Happy Returns

Los Angeles, United States Founded: 2015 • Age: 11 yrs Acquired By United Parcel Service
Physical stores are operated for in-person returns of online purchases.
Annual revenue - Latest available
Total funding $16.9M 3 rounds
Employees 35 Tracked headcount
Investors 7 Known backers
Products 2 Services tracked
Competitors 9 Brand Intelligence

About Happy Returns

Happy Returns is a company based in Los Angeles (United States) founded in 2015 was acquired by United Parcel Service in October 2023. Happy Returns has raised $16.9 million across 3 funding rounds from investors including PayPal, United Parcel Service and USVP. The company has 35 employees as of December 31, 2022. Happy Returns offers products and services including Return & Exchange Portal and Return Bar® Network. Happy Returns operates in a competitive market with competitors including Loop Returns, Returnly, ReverseLogix, Optoro and OnePak, among others.

  • Headquarter Los Angeles, United States
  • Employees 35 as on 31 Dec, 2022
  • Sectors
    Transportation, Automotive & Logistics
    Retail
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
Operational Areas
Transportation, Automotive & Logistics → Supply Chain, Freight & Logistics Unlock Sub-Sector Unlock Segment
Retail → E-Commerce Technology & Services Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $16.9 M (USD)

    in 3 rounds

  • Latest Funding Round
    $11 M (USD), Series B

    Apr 25, 2019

  • Investors
    PayPal

    & 6 more

  • Employee Count
    35

    as on Dec 31, 2022

  • Acquired by
    United Parcel Service

    & 1 more

    (Oct 25, 2023)

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Products & Services of Happy Returns

Happy Returns offers a comprehensive portfolio of products and services, including Return & Exchange Portal and Return Bar® Network.

Product name locked
Category locked
Primary

Platform for processing e-commerce returns and exchanges efficiently.

Product name locked
Category locked
Locked

Network of drop-off points for hassle-free item returns and verifications.

People of Happy Returns

Headcount 50-200
Employee Profiles 32
Employee Profiles
People
Shawna Outson
Manager, Location And Customer Support
People
Jared Binning
Desktop Support Technician L2
People
David Sobie
CEO & Co-Founder
People
Chanele Galtier
Corporate Accountant

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Funding Insights of Happy Returns

Happy Returns has successfully raised a total of $16.9M across 3 strategic funding rounds. The most recent funding activity was a Series B round of $11 million completed in April 2019. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Happy Returns

Happy Returns has secured backing from 7 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include PayPal, United Parcel Service and USVP.

All
Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
VC firm that focuses on early stage investments in the US
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Venture capital funding is provided to early-stage companies.
Locked Locked Locked
VC & PE firm
Locked Locked Locked
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Investor details for Happy Returns

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Verified entity values are shown only after access is granted.

Investments & Acquisitions by Happy Returns

Investments
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Investment portfolio details for Happy Returns

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Financial Statements - Happy Returns

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Detailed financials for Happy Returns

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  • Profit trends
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Happy Returns Comparisons

Happy Returns Primary company
Description
Physical stores are operated for in-person returns of online...
Location
Los Angeles, United States
Founded Year
2015
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
35
As of 2022
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Peer comparison for Happy Returns

Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.

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Competitors of Happy Returns

Happy Returns operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Loop Returns, Returnly, ReverseLogix, Optoro and OnePak, among others.

Company Name Domain Founded year HQ Location Description
Locked Locked Locked
Returns management solutions are offered for Shopify brands.
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Return management solutions are offered to eCommerce companies via SaaS.
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Provider of SaaS-driven reverse logistics platform
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Returned inventory is managed for e-commerce retailers via software solutions.
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Cloud and IoT platform for returns logistics management is utilized.
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Detailed competitors of Happy Returns

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Latest news on Happy Returns

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Complete news archive for Happy Returns

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Frequently Asked Questions about Happy Returns

Happy Returns was founded in 2015 and raised its 1st funding round 1 year after it was founded.

Happy Returns is headquartered in Los Angeles, United States. It is registered at Los Angeles, California, United States.

Happy Returns is a funded company, having raised a total of $16.9M across 3 funding rounds to date.

As of Dec 31, 2022, the latest employee count at Happy Returns is 35.

Happy Returns provides retailers with a service designed to allow shoppers to return products purchased online to in-person Return Bars for an immediate refund. This will allow online shoppers get free, instant refunds by returning orders to a physical store. The company has also launched its first Return Bar at Santa Monica Place, which accepts Trades returns daily from 10 am to 9 pm. Plans to generate revenue by charging e-commerce companies a per-item fee when a purchase gets returned. That fee will include the cost of shipping the orders back to the company.

Happy Returns's top competitors include Loop Returns, ReverseLogix and Optoro.

Happy Returns offers Return & Exchange Portal and Return Bar® Network.

Happy Returns has 7 investors. Key investors include PayPal, United Parcel Service, USVP, Upfront Ventures, and Brian Spaly.

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