About DeskXpand
DeskXpand is a Technology company based in Ahmedabad (India) founded in 2021 by Maulik Dipakkumar Shah. Cloud-based help desk software is offered for customer service management. The company has 150 employees. Its chief executive, as recorded, is Maulik Dipakkumar Shah. Its Indian entity Biztech It Consultancy Private Limited reported revenue of ₹21.71 Cr. DeskXpand offers products and services including Ticketing System, Automations, and Knowledge Base. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel.
Company details
DeskXpand was founded in 2021 in Ahmedabad, India, as a provider of cloud-based help desk management software. The platform is designed to measure team performance, analyze improvement areas, and facilitate collaboration through an integrated inbox for addressing customer queries. Key features include automated ticketing, decision-making tools, data security measures, personalization options, and customer satisfaction surveys. Solutions are tailored for industries such as manufacturing, healthcare, and education.
- Headquarters Ahmedabad, India
- Employees 150
- Founders Maulik Dipakkumar Shah
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website deskxpand.com
- Social LinkedIn X Facebook Instagram YouTube
- Legal Name Biztech It Consultancy Private Limited
- Date of Incorporation 06 Sep, 2012
- Jurisdiction Ahmedabad, Gujarat, India
- Annual Revenue₹21.71 Cr
FY 2025 · -12% YoY
- Net Loss-₹3.76 Cr
FY 2025 · -17% margin
- EBITDA-₹2.93 Cr
FY 2025 · -13% margin
- Employee Count150
Associated legal entities of DeskXpand
DeskXpand operates through Biztech It Consultancy Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Biztech It Consultancy Private Limited CIN U72900GJ2012PTC071837 | Active | 06 Sep 2012 | Ahmedabad, Gujarat | ₹21.7 Cr | 150 | 4 | View details |
Products & Services of DeskXpand
DeskXpand offers a comprehensive portfolio of products and services, including Ticketing System, Automations, and Knowledge Base.
Manages customer queries through a unified interface
Automates tasks to improve support team productivity
Enables customers to find solutions independently
Apps and channels of DeskXpand
its YouTube channel DeskXpand has 11 subscribers and 6 videos.
Videos from DeskXpand
The most watched videos on DeskXpand's YouTube channel, DeskXpand (11 subscribers). Click a video to play it here.
More on DeskXpand.
Board of directors of Biztech It Consultancy Private Limited (DeskXpand)
Biztech It Consultancy Private Limited is the primary company behind DeskXpand. The board of Biztech It Consultancy Private Limited currently have 4 directors; the longest-serving is Maulik Dipakkumar Shah, appointed in 2012. 3 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Maulik Dipakkumar Shah DIN 05329523 | Director | 06 Sep 2012 | 14 yrs 1 mo | Biztech It Consultancy Private Limited |
| Kinjal Maulik Shah DIN 05329575 | Director | 06 Sep 2012 | 14 yrs 1 mo | Biztech It Consultancy Private Limited |
| Kirtidaben Dipakkumar Shah DIN 05329516 | Director | 06 Sep 2012 | 14 yrs 1 mo | Biztech It Consultancy Private Limited |
| Amit Dipakkumar Shah DIN 07516352 | Director | 01 Oct 2016 | 10 yrs 1 mo | Biztech It Consultancy Private Limited |
People of DeskXpand
5 people are tracked at DeskXpand (2 in leadership, 3 in team); the tracked headcount is 150.
| Name | Role | Group |
|---|---|---|
| Founder & CEO | Leadership | |
Maullik Shah | CEO | Leadership |
Nirav Joshi | Business Consultant | Team |
Ravi Barot | Business Development Manager | Team |
Kosha Parekh | Strategic Growth Analyst | Team |
Complete people profiles for DeskXpand
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Financials of DeskXpand
Figures of Biztech It Consultancy Private Limited, the primary company behind DeskXpand, for FY 2025. Revenue was ₹21.71 Cr (-12% year on year). Net loss was -₹3.76 Cr (-17% margin). EBITDA was -₹2.93 Cr (-13% margin). Revenue has grown at a compounded annual rate of 0% over three years and +11% over five years.
- ₹21.71 CrRevenue · FY 2025 · -12% YoY
- -₹3.76 CrNet loss · -17% margin
- -₹2.93 CrEBITDA · -13% margin
- ₹50 LakhPaid-up capital
- 150Employees (provident fund records)
- 0%Revenue CAGR, 3 years
- +11%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Biztech It Consultancy Private Limited are on its company page.
Detailed financial statements for DeskXpand
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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Web traffic of DeskXpand
The website of DeskXpand (deskxpand.com) receives about 2.6K visits a month.
- Monthly visits2.6K
▼ 6.1% vs previous month
Websites whose visitors overlap most with DeskXpand. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| talkdesk.com | 100% | 150.4K | #354,219 | View details | |
| traveloperations.com | 52% | #1,410,493 | View details |
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Related news about Deskxpand
Complete news archive for DeskXpand
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Frequently Asked Questions about DeskXpand
DeskXpand was founded in 2021.
DeskXpand is headquartered in Ahmedabad, India. It is registered at Ahmedabad, Gujarat, India.
Maulik Dipakkumar Shah is the CEO of DeskXpand, as recorded in our data. They have also founded this company.
DeskXpand has 150 employees.
The primary company behind DeskXpand, Biztech It Consultancy Private Limited, reported revenue of ₹21.71 Cr for FY 2025, down 12% year on year.
DeskXpand was founded in 2021 in Ahmedabad, India, as a provider of cloud-based help desk management software. The platform is designed to measure team performance, analyze improvement areas, and facilitate collaboration through an integrated inbox for addressing customer queries. Key features include automated ticketing, decision-making tools, data security measures, personalization options, and customer satisfaction surveys. Solutions are tailored for industries such as manufacturing, healthcare, and education.
DeskXpand offers Ticketing System, Automations, and Knowledge Base.
DeskXpand operates through Biztech It Consultancy Private Limited.
The legal entities of DeskXpand currently have 4 directors, including Maulik Dipakkumar Shah, Kinjal Maulik Shah, Kirtidaben Dipakkumar Shah and others.