About Loop Returns
Loop Returns is a Retail company based in Columbus (United States) founded in 2017 by Chris Pinchot and Steve Kemper. Returns management solutions are offered for Shopify brands. It operates in the Retail, Technology, and Transportation, Automotive & Logistics sectors. Loop Returns has raised $175.63 million across 4 funding rounds from investors including Shopify, FirstMark and Lerer Hippeau. Loop Returns has completed 1 acquisition, including Wonderment. Loop Returns was last valued at $340 million in July 2021. Its chief executive, as recorded, is Hannah Bravo. Its website loopreturns.com draws about 5.9 million monthly visits. Loop Returns offers products and services including Returns Platform, Exchanges Service, Tracking Tool, and Fraud Detection. Its focus areas include E-Commerce Enablers, Operations Management, Logistics Management and Returns. Its competitors include Happy Returns, Returnly and ReverseLogix; 3 of its 3 listed competitors have raised funding.
Company details
Loop Returns was founded in 2017 in Columbus, United States, as a platform focused on e-commerce returns management. Solutions are provided to Shopify brands, encompassing return processing, label printing, discount handling, reporting, and analytics. Product swaps and order management are facilitated, with returns handled at designated times for exchanges or refunds based on customer choices. Operations center on streamlining post-purchase experiences in the online retail sector.
- Total Equity Funding$175.63M (USD)
in 4 rounds
- Latest Funding Round$50M (USD), Series B
Jan 2023
- InvestorsShopify
& 6 more
- Investments & Acquisitions
Products & Services of Loop Returns
Loop Returns offers a comprehensive portfolio of products and services, including Returns Platform, Exchanges Service, Tracking Tool, and Fraud Detection.
Automates customer returns and policy enforcement
Facilitates instant exchanges without refunds
Provides status updates for orders and returns
Detects and prevents return policy abuse
Apps and channels of Loop Returns
its YouTube channel Loop Returns has 226 subscribers and 30 videos.
Videos from Loop Returns
The most watched videos on Loop Returns's YouTube channel, Loop Returns (226 subscribers). Click a video to play it here.
More on Loop Returns.
Funding Insights of Loop Returns
Loop Returns has successfully raised a total of $175.63M across 4 strategic funding rounds. The most recent funding activity was a Series B round of $50 million completed in January 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $175.63M
- Total Rounds 4
- Last Round Series B — $50M
- First Round $1.07M
(May 2018)
- Investors Count 7
All 4 funding rounds of Loop Returns with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Valuation | Stage |
|---|---|---|
| Jul 2021 | $340M | •••••••• |
Last known valuation $340M (Jul 2021). 7 investors in total: 7 institutional.
Investors in Loop Returns
Loop Returns has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Shopify, FirstMark and Lerer Hippeau.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Early-stage venture capital is invested in tech startups across sectors. | 1987 | firstmark.com | New York, United States | |
CRV is recognized as a venture capital firm investing in technology startups. | crv.com | Palo Alto, United States | ||
Venture capital firm focused on multiple sectors | renegadepartners.com | San Francisco, United States | ||
Investments in seed to Series A stage companies are targeted. | ridge.vc | San Francisco, United States | ||
USA focused VC firm investing in seed and early stage startups | 2010 | lererhippeau.com | New York, United States | |
Seed-stage venture capital investments are provided by Peterson Ventures. | petersonventures.com | Salt Lake City, United States | ||
E-commerce storefront solutions are provided for online businesses. | 2006 | shopify.com | Ottawa, Canada |
Investor details for Loop Returns
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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People of Loop Returns
56 people are tracked at Loop Returns (20 in leadership, 36 in team).
| Name | Role | Group |
|---|---|---|
Chris Pinchot | Co-Founder | Leadership |
Steve Kemper | Co-Founder | Leadership |
Hannah Bravo | CEO | Leadership |
John-David Klausner | Senior Vice President, Business Development & Strategic Alliances | Leadership |
Jonathan Poma | CEO | Leadership |
Kelly Nestor | VP of People | Leadership |
Tom Montgomery | Co-Founder | Leadership |
Olivia Harrell | Senior Partner Manager | Leadership |
Kristen Kelly | Vp, Product | Leadership |
Nathan Lesperance | Senior Partner Manager | Leadership |
Robert Boomer | Partner Manager I | Leadership |
Nate Campbell | Director, Merchant Onboarding & Support | Leadership |
Marco de Paulis | Director Of Partnerships | Leadership |
David Morgan | Chief Financial Officer | Leadership |
Adam Tanksley | Partner Success Manager | Leadership |
Jill Londino | Chief Of Staff To The CEO | Leadership |
Anna Brundage | Partner Development Associate | Leadership |
Calum White | Partner Manager | Leadership |
Taera Ebert | Enterprise Partner Manager | Leadership |
Kent Woodyard | Senior Director Business Development | Leadership |
36 more people are available in the full profile.
Complete people profiles for Loop Returns
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Investments & Acquisitions by Loop Returns
Loop Returns has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Wonderment.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Order tracking solutions are provided for eCommerce businesses. | wonderment.com | Boston, United States | 2020 | Dec 2024 | •••• |
Complete acquisition details for Loop Returns
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Timeline of Loop Returns
5 dated milestones of Loop Returns across 7 years, from founding to its latest funding, stage changes and deals.
- Founded Loop Returns is founded.
- Funding First funding round of $1.1M.
- Milestone Reaches Minicorn status.
- Funding Latest funding round, Series B, of $50.0M.
- Acquisition Acquires Wonderment.
Competitors of Loop Returns
Loop Returns has 3 listed competitors in our database, 3 of them funded. They include Happy Returns, Returnly and ReverseLogix.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| happyreturns.com | 2015 | Los Angeles, United States | $16.9M | 35 | Physical stores are operated for in-person returns of online purchases. | |
| returnly.com | 2012 | San Francisco, United States | $30.2M | Return management solutions are offered to eCommerce companies via SaaS. | ||
| reverselogix.com | 2013 | Burlingame, United States | $20M | 76 | Provider of SaaS-driven reverse logistics platform |
Detailed competitors of Loop Returns
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Web traffic of Loop Returns
The website of Loop Returns (loopreturns.com) receives about 5.9M visits a month and ranks #8,243 among all websites worldwide, #356 in Fashion and Apparel.
- Monthly visits5.9M
▼ 15.9% vs previous month
- Unique visitors3.2M
per month
- Global rank#8,243
among all websites
- Category rank#356
Lifestyle · Fashion and Apparel
- Bounce rate34%
- Pages per visit3.3
- Average visit2 min 41 sec
- DevicesDesktop 25% · Mobile 75%
Websites whose visitors overlap most with Loop Returns. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
comfrt.com | comfrt.com | 100% | #2,695 | – | |
shop.bombas.com | shop.bombas.com | 98% | #79,297 | – | |
| quince.com | 92% | 51.6M | #583 | View details | |
petalandpup.com | petalandpup.com | 89% | #43,693 | – | |
| skims.com | 88% | 9.9M | #3,598 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Loop Returns
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- 40 similar websites
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Verified entity values are shown only after access is granted.
Top companies in Autonomous & In-Store Retail Tech
3 companies that operate in the same segment as Loop Returns (Autonomous & In-Store Retail Tech) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Point-of-sale financing is facilitated via an online platform for retailers. | 2016 | Los Angeles, California, United States | USD 158.63 M | 576 | ||
POS solutions are provided for retail businesses. | 2009 | San Francisco, California, United States | USD 519.75 M | USD 24.19 B | 6,214 | |
Provider of cloud-based POS software solutions for businesses and service providers | 1999 | San Francisco, California, United States | USD 923 M | 2,684 |
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Related news about Loop Returns
Complete news archive for Loop Returns
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Frequently Asked Questions about Loop Returns
Loop Returns was founded in 2017 and raised its 1st funding round 1 year after it was founded.
Loop Returns is headquartered in Columbus, United States. It is registered at Columbus, Ohio, United States.
Hannah Bravo is the CEO of Loop Returns, as recorded in our data.
Loop Returns is a funded company, having raised a total of $175.63M across 4 funding rounds to date. The company's 1st funding round was a Seed of $1.07M, raised on May 2018.
Loop Returns was founded in 2017 in Columbus, United States, as a platform focused on e-commerce returns management. Solutions are provided to Shopify brands, encompassing return processing, label printing, discount handling, reporting, and analytics. Product swaps and order management are facilitated, with returns handled at designated times for exchanges or refunds based on customer choices. Operations center on streamlining post-purchase experiences in the online retail sector.
Loop Returns's top competitors include Happy Returns, ReverseLogix and Returnly.
Loop Returns offers Returns Platform, Exchanges Service, Tracking Tool, and Fraud Detection.
Loop Returns has made 1 acquisition, including Wonderment.
Loop Returns has 7 investors. Key investors include Shopify, FirstMark, Lerer Hippeau, CRV, and Renegade Partners.
The valuation of Loop Returns is $340M as of Jul 2021.
The website of Loop Returns receives about 5.9 million visits a month and ranks #8,243 among all websites worldwide.