Hilos

Mexico City, Mexico Founded: 2021 • Age: 5 yrs Acquired By ActiveCampaign
WhatsApp-based customer communication platform is provided by Hilos.

About Hilos

Hilos is a Technology company based in Mexico City (Mexico) founded in 2021 by Alfonso Lizarraga and Florian Raetzer, and was acquired by ActiveCampaign in April 2025. WhatsApp-based customer communication platform is provided by Hilos. Hilos has raised $125 thousand across 1 funding round from investors including ActiveCampaign and Y Combinator. Its website hilos.io draws about 96 thousand monthly visits. Hilos offers products and services including Flows, Inbox, CRM Workflows, and Integrations. Its focus areas include Enterprise Applications, Customer Success Management, Customer Communication Management and WhatsApp Based.

Company details

Hilos was founded in 2021 in Mexico City, Mexico, within the customer communication software sector. A platform is offered for WhatsApp-based interactions, enabling businesses to engage customers through messaging. Features include assignment of team members to conversations, addition of tags and notes for tracking, use of quick replies, personalization of messages, and analytics on broadcast delivery and reads. Operations focus on streamlining team-based customer support via WhatsApp.

  • Headquarters Mexico City, Mexico
  • Founders Alfonso Lizarraga, Florian Raetzer
  • Stage Acquired
  • Sectors
    Technology
  • Website hilos.io/en
  • Social LinkedIn X
  • Acquired by ActiveCampaign (Apr 2025)
Key Metrics

Products & Services of Hilos

Hilos offers a comprehensive portfolio of products and services, including Flows, Inbox, CRM Workflows, and Integrations.

Flows
Automation Tool

Creates automated customer experiences on WhatsApp

Inbox
Chat Management

Organizes and filters WhatsApp conversations for teams

CRM Workflows
Integration Tool

Automates lead tracking and sales processes

Integrations
Connectivity Service

Connects with tools like Zapier for data flow

Funding Insights of Hilos

Hilos has successfully raised a total of $125K through 1 strategic funding round. The most recent funding activity was a Seed round of $125 thousand completed in June 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $125,000
  • Total Rounds 1
  • Last Round Seed β€” $125,000
  • First Round $125,000

    (Jun 2021)

  • Investors Count 1

All 1 funding rounds of Hilos with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Jun 2021$125,000Seed–Y Combinator
–
Valuation history

2 investors in total: 2 institutional.

Investors in Hilos

Hilos has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include ActiveCampaign and Y Combinator.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
Early-stage startups are accelerated via funding and educational programs.
ycombinator.comMountain View, United States
Sales, CRM, and email marketing automation software is provided.
2003activecampaign.comChicago, United States
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Investor details for Hilos

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
  • Co-investor network

Verified entity values are shown only after access is granted.

People of Hilos

2 people are tracked at Hilos (2 in leadership).

NameRoleGroup
Alfonso Lizarraga
Co-FounderLeadership
Florian Raetzer
Co-FounderLeadership
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Complete people profiles for Hilos

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Timeline of Hilos

3 dated milestones of Hilos across 4 years, from founding to its latest funding, stage changes and deals.

  1. Founded Hilos is founded.
  2. Funding First funding round of $125K.
  3. Exit Acquired by ActiveCampaign.

Web traffic of Hilos

The website of Hilos (hilos.io) receives about 95.8K visits a month.

  • Monthly visits
    95.8K

    ▲ 35.7% vs previous month

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Websites whose visitors overlap most with Hilos. Affinity shows how closely the audiences match.

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98%
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hibotchat.com
hibotchat.com
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β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
Premium access

All 15 similar websites and full traffic analytics for Hilos

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 15 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

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Frequently Asked Questions about Hilos

Hilos was founded in 2021.

Hilos is headquartered in Mexico City, Mexico.

Hilos is a funded company, having raised a total of $125K across 1 funding round to date. The company's 1st funding round was a Seed of $125K, raised on Jun 2021.

Hilos was founded in 2021 in Mexico City, Mexico, within the customer communication software sector. A platform is offered for WhatsApp-based interactions, enabling businesses to engage customers through messaging. Features include assignment of team members to conversations, addition of tags and notes for tracking, use of quick replies, personalization of messages, and analytics on broadcast delivery and reads. Operations focus on streamlining team-based customer support via WhatsApp.

Hilos offers Flows, Inbox, CRM Workflows, and Integrations.

Hilos has 2 investors. Key investors include ActiveCampaign, and Y Combinator.

Yes. Hilos was acquired by ActiveCampaign in April 2025.

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