Loop Returns

Columbus, United States Founded: 2017 • Age: 9 yrs
Returns management solutions are offered for Shopify brands.
Annual revenue - Latest available
Total funding $175.6M 4 rounds
Employees - Tracked headcount
Investors 7 Known backers
Products 4 Services tracked
Competitors 9 Brand Intelligence

About Loop Returns

Loop Returns is a company based in Columbus (United States) founded in 2017 by Chris Pinchot and Steve Kemper. Loop Returns has raised $175.63 million across 4 funding rounds from investors including Shopify, FirstMark and Lerer Hippeau. Loop Returns has completed 1 acquisition, including Wonderment. Loop Returns offers products and services including Returns Platform, Exchanges Service, Tracking Tool, and Fraud Detection. Loop Returns operates in a competitive market with competitors including Happy Returns, Returnly, ReverseLogix, Optoro and OnePak, among others.

  • Headquarter Columbus, United States
  • Founders Chris Pinchot, Steve Kemper
  • Stage Minicorn
  • Sectors
    Retail
    Technology Transportation, Automotive & Logistics
  • Email
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  • Phone
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  • Website
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Operational Areas
Retail → Retail Technology & Automation Unlock Sub-Sector Unlock Segment
Technology → Marketing, Adtech & Commerce Technology Unlock Sub-Sector Unlock Segment
Transportation, Automotive & Logistics → Supply Chain, Freight & Logistics Unlock Sub-Sector Unlock Segment
Retail → E-Commerce Technology & Services Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $175.63 M (USD)

    in 4 rounds

  • Latest Funding Round
    $50 M (USD), Series B

    Jan 12, 2023

  • Investors
    Shopify

    & 6 more

  • Employee Count
    Not available
  • Investments & Acquisitions
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Products & Services of Loop Returns

Loop Returns offers a comprehensive portfolio of products and services, including Returns Platform, Exchanges Service, Tracking Tool, and Fraud Detection.

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Primary

Automates customer returns and policy enforcement

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Facilitates instant exchanges without refunds

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Provides status updates for orders and returns

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Detects and prevents return policy abuse

People of Loop Returns

Headcount 50-200
Employee Profiles 55
Employee Profiles
People
Chelsea Allen
Senior Manager Of Recruiting & Employee Experience
People
Katie DeCarlo
Employee Experience Specialist
People
Laura Piccirillo
Team Lead, Merchant Success
People
Meg Fink
Manager of Merchant Success Accounts Team

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Funding Insights of Loop Returns

Loop Returns has successfully raised a total of $175.63M across 4 strategic funding rounds. The most recent funding activity was a Series B round of $50 million completed in January 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Loop Returns

Loop Returns has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Shopify, FirstMark and Lerer Hippeau.

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Venture Fund
Institutional
Investor Description Founded Year Domain Location
Early-stage venture capital is invested in tech startups across sectors.
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CRV is recognized as a venture capital firm investing in technology startups.
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Venture capital firm focused on multiple sectors
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Investor details for Loop Returns

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Investments & Acquisitions by Loop Returns

Loop Returns has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Wonderment.

Investments
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Investment portfolio details for Loop Returns

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  • Transaction dates
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Acquisitions
Company Name Description Domain Location Founded Year Amount
Order tracking solutions are provided for eCommerce businesses.
Locked Locked 2020 Locked
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Complete acquisition details for Loop Returns

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Financial Statements - Loop Returns

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Detailed financials for Loop Returns

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Loop Returns Comparisons

Loop Returns Primary company
Description
Returns management solutions are offered for Shopify brands.
Location
Columbus, United States
Founded Year
2017
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
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Peer comparison for Loop Returns

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Competitors of Loop Returns

Loop Returns operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Happy Returns, Returnly, ReverseLogix, Optoro and OnePak, among others.

Company Name Domain Founded year HQ Location Description
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Physical stores are operated for in-person returns of online purchases.
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Return management solutions are offered to eCommerce companies via SaaS.
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Provider of SaaS-driven reverse logistics platform
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Returned inventory is managed for e-commerce retailers via software solutions.
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Cloud and IoT platform for returns logistics management is utilized.
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Detailed competitors of Loop Returns

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  • Domains and locations
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Latest news on Loop Returns

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Complete news archive for Loop Returns

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  • Source and publication date
  • Older coverage
  • Brand-specific news history

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Frequently Asked Questions about Loop Returns

Loop Returns was founded in 2017 and raised its 1st funding round 1 year after it was founded.

Loop Returns is headquartered in Columbus, United States. It is registered at Columbus, Ohio, United States.

Hannah Bravo is the current CEO of Loop Returns.

Loop Returns is a funded company, having raised a total of $175.63M across 4 funding rounds to date.

Loop Returns was founded in 2017 in Columbus, United States, as a platform focused on e-commerce returns management. Solutions are provided to Shopify brands, encompassing return processing, label printing, discount handling, reporting, and analytics. Product swaps and order management are facilitated, with returns handled at designated times for exchanges or refunds based on customer choices. Operations center on streamlining post-purchase experiences in the online retail sector.

Loop Returns's top competitors include Happy Returns, Reshop and ReverseLogix.

Loop Returns offers Returns Platform, Exchanges Service, Tracking Tool, and Fraud Detection.

Loop Returns has made 1 acquisition, including Wonderment.

Loop Returns has 7 investors. Key investors include Shopify, FirstMark, Lerer Hippeau, CRV, and Renegade Partners.

The valuation of Loop Returns is $340M as of Jul 2021.

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