About Happy Returns
Happy Returns is a company based in Los Angeles (United States) founded in 2015 was acquired by United Parcel Service in October 2023.. Happy Returns has raised $16.9 million across 3 funding rounds from investors including PayPal, United Parcel Service and USVP. The company has 35 employees as of December 31, 2022. Happy Returns offers products and services including Return & Exchange Portal and Return Bar® Network. Happy Returns operates in a competitive market with competitors including Loop Returns, Returnly, ReverseLogix, Optoro and OnePak, among others.
- Headquarter Los Angeles, United States
- Employees 35 as on 31 Dec, 2022
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Sectors
Transportation, Automotive & LogisticsRetail
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Phone
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Website
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Social
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$16.9 M (USD)
in 3 rounds
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Latest Funding Round
$11 M (USD), Series B
Apr 25, 2019
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Investors
PayPal
& 6 more
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Employee Count
35
as on Dec 31, 2022
- Acquired by
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Products & Services of Happy Returns
Happy Returns offers a comprehensive portfolio of products and services, including Return & Exchange Portal and Return Bar® Network. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for processing e-commerce returns and exchanges efficiently.
Network of drop-off points for hassle-free item returns and verifications.
Unlock access to complete
Funding Insights of Happy Returns
Happy Returns has successfully raised a total of $16.9M across 3 strategic funding rounds. The most recent funding activity was a Series B round of $11 million completed in April 2019. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Series B — $11.0M
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First Round
First Round
(03 Apr 2016)
- Investors Count 6
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr, 2019 | Amount | Series B - Happy Returns | Valuation | PayPal | |
| Sep, 2017 | Amount | Series A - Happy Returns | Valuation | Upfront Ventures | |
| Apr, 2016 | Amount | Seed - Happy Returns | Valuation | Upfront Ventures , Lowercase Capital |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Happy Returns
Happy Returns has secured backing from 7 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include PayPal, United Parcel Service and USVP. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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VC firm that focuses on early stage investments in the US
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Founded Year | Domain | Location | |
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Venture capital funding is provided to early-stage companies.
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Founded Year | Domain | Location | |
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VC & PE firm
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Happy Returns
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Happy Returns
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Happy Returns Comparisons
Competitors of Happy Returns
Happy Returns operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Loop Returns, Returnly, ReverseLogix, Optoro and OnePak, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Returns management solutions are offered for Shopify brands.
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| domain | founded_year | HQ Location |
Return management solutions are offered to eCommerce companies via SaaS.
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| domain | founded_year | HQ Location |
Provider of SaaS-driven reverse logistics platform
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| domain | founded_year | HQ Location |
Returned inventory is managed for e-commerce retailers via software solutions.
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| domain | founded_year | HQ Location |
Cloud and IoT platform for returns logistics management is utilized.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Happy Returns
Frequently Asked Questions about Happy Returns
When was Happy Returns founded?
Happy Returns was founded in 2015 and raised its 1st funding round 1 year after it was founded.
Where is Happy Returns located?
Happy Returns is headquartered in Los Angeles, United States. It is registered at Los Angeles, California, United States.
Is Happy Returns a funded company?
Happy Returns is a funded company, having raised a total of $16.9M across 3 funding rounds to date. The company's 1st funding round was a Seed of $1.9M, raised on Apr 03, 2016.
How many employees does Happy Returns have?
As of Dec 31, 2022, the latest employee count at Happy Returns is 35.
What does Happy Returns do?
Happy Returns provides retailers with a service designed to allow shoppers to return products purchased online to in-person Return Bars for an immediate refund. This will allow online shoppers get free, instant refunds by returning orders to a physical store. The company has also launched its first Return Bar at Santa Monica Place, which accepts Trades returns daily from 10 am to 9 pm. Plans to generate revenue by charging e-commerce companies a per-item fee when a purchase gets returned. That fee will include the cost of shipping the orders back to the company.
Who are the top competitors of Happy Returns?
Happy Returns's top competitors include Loop Returns, ReverseLogix and Optoro.
What products or services does Happy Returns offer?
Happy Returns offers Return & Exchange Portal and Return Bar® Network.
Who are Happy Returns's investors?
Happy Returns has 7 investors. Key investors include PayPal, United Parcel Service, USVP, Upfront Ventures, and Brian Spaly.
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