About ICCS
ICCS is a Business Services company based in Noida (India) founded in 2004 by Devendra Prasad Singhal. Business process outsourcing services are provided by ICCS in India. It operates on a Managed Services and Professional Services model. The company has 1,434 employees. Its chief executive, as recorded, is Divij Singhal. Its Indian entity Iccs Digx Limited reported revenue of ₹157 Cr. ICCS offers products and services including Customer Experience Management, Revenue Enhancement, and Finance & Accounting Services. Its focus areas include Outsourcing, BPO Services, Technology and IT Services. Similar companies include Datamatics, Quess and CESC; 1 of its 3 listed similar companies has raised funding.
Company details
ICCS is recognized as a leading provider of business process outsourcing services in India. Customized solutions are offered across various sectors including banking, finance, healthcare, e-commerce, and telecommunications. Services such as customer experience management, revenue enhancement, and back office support are delivered with a focus on flexibility and efficiency. Locations in Noida and Hyderabad are utilized to serve a diverse client portfolio with scalable and cost-effective solutions.
- Headquarters Noida, India
- Employees 1,434
- Founders Devendra Prasad Singhal
- SectorsBusiness Services
- Phone•••• ••••
- Website iccs-bpo.com
- Social LinkedIn X Facebook YouTube
- Legal Name Insight Customer Call Solutions Limited
- Date of Incorporation 28 Jun, 2005
- Jurisdiction New Delhi, Delhi, India
- Annual Revenue₹157 Cr
FY 2024 · +10% YoY
- Net Profit₹5.63 Cr
FY 2024 · 4% margin
- EBITDA₹12.85 Cr
FY 2024 · 8% margin
- Employee Count1,434
Associated legal entities of ICCS
ICCS operates through Iccs Digx Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2024) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Iccs Digx Limited CIN U74999DL2005PLC138072 | Active | 28 Jun 2005 | New Delhi, Delhi | ₹157 Cr | 1,434 | 6 | View details |
Products & Services of ICCS
ICCS offers a comprehensive portfolio of products and services, including Customer Experience Management, Revenue Enhancement, and Finance & Accounting Services.
Customer experience is enhanced through technology and expertise.
Sales initiatives are supported with customized acquisition solutions.
Financial processes are managed with efficiency and accuracy.
Apps and channels of ICCS
its YouTube channel ICCS LTD has 16 subscribers.
Board of directors of Iccs Digx Limited (ICCS)
Iccs Digx Limited is the primary company behind ICCS. The board of Iccs Digx Limited currently have 6 directors; the longest-serving is Devendra Prasad Singhal, appointed in 2005. 10 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Devendra Prasad Singhal DIN 00483242 | Director | 28 Jun 2005 | 21 yrs 3 mo | Iccs Digx Limited |
| Divij Singhal DIN 00257187 | Director | 28 Jun 2005 | 21 yrs 3 mo | Iccs Digx Limited |
| Santosh Kumar DIN 08614195 | Director | 18 Nov 2019 | 6 yrs 11 mo | Iccs Digx Limited |
| Shalini Aggarwal DIN 06672475 | Director | 30 Jun 2025 | 1 yr 3 mo | Iccs Digx Limited |
| Satish Chandra Gupta DIN 00025780 | Director | 30 Jun 2025 | 1 yr 3 mo | Iccs Digx Limited |
| Shweta Grover DIN 08755094 | Director | 30 Jun 2025 | 1 yr 3 mo | Iccs Digx Limited |
People of ICCS
13 people are tracked at ICCS (11 in leadership, 1 in board & advisors, 1 in team); the tracked headcount is 1,434.
| Name | Role | Group |
|---|---|---|
| Founder & Chairman | Leadership | |
| CEO & MD | Leadership | |
Rajnish Sharma | Chief Business Development Officer | Leadership |
Nidhi Jain | CFO | Leadership |
Anuja Niyogi | Head Of HR | Leadership |
Deepak Goel | CFO | Leadership |
Nishant Narendra | Head of Training & Quality | Leadership |
Anuj Gupta | Chief Strategy Officer | Leadership |
Vikram Arora | Chief Operating Officer | Leadership |
Mayank Sharma | Chief Growth Officer | Leadership |
Sonal Agarwal Bali | Chief Financial Officer | Leadership |
DP Singhal | Chairman | Board & advisors |
Bhargav A. | Deputy Manager Insurance Sales | Team |
Complete people profiles for ICCS
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Financials of ICCS
Figures of Iccs Digx Limited, the primary company behind ICCS, for FY 2024. Revenue was ₹157 Cr (+10% year on year). Net profit was ₹5.63 Cr (4% margin). EBITDA was ₹12.85 Cr (8% margin). Revenue has grown at a compounded annual rate of +20% over three years and +17% over five years.
- ₹157 CrRevenue · FY 2024 · +10% YoY
- ₹5.63 CrNet profit · 4% margin
- ₹12.85 CrEBITDA · 8% margin
- ₹83.3 LakhPaid-up capital
- 1,434Employees (provident fund records)
- +20%Revenue CAGR, 3 years
- +17%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Iccs Digx Limited are on its company page.
Detailed financial statements for ICCS
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Similar companies to ICCS
ICCS has 3 listed similar companies in our database, 1 of them funded. They include Datamatics, Quess and CESC.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| datamatics.com | 1975 | Mumbai, India | $3M | 5,875 | Cloud-based text analytics and cognitive automation services are provided. | |
| quesscorp.com | 2007 | Bengaluru, India | 1,860 | Provider of outsourcing and business services | ||
| cesc.co.in | 1879 | Kolkata, India | 6,320 | Electricity generation and distribution are provided in eastern India. |
Detailed similar companies of ICCS
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Web traffic of ICCS
The website of ICCS (iccs-bpo.com) receives about 3.4K visits a month.
- Monthly visits3.4K
▼ 40% vs previous month
Websites whose visitors overlap most with ICCS. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| justjob.co.in | 100% | 20.1K | #1,185,491 | View details | |
| squadstack.com | 92% | 6.6K | #2,391,507 | View details | |
| abcconsultants.in | 92% | 131.4K | #457,099 | View details | |
| hcmworks.com | 55% | 5.4K | #3,661,829 | View details | |
| iccs.ac.in | 35% | #3,531,337 | View details | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 8 similar websites and full traffic analytics for ICCS
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Top companies in Business Process Outsourcing (BPO)
3 companies that operate in the same segment as ICCS (Business Process Outsourcing (BPO)) in India, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of outsourcing and business services | 2007 | Bengaluru, Karnataka, India | USD 1.63 B | 441,150 | ||
Cloud-based text analytics and cognitive automation services are provided. | 1975 | Mumbai, Maharashtra, India | USD 3 M | USD 211.78 M | 4,960 | |
Electricity generation and distribution are provided in eastern India. | 1879 | Kolkata, West Bengal, India | USD 1.98 B | 5,690 |
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Related news about Iccs
Complete news archive for ICCS
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Frequently Asked Questions about ICCS
ICCS was founded in 2004.
ICCS is headquartered in Noida, India. It is registered at Noida, Uttar Pradesh, India.
Divij Singhal is the CEO of ICCS, as recorded in our data.
ICCS has 1,434 employees.
The primary company behind ICCS, Iccs Digx Limited, reported revenue of ₹157 Cr for FY 2024, up 10% year on year.
ICCS is recognized as a leading provider of business process outsourcing services in India. Customized solutions are offered across various sectors including banking, finance, healthcare, e-commerce, and telecommunications. Services such as customer experience management, revenue enhancement, and back office support are delivered with a focus on flexibility and efficiency. Locations in Noida and Hyderabad are utilized to serve a diverse client portfolio with scalable and cost-effective solutions.
ICCS's top competitors include Quess, Datamatics and CESC.
ICCS offers Customer Experience Management, Revenue Enhancement, and Finance & Accounting Services.
ICCS operates through Iccs Digx Limited.
The legal entities of ICCS currently have 6 directors, including Santosh Kumar, Shalini Aggarwal, Satish Chandra Gupta and others.