpand is $2.88M as on Mar 31, 2023.
DeskXpand was founded in 2021 in Ahmedabad, India, as a provider of cloud-based help desk management software. The platform is designed to measure team performance, analyze improvement areas, and facilitate collaboration through an integrated inbox for addressing customer queries. Key features include automated ticketing, decision-making tools, data security measures, personalization options, and customer satisfaction surveys. Solutions are tailored for industries such as manufacturing, healthcare, and education.
DeskXpand's top competitors include Twilio, Genesys and Freshworks.
DeskXpand offers Ticketing System, Automations, and Knowledge Base.