About Loop Returns
Loop Returns is a company based in Columbus (United States) founded in 2017 by Chris Pinchot and Steve Kemper.. Loop Returns has raised $175.63 million across 4 funding rounds from investors including Shopify, FirstMark and Lerer Hippeau. Loop Returns has completed 1 acquisition, including Wonderment. Loop Returns offers products and services including Returns Platform, Exchanges Service, Tracking Tool, and Fraud Detection. Loop Returns operates in a competitive market with competitors including Happy Returns, Returnly, ReverseLogix, Optoro and OnePak, among others.
- Headquarter Columbus, United States
- Founders Chris Pinchot, Steve Kemper
- Stage Minicorn
-
Sectors
RetailTechnology Transportation, Automotive & Logistics
-
Email
***********
-
Phone
*********
-
Website
*********
-
Social
*********
-
Annual Revenue
-
Net Profit
-
EBITDA
-
Total Equity Funding
$175.63 M (USD)
in 4 rounds
-
Latest Funding Round
$50 M (USD), Series B
Jan 12, 2023
-
Investors
Shopify
& 6 more
-
Employee Count
Employee Count
- Investments & Acquisitions
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Products & Services of Loop Returns
Loop Returns offers a comprehensive portfolio of products and services, including Returns Platform, Exchanges Service, Tracking Tool, and Fraud Detection. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automates customer returns and policy enforcement
Facilitates instant exchanges without refunds
Provides status updates for orders and returns
Detects and prevents return policy abuse
Unlock access to complete
Funding Insights of Loop Returns
Loop Returns has successfully raised a total of $175.63M across 4 strategic funding rounds. The most recent funding activity was a Series B round of $50 million completed in January 2023. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 4
- Last Round Series B — $50.0M
-
First Round
First Round
(31 May 2018)
- Investors Count 7
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan, 2023 | Amount | Series B - Loop Returns | Valuation | FirstMark , CRV |
|
| Jul, 2021 | Amount | Series B - Loop Returns | Valuation | CRV , Shopify | |
| Nov, 2019 | Amount | Series A - Loop Returns | Valuation | FirstMark |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Loop Returns
Loop Returns has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Shopify, FirstMark and Lerer Hippeau. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Early-stage venture capital is invested in tech startups across sectors.
|
Founded Year | Domain | Location | |
|
CRV is recognized as a venture capital firm investing in technology startups.
|
Founded Year | Domain | Location | |
|
Venture capital firm focused on multiple sectors
|
Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
|
Founded Year | Domain | Location | |
|
Startup ecosystems are ignited through strategic investments by Signite Partners.
|
Founded Year | Domain | Location | |
|
Venture capital is directed toward companies in multiple sectors.
|
Founded Year | Domain | Location | |
|
Venture capital is invested in cybersecurity, fintech, and AI startups.
|
Founded Year | Domain | Location |
Investments & Acquisitions by Loop Returns
Loop Returns has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Wonderment. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
Bionic investment advisor platform
|
2016 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
Order tracking solutions are provided for eCommerce businesses.
|
2020 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
OVO is recognized as a smart digital payment application.
|
2017 | ||||
|
Bionic investment advisor platform
|
2016 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 |
Financial Statements - Loop Returns
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Loop Returns Comparisons
Competitors of Loop Returns
Loop Returns operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Happy Returns, Returnly, ReverseLogix, Optoro and OnePak, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Physical stores are operated for in-person returns of online purchases.
|
|
| domain | founded_year | HQ Location |
Return management solutions are offered to eCommerce companies via SaaS.
|
|
| domain | founded_year | HQ Location |
Provider of SaaS-driven reverse logistics platform
|
|
| domain | founded_year | HQ Location |
Returned inventory is managed for e-commerce retailers via software solutions.
|
|
| domain | founded_year | HQ Location |
Cloud and IoT platform for returns logistics management is utilized.
|
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
|
|
| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
|
|
| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
|
|
| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
|
Latest news on Loop Returns
Frequently Asked Questions about Loop Returns
When was Loop Returns founded?
Loop Returns was founded in 2017 and raised its 1st funding round 1 year after it was founded.
Where is Loop Returns located?
Loop Returns is headquartered in Columbus, United States. It is registered at Columbus, Ohio, United States.
Who is the current CEO of Loop Returns?
Hannah Bravo is the current CEO of Loop Returns.
Is Loop Returns a funded company?
Loop Returns is a funded company, having raised a total of $175.63M across 4 funding rounds to date. The company's 1st funding round was a Series A of $10M, raised on May 31, 2018.
What does Loop Returns do?
Loop Returns was founded in 2017 in Columbus, United States, as a platform focused on e-commerce returns management. Solutions are provided to Shopify brands, encompassing return processing, label printing, discount handling, reporting, and analytics. Product swaps and order management are facilitated, with returns handled at designated times for exchanges or refunds based on customer choices. Operations center on streamlining post-purchase experiences in the online retail sector.
Who are the top competitors of Loop Returns?
Loop Returns's top competitors include Happy Returns, Reshop and ReverseLogix.
What products or services does Loop Returns offer?
Loop Returns offers Returns Platform, Exchanges Service, Tracking Tool, and Fraud Detection.
How many acquisitions has Loop Returns made?
Loop Returns has made 1 acquisition, including Wonderment.
Who are Loop Returns's investors?
Loop Returns has 7 investors. Key investors include Shopify, FirstMark, Lerer Hippeau, CRV, and Renegade Partners.
What is Loop Returns's valuation?
The valuation of Loop Returns is $340M as of Jul 2021.
Book a demo & talk to our team
Share a few details and we’ll reach out to schedule a session.