HGS

Bengaluru, India Founded: 2000 • Age: 26 yrs
Business process improvement is facilitated through applied AI and technology.
Annual revenue $515.0M Latest available
Total funding $4.7M 1 rounds
Employees 11930 Tracked headcount
Investors 1 Known backers
Products 3 Services tracked
Competitors 10 Brand Intelligence

About HGS

HGS is a company based in Bengaluru (India) founded in 2000. It operates as a Managed Services and AI-as-a-Service. HGS has raised $4.7 million across 1 funding round from investors including Apax Partners. The company has 11,930 employees as of March 31, 2024. HGS has completed 3 acquisitions, including Collibrium Partners, NXTDIGITAL and TekLink. HGS offers products and services including Agent X, Contact Center Outsourcing, and Digital Marketing. HGS operates in a competitive market with competitors including UST, Genpact, 1&1 IONOS, Happiest Minds and Accenture, among others.

  • Headquarter Bengaluru, India
  • Employees 11930 as on 31 Mar, 2024
  • Stage Public
  • Sectors
    Business Services
    Technology
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Hinduja Global Solutions Limited
Operational Areas
Business Services → Digital Transformation & IT Services
Business Services → Business Process Outsourcing (BPO)
Technology → Enterprise IT Services & Distribution
Key Metrics
  • Annual Revenue
    $515.02 M (USD)
    -4.61
    as on Mar 31, 2025
  • Net Profit
    $14.16 M (USD)
    -8.84
    as on Mar 31, 2025
  • EBITDA
    $30.55 M (USD)
    -27.99
    as on Mar 31, 2025
  • Total Equity Funding
    $4.7 M (USD)

    in 1 rounds

  • Latest Funding Round
    $4.7 M (USD), Private Equity Round

    Apr 15, 2015

  • Investors
  • Employee Count
    11930

    as on Mar 31, 2024

  • Investments & Acquisitions
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IPO & Listings of HGS

HGS is a publicly listed company on the NSE with ticker symbol HGS in India, operating in the Commercial services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.

Exchange: NSE · Ticker: HGS · Sector: Commercial services · India

Products & Services of HGS

HGS offers a comprehensive portfolio of products and services, including Agent X, Contact Center Outsourcing, and Digital Marketing.

Primary

Customer interactions are enhanced with AI-driven agent insights.

Omnichannel customer interactions are delivered with digital CX options.

Online customer engagement is facilitated through strategic digital marketing.

People of HGS

Headcount 10000+
Employee Profiles 175
Board Members and Advisors 9
Employee Profiles
People
Andrew Kokes
Evp, Global Head Of Marketing
People
Natarajan Radhakrishnan
CEO Americas
People
Gurwinder Singh
General Manager - Tax
People
Tracy Acree
Vice President Of Business Development & Sales - West

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Board Members and Advisors
people
Bhumika Batra
Director
people
Anil Harish
Director
people
Yashodhan Madhusudan Kale
Non-Executive Chairman
people
Ganesh Natarajan
Director

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Funding Insights of HGS

HGS has successfully raised a total of $4.7M through 1 strategic funding round. The most recent funding activity was a Private Equity Round of $4.7 million completed in April 2015. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 1
  • Last Round Private Equity Round — $4.7M
  • First Round

    (15 Apr 2015)

  • Investors Count 1
Date Amount Transaction Name Valuation Lead Investors Investors
Apr, 2015 Amount Private Equity Round - HGS Valuation

investors

Investors in HGS

HGS has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Apax Partners.

All
Venture Fund
Investor Description Founded Year Domain Location
Equity investments are focused on tech, services, and consumer sectors.
Founded Year Domain Location

Investments & Acquisitions by HGS

HGS has strategically engaged in corporate development activities, having acquired 3 companies. Notable acquisitions include Collibrium Partners, NXTDIGITAL and TekLink.

Investments
Acquisitions
Company Name Description Domain Location Founded Year Amount
Provides end-to-end sales, service, and CRM solutions for health insurance.
2005
Provider of Analytics Services
1998
Business phone systems and VoIP solutions are provided to enterprises.
1985

Financial Statements - HGS

Hgs Comparisons

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Competitors of HGS

HGS operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as UST, Genpact, 1&1 IONOS, Happiest Minds and Accenture, among others.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
High-quality office furniture is provided by UST for various needs.
domain founded_year HQ Location
Provider of end-to-end business process outsourcing services
domain founded_year HQ Location
Cloud infrastructure and hosting services are provided by 1&1 IONOS.
domain founded_year HQ Location
IT outsourcing services are delivered across multiple business lines.
domain founded_year HQ Location
IT and management consultancy services are provided globally.
domain founded_year HQ Location
Application development, cloud, cybersecurity, and business intelligence services are provided.

Latest news on Hgs

Frequently Asked Questions about HGS

HGS was founded in 2000 and raised its 1st funding round 15 years after it was founded.

HGS is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.

HGS is a funded company, having raised a total of $4.7M across 1 funding round to date. The company's 1st funding round was a Private Equity Round of $4.7M, raised on Apr 15, 2015.

As of Mar 31, 2024, the latest employee count at HGS is 11,930.

Annual revenue of HGS is $515.02M as on Mar 31, 2025.

Business processes are optimized by HGS through the integration of applied AI, automation, and cloud services. Digital transformation is accelerated with a modern technology framework catering to various industries including banking, finance, healthcare, retail, and telecom. Custom vertical solutions are provided to drive growth, alongside outsourcing services such as contact center and back-office operations. Customer experience is enhanced using AI-powered tools like Agent X, ensuring deeper insights and streamlined interactions. Partnerships with leading technology providers like Microsoft and SAP are leveraged to deliver comprehensive solutions across multiple sectors.

HGS's top competitors include Happiest Minds, Mavenir and 1&1 IONOS.

HGS offers Agent X, Contact Center Outsourcing, and Digital Marketing.

Yes, HGS is publicly traded on NSE under the ticker symbol HGS.

HGS has made 3 acquisitions, including Collibrium Partners, NXTDIGITAL, and TekLink.

HGS has 1 investor. Key investors include Apax Partners.

The ticker symbol of HGS is HGS on NSE.

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