Returnly

San Francisco, United States Founded: 2012 • Age: 14 yrs Acquired By Affirm
Return management solutions are offered to eCommerce companies via SaaS.
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About Returnly

Returnly is a company based in San Francisco (United States) founded in 2012 was acquired by Affirm in April 2021.. Returnly has raised $30.2 million across 4 funding rounds from investors including Affirm, FJ Labs and TMT Investments. Returnly offers products and services including Returns Platform, Exchanges Service, Warranties Management, and Fraud Detection Tool. Returnly operates in a competitive market with competitors including Happy Returns, Loop Returns, Optoro, ReverseLogix and OnePak, among others.

  • Headquarter San Francisco, United States
  • Sectors
    Transportation, Automotive & Logistics
    Retail
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Transportation, Automotive & Logistics → Supply Chain, Freight & Logistics
Retail → E-Commerce Technology & Services
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $30.2 M (USD)

    in 4 rounds

  • Latest Funding Round
    $19 M (USD), Series B

    Apr 04, 2019

  • Investors
    Affirm

    & 9 more

  • Employee Count
    Employee Count
  • Acquired by
    Affirm

    (Apr 21, 2021)

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Products & Services of Returnly

Returnly offers a comprehensive portfolio of products and services, including Returns Platform, Exchanges Service, Warranties Management, and Fraud Detection Tool. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Platform for handling customer returns and revenue retention

Facilitates risk-free instant exchanges for merchants

Streamlines claims processing and customer support

Detects and prevents abuse in returns processes

People of Returnly
Headcount 50-200
Employee Profiles 55
Employee Profiles
People
Chelsea Allen
Senior Manager Of Recruiting & Employee Experience
People
Katie DeCarlo
Employee Experience Specialist
People
Laura Piccirillo
Team Lead, Merchant Success
People
Meg Fink
Manager of Merchant Success Accounts Team

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Funding Insights of Returnly

Returnly has successfully raised a total of $30.2M across 4 strategic funding rounds. The most recent funding activity was a Series B round of $19 million completed in April 2019. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 4
  • Last Round Series B — $19.0M
  • First Round

    (13 Oct 2016)

  • Investors Count 10
Date Amount Transaction Name Valuation Lead Investors Investors
Apr, 2019 Amount Series B - Returnly Valuation Craft Ventures
Jan, 2019 Amount Debt – Conventional - Returnly Valuation

investors

Jan, 2019 Amount Series A - Returnly Valuation Mundi Ventures , TheVentureCity
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Returnly

Returnly has secured backing from 10 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Affirm, FJ Labs and TMT Investments. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
Venture capital fund focused on SaaS and consumer sectors
Founded Year Domain Location
Early-stage tech investments in the US are targeted by Coventure.
Founded Year Domain Location
Venture capital firm focused on B2B business model and insurtech sectors
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Returnly

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Returnly

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Returnly Comparisons

Employees
+
Add Comparison
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Competitors of Returnly

Returnly operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Happy Returns, Loop Returns, Optoro, ReverseLogix and OnePak, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Physical stores are operated for in-person returns of online purchases.
domain founded_year HQ Location
Returns management solutions are offered for Shopify brands.
domain founded_year HQ Location
Returned inventory is managed for e-commerce retailers via software solutions.
domain founded_year HQ Location
Provider of SaaS-driven reverse logistics platform
domain founded_year HQ Location
Cloud and IoT platform for returns logistics management is utilized.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Returnly

Frequently Asked Questions about Returnly

When was Returnly founded?

Returnly was founded in 2012 and raised its 1st funding round 4 years after it was founded.

Where is Returnly located?

Returnly is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Is Returnly a funded company?

Returnly is a funded company, having raised a total of $30.2M across 4 funding rounds to date.

What does Returnly do?

Returnly is a cloud-based financial service and returns management solution for eCommerce companies. The company provides instant wallet refunds if a customer returns a product even before it is shipped back. The wallet amount can be used instantly for making purchases on the same e-commerce store. Returnly bears the risk related to return. It also connects users to store, carriers, logistics, and CRM platforms. The company charges commission on the post-return sales along with an initiation fee. It won Red Herrings Top 100 North America award 2017.

Who are the top competitors of Returnly?

Returnly's top competitors include Happy Returns, Loop Returns and ReverseLogix.

What products or services does Returnly offer?

Returnly offers Returns Platform, Exchanges Service, Warranties Management, and Fraud Detection Tool.

Who are Returnly's investors?

Returnly has 10 investors. Key investors include Affirm, FJ Labs, TMT Investments, Craft Ventures, and Coventure.

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