About Dukaan Hero
Dukaan Hero is a Business Services company based in India founded in 2018 by Deep Shah and Harshal Bhakta. It provides an SMS-based loyalty program to enhance customer retention. It operates on a B2B model. Its chief executive, as recorded, is Harshal Bhakta. Its Indian entity Informationworks Systems And Solutions Private Limited reported revenue of ₹5.3 Lakh. Its focus areas include Marketing, Loyalty Programs, Customer Engagement and SMS Services.
Company details
Dukaan Hero provides an sms-based loyalty program to enhance customer retention, focusing on handling marketing campaigns, offering loyalty programs, customer engagement, and sms services. It serves clients with dedicated solutions, emphasizing quality, innovation, and sustainable growth in its core markets.
- Headquarters India
- Founders Deep Shah, Harshal Bhakta
- SectorsBusiness Services
- Website dukaanhero.com
- Legal Name Informationworks Systems And Solutions Private Limited
- Date of Incorporation 01 Mar, 2012
- Jurisdiction Bharuch, Gujarat, India
- Annual Revenue₹5.3 Lakh
FY 2020 · -26% YoY
- Net Loss-₹23.1 Lakh
FY 2020 · -433% margin
- EBITDA-₹22.8 Lakh
FY 2020 · -426% margin
Associated legal entities of Dukaan Hero
Dukaan Hero operates through Informationworks Systems And Solutions Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2020) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Informationworks Systems And Solutions Private Limited CIN U72200GJ2012PTC069249 | Active | 01 Mar 2012 | Ahmedabad, Gujarat | ₹0.1 Cr | 2 | View details |
Board of directors of Informationworks Systems And Solutions Private Limited (Dukaan Hero)
Informationworks Systems And Solutions Private Limited is the primary company behind Dukaan Hero. The board of Informationworks Systems And Solutions Private Limited currently have 2 directors; the longest-serving is Deepti Virangbhai Shah, appointed in 2025. 4 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Deepti Virangbhai Shah DIN 10229449 | Director | 01 Sep 2025 | 1 yr 1 mo | Informationworks Systems And Solutions Private Limited |
| Virang Arvindbhai Shah DIN 11285596 | Director | 01 Sep 2025 | 1 yr 1 mo | Informationworks Systems And Solutions Private Limited |
People of Dukaan Hero
2 people are tracked at Dukaan Hero (2 in leadership).
| Name | Role | Group |
|---|---|---|
| Co-Founder, Director | Leadership | |
Harshal Bhakta | Co-Founder, CEO | Leadership |
Complete people profiles for Dukaan Hero
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Financials of Dukaan Hero
Figures of Informationworks Systems And Solutions Private Limited, the primary company behind Dukaan Hero, for FY 2020. Revenue was ₹5.3 Lakh (-26% year on year). Net loss was -₹23.1 Lakh (-433% margin). EBITDA was -₹22.8 Lakh (-426% margin). Revenue has grown at a compounded annual rate of -16% over three years and -23% over five years.
- ₹5.3 LakhRevenue · FY 2020 · -26% YoY
- -₹23.1 LakhNet loss · -433% margin
- -₹22.8 LakhEBITDA · -426% margin
- ₹2 LakhPaid-up capital
- -16%Revenue CAGR, 3 years
- -23%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Informationworks Systems And Solutions Private Limited are on its company page.
Detailed financial statements for Dukaan Hero
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Top companies in Customer Engagement & Loyalty Solutions
3 companies that operate in the same segment as Dukaan Hero (Customer Engagement & Loyalty Solutions) in India, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Platforms-led customer experience solutions are delivered across multiple channels. | 2004 | Chennai, Tamil Nadu, India | USD 87.22 M | USD 79.05 M | 930 | |
Software development, ERP, and IT consulting services are provided. | 2009 | Hyderabad, Telangana, India | USD 129.71 M | 1,460 | ||
Firstsource is recognized as a global business process management partner. | 2001 | Mumbai, Maharashtra, India | USD 35 M | USD 1.02 B | 24,750 |
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Frequently Asked Questions about Dukaan Hero
Dukaan Hero was founded in 2018.
Dukaan Hero is headquartered in India.
Harshal Bhakta is the CEO of Dukaan Hero, as recorded in our data. They have also founded this company.
The primary company behind Dukaan Hero, Informationworks Systems And Solutions Private Limited, reported revenue of ₹5.3 Lakh for FY 2020, down 26% year on year.
Dukaan Hero provides an sms-based loyalty program to enhance customer retention, focusing on handling marketing campaigns, offering loyalty programs, customer engagement, and sms services. It serves clients with dedicated solutions, emphasizing quality, innovation, and sustainable growth in its core markets.
Dukaan Hero operates through Informationworks Systems And Solutions Private Limited.
The legal entities of Dukaan Hero currently have 2 directors, including Deepti Virangbhai Shah, Virang Arvindbhai Shah.