About Returnly
Returnly is a Transportation, Automotive & Logistics company based in San Francisco (United States) founded in 2012, and was acquired by Affirm in April 2021. Return management solutions are offered to eCommerce companies via SaaS. It operates in the Transportation, Automotive & Logistics and Retail sectors. Returnly has raised $30.2 million across 4 funding rounds from investors including Affirm, FJ Labs and TMT Investments. Returnly offers products and services including Returns Platform, Exchanges Service, Warranties Management, and Fraud Detection Tool. Its focus areas include Consumer, Logistics Tech, Ecommerce Logistics and Returns. Its competitors include Happy Returns, Loop Returns and ReverseLogix; 3 of its 3 listed competitors have raised funding.
Company details
Returnly is a cloud-based financial service and returns management solution for eCommerce companies. The company provides instant wallet refunds if a customer returns a product even before it is shipped back. The wallet amount can be used instantly for making purchases on the same e-commerce store. Returnly bears the risk related to return. It also connects users to store, carriers, logistics, and CRM platforms. The company charges commission on the post-return sales along with an initiation fee. It won Red Herrings Top 100 North America award 2017.
- Headquarters San Francisco, United States
- Stage Acquired
- SectorsTransportation, Automotive & LogisticsRetail
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- Website returnly.com
- Social LinkedIn X Facebook
- Acquired by Affirm (Apr 2021)
Products & Services of Returnly
Returnly offers a comprehensive portfolio of products and services, including Returns Platform, Exchanges Service, Warranties Management, and Fraud Detection Tool.
Platform for handling customer returns and revenue retention
Facilitates risk-free instant exchanges for merchants
Streamlines claims processing and customer support
Detects and prevents abuse in returns processes
Funding Insights of Returnly
Returnly has successfully raised a total of $30.2M across 4 strategic funding rounds. The most recent funding activity was a Series B round of $19 million completed in April 2019. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $30.2M
- Total Rounds 4
- Last Round Series B β $19M
- First Round $3.2M
(Oct 2016)
- Investors Count 10
All 4 funding rounds of Returnly with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr 2019 | $19M | Series B | β | Craft Ventures | |
| Jan 2019 | Debt – Conventional | β | β | ||
| Jan 2019 | $8M | Series A | β | Mundi Ventures, TheVentureCity | |
| Oct 2016 | $3.2M | Seed | β | Index Ventures, SV Angel |
10 investors in total: 9 institutional and 1 angel.
Investors in Returnly
Returnly has secured backing from 10 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Affirm, FJ Labs and TMT Investments.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital fund focused on SaaS and consumer sectors | craftventures.com | San Francisco, United States | ||
Early-stage tech investments in the US are targeted by Coventure. | coventure.vc | Miami, United States | ||
Venture capital firm focused on B2B business model and insurtech sectors | mundiventures.com | Madrid, Spain | ||
Tech startups in fintech and SaaS are accelerated and incubated. | theventure.city | Miami, United States | ||
Early-stage tech startups are invested in by TMT Investments. | 2010 | tmtinvestments.com | Saint Helier, Jersey | |
Venture capital investments in technology startups and entrepreneurs. | indexventures.com | |||
Early-stage investments are provided to transformative technology companies. | svangel.com | San Francisco, United States | ||
Venture capital firm focused on marketplaces, gaming, web3, fintech, and multiple sectors | 2007 | fjlabs.com | New York, United States | |
Point-of-sale financing is facilitated via an online installment payment platform. | 2012 | affirm.com | San Francisco, United States | |
AP Ariel Poler | Angel investor, entrepreneur, and founder of I/PRO, active in tech startups. | unknown_89bc98cd869b41c2b |
Investor details for Returnly
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
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People of Returnly
54 people are tracked at Returnly (18 in leadership, 36 in team).
| Name | Role | Group |
|---|---|---|
John-David Klausner | Senior Vice President, Business Development & Strategic Alliances | Leadership |
Jonathan Poma | CEO | Leadership |
Kelly Nestor | VP of People | Leadership |
Tom Montgomery | Co-Founder | Leadership |
Olivia Harrell | Senior Partner Manager | Leadership |
Kristen Kelly | Vp, Product | Leadership |
Nathan Lesperance | Senior Partner Manager | Leadership |
Robert Boomer | Partner Manager I | Leadership |
Hannah Bravo | COO | Leadership |
Nate Campbell | Director, Merchant Onboarding & Support | Leadership |
Marco de Paulis | Director Of Partnerships | Leadership |
David Morgan | Chief Financial Officer | Leadership |
Adam Tanksley | Partner Success Manager | Leadership |
Jill Londino | Chief Of Staff To The CEO | Leadership |
Anna Brundage | Partner Development Associate | Leadership |
Calum White | Partner Manager | Leadership |
Taera Ebert | Enterprise Partner Manager | Leadership |
Kent Woodyard | Senior Director Business Development | Leadership |
Anthony Musolino | Group Product Manager | Team |
Jennifer Yim | Group Product Manager | Team |
34 more people are available in the full profile.
Complete people profiles for Returnly
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Returnly
4 dated milestones of Returnly across 9 years, from founding to its latest funding, stage changes and deals.
- Founded Returnly is founded.
- Funding First funding round of $3.2M.
- Funding Latest funding round, Series B, of $19.0M.
- Exit Acquired by Affirm.
Competitors of Returnly
Returnly has 3 listed competitors in our database, 3 of them funded. They include Happy Returns, Loop Returns and ReverseLogix.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| happyreturns.com | 2015 | Los Angeles, United States | $16.9M | 35 | Physical stores are operated for in-person returns of online purchases. | |
| loopreturns.com | 2017 | Columbus, United States | $175.63M | 164 | Returns management solutions are offered for Shopify brands. | |
| reverselogix.com | 2013 | Burlingame, United States | $20M | 76 | Provider of SaaS-driven reverse logistics platform |
Detailed competitors of Returnly
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Returnly
The website of Returnly (returnly.com) receives about 6.1K visits a month.
- Monthly visits6.1K
▲ 3.4% vs previous month
Top companies in Logistics Technology & Platforms
3 companies that operate in the same segment as Returnly (Logistics Technology & Platforms) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Food and grocery deliveries are facilitated through an app-based platform. | 2013 | San Francisco, California, United States | USD 2.5 B | USD 10.72 B | 80,579 | |
AI-powered cloud-based vehicle tracking solutions are offered for fleet owners. | 2015 | San Francisco, California, United States | USD 915 M | USD 1.62 B | 5,792 | |
Cloud-based logistics software suite is provided for supply chain management. | 1994 | Schaumburg, Illinois, United States | USD 35 M | USD 1.42 B | 3,600 |
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Related news about Returnly
Complete news archive for Returnly
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Frequently Asked Questions about Returnly
Returnly was founded in 2012 and raised its 1st funding round 4 years after it was founded.
Returnly is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Returnly is a funded company, having raised a total of $30.2M across 4 funding rounds to date. The company's 1st funding round was a Seed of $3.2M, raised on Oct 2016.
Returnly is a cloud-based financial service and returns management solution for eCommerce companies. The company provides instant wallet refunds if a customer returns a product even before it is shipped back. The wallet amount can be used instantly for making purchases on the same e-commerce store. Returnly bears the risk related to return. It also connects users to store, carriers, logistics, and CRM platforms. The company charges commission on the post-return sales along with an initiation fee. It won Red Herrings Top 100 North America award 2017.
Returnly's top competitors include Happy Returns, Loop Returns and ReverseLogix.
Returnly offers Returns Platform, Exchanges Service, Warranties Management, and Fraud Detection Tool.
Returnly has 10 investors. Key investors include Affirm, FJ Labs, TMT Investments, Craft Ventures, and Coventure.
Yes. Returnly was acquired by Affirm in April 2021.

